Overall Ratings & Reviews The Pearl Kuala Lumpur

Great stay and value for money with free hi tea and supper. Good service, staff all with smiling face. Good location, can get everything easily and below is a shopping mall.

Recommended hotel. I will repeat again in future. Thank you.

Khách sạn rộng rãi, nhưng đang dịp sửa chữa nên hơi ồn. Phòng ít ổ cắm

The hotel room is clean and spacious. Will come again.

The room is spacious but the furniture is a bit outdated. The staff is friendly and helpful.

Spacious room. Convenient with a shopping mall just below the hotel. Many food eateries nearby.

Been there for Muse Concert in Bukit Jalil last week! I think based on my research this hotel has things that I need for my stay there. The staffs are really nice and so helpful, the room is clean and has everything we need, its even need access card to enter the corridor to reach our room so it feels really safe to left my boy alone while we enjoyed Muse show! Thanks The Pearl 🌸

5/5 Will stay here again when I'm going to Kuala Lumpur 👍 🫡.

Shower bad in using. The water is not concentrate. Hard to get shower. Facility is old.

Room design too old, water sink at toilet leaking, Aircorn dripping water, call house keeping and front desk no one answer, shower head 🚿 too high and dusty.

Clean and clear stuff good service.

The hotel is nice and clean, but the breakfast needs to be improved a little thq.

Hotel is great, good location and very close to many restaurants. My only complain is when doing room cleaning service, the bedsheets are not changed, only towels are replaced. Room is considered luxurious if it were in the 80s. Need revamp. Overall 7/10.

Suka lihat petugas kebersihannya, saya pernah ketinggalan HP dan dia jujur mau menyimpan dan mengembalikan, tapi saya gak suka lihat cewek yang di reception nya, jutek banget, terus kasar, padahal saya nginap 2 malam di hotel ini.

We changed our room from the 14 level to the 12. In the family room apparently, you will feel like you're being watched all the time. Spiritually. It's not safe if you have young kids I suppose and they know. Besides that, the room is pretty old and worn down. Not enough power outlets to charge your devices. Wifi is terrible to non-existent in this day and age it's an essential portion of a hotel. Carpet is pretty dirty. The breakfast is okay. However, your name and room number will never be there on their list like ever. Probably just cause they have a lousy system, then you have to verify multiple mornings just for breakfast. The swimming pool is great. Clean and nice.

Rooms are spacious and clean, happy to check in and out, good location, helpful staff.

Hotel 4 start but doesn't look like one, interior old, corridor carpet warn out and dirty, studio room big and OK, wash room OK, breakfast no much variety and taste average. Dine in food was not good, staff helpful and friendly. Checking in was OK.

Swimming pool closed for renovation! Why not do renovation during mco? Not fair, we pay expensive, but cannot go for swimming. I bring my kids to this hotel because have swimming pool and for weekand stay holiday.

Swimming pool can't be used. Breakfast was served in room. Food was cold and. Late.

about management system very bad