Found the hotel in the centre of town, but drove around looking for the car park. Only found some awful NCBcar parks. Tried to phone the hotel but they didn’t answer. We were so stressed after a long g journey that we gave up and stayed elsewhere. I lost my money so I’m not happy. The booking said there was a car park, but we couldn’t find it. And what kind of hotel doesn’t take phone calls! Very unhappy indeed

The room was so small one person would have no space to get out of bed without climbing over the other, there was only 1 chair, also a lot of noise from outside making it hard to sleep

Great service room very clean

Great hotel facilities were great fantastic location would definitely recommend

Very helpful staff

Room was nice but was near lift and heard it going up n down most of the night

Good hotel at a great price. Not super-modern, but provided everything that was needed with really friendly staff. Super comfortable bed. Wifi was great in the lobby, but in my room at the far end of a corridor it was too weak to use for much - struggled to get 1mbps, which would have been a problem if I was there for business. Similarly, hot water in the shower was fine when it arrived, but it did take some minutes. I imagine this is an end-room issue.

Room was tired , peeling paint etc The bed was very soft and gave me back ache. Cleanliness was okay . Staff I met were nice and helpfull

Check in staff, night time and morning were all super friendly, helpful. Room was great, great location. No issues at all.

Everything was great. Very helpful staff

The location was great. The check in staff were fantastic. The rooms were clean. However this was all spoiled the next morning when we went for breakfast. It’s a buffet breakfast but with over an hour to go the team member refused to put out any additional hot food. When she eventually did she said we could only have 1 hash brown each etc. some other people came down for breakfast and asked only for the staff member to say that we must have eaten all the food as she just put some out. This was very embarrassing and I don’t know why she did it. If I’m paying £15 for a breakfast I will have 2 sausages and 2 hash browns without being made to feel awful. Also the bread rolls were hard as rocks.

Did mention to staff that carpets surely need washing, obvious and suspect stains on sofas , and noise level at night in corridors were over the top. Not sure if it is used as hostle for accommodation as drunks were having meetings in the hallways 😒 2am and also 3:30am. Nice staff and seemed they are trying their best.

The room was ok, staff when we arrived were lovely but the whole stay was spoiled with breakfast the next morning. The staff member was extremely rude, wouldn’t refill the food even though there was an hour left on it and when she eventually did bring more food out she shamed people for having 2 hash browns when people according to her only have 1. I could see this has actually upset some women on the next table also when the staff member shouted that they must have eaten all of the hash browns because she just filled them. I don’t think she understands how a buffet works. I didn’t see anything around a policy of limited items on a buffet breakfast and I’ve never had this at any other hotel buffet I’ve stayed at. For £15 you should be able to pick what you want. I was planning on giving a great review before this and it has totally spoiled our stay.

Room was clean , staff were friendly and helpful. Central location ideal if no car. Slight issue at check in , delayed due to staff sickness but staff dealt with it well , even upgrading me to a better room. Breakfast was good too

Nice big clean room, friendly staff (very helpful as well)

The towels in the bathroom was dirty their was a half eaten biscuit under the desk a pair of trousers under the chair and lipstick on the pillows

We got a freee upgrade to a premium room as the hotel was fully booked. It was a great room. Clean, good sized bed, waterfall shower and aircon.Would stay here again and staff were so lovely.

Nice room, staff were polite and helpful, only grievance is the shower didnt work very well.

Room was nice and clean friendly staff

Courteous staff but room needed a good vacuum.