Lovely room, has everything I needed and a good size too with a nice view of the canal. The staff were wonderful and even left me a gift and balloons as it was my birthday which was such a kind gesture. Nice location near vondenpark and the tram line which was handy for trips to the centre although I did walk it on occasion.

Do not book this hotel. We had this hotel for 3 nights and when we arrived at 11pm second night our room had no electricity and so no heating in -4C. We called the emergency number given as the reception closes at 8 pm and the person said he is working at another hotel and cannot help at all. The owners are living in China and intentionally avoid any contact so that you cannot get any resolution. The person on emergency contact told us that we can checkout and find a new hotel in a stranger city at 11pm. Next day the reception told us they will try to contact owner and process refund and also Expedia said they will contact the hotel and get us a refund. But no refund because they are unable to contact the owner. Such hotels should be blacklisted. They should have better service than providing an emergency number which the person cannot even help. One of the worst experiences.

Everyone was very nice, rooms were clean and neat

Ideal location close to square and attractions

Location wasn’t too far from public transportation. Rooms were pretty cramped for our family of 4 and wall were thin so was easy to hear neighbors, but at the end of the day the key is comfortable bed, clean, and hot shower which hotel got all those marks.

I really liked the canal view room and the location slightly outside of the central and red light district. The proximity to public transport made getting around a breeze. The nearby market was also very handy. The room was clean and comfortable.

Good staff, good location, but the showers, shampoo etc not good enough

My room was left open for a day with a towel around the door handle by house keeping. I haven’t been compensated or spoke to about it despite photo evidence, emails, and speaking with the front desk.

Internet was good. Room clean. Stairs are very steep but luckily there is an elevator for 2.

Overall great experience, clean room with private bathroom. Loved the view to the canal. Reception was great and informative, they also rent bikes which is quite convenient, although just regular bikes not e-bikes. Overall, the experience was great and would highly recommend this property as it also offers an elevator/lift versus stairs.

Good location, quirky, room was fine, communal areas were quite worn.

Vero good location

Walkable to most attractions, easy access to public transport

The hotel was perfect for our 4 day stopover in the city. Very walkable. Nice little sandwich bar closeby. The staff were all very nice. Rooms were clean, beds comfy. Great stay!

Great place to stay if you are on a budget and want to see the city! This room is very small but works great. Bed was comfy enough and location is perfect. Front desk staff was great helping with my bag since the stairs are VERY steep.

Clean lovely spot, walkable to tram lines. The only issue is with the elevator and stairs, elevator only covers the first 3 floors, and I needed to climb super dense and tight stairs to the forth floor where my room was. Awesome staff, got a bunch of cool recommendations.

The stairs inside were scary. Very steep. Luckily it had a lift. Not an elevator though. The room was extremely tight with no room to walk around. The shower did not have a door so water flowed everywhere. Floor was always wet. It was very clean and had a great view, The location was great and close to the several attractions. We were able to walk everywhere from here.

Great location

Stayed for about a week. Overall nice stay. The bathrooms were clean and the room AC worked well. The room was a tad smaller which was fine for 2 people. The stairs like any other European stay are steep! They do have an elevator. The staff were very nice and accommodating. The hotel is about a 5-10 minute walk from a main railway that can take you anywhere. Convenient, well priced, and would stay again.

Not worth the money. Spend a little more and get a better hotel. No water bottles in rooms. Elevator and stairs very limited and steep staircase. Only 2 at a time in elevator. Very archaic place and not worth it. Bathroom has no doors. Everything is on a thin thin budget. Take your family elsewhere