8.3
Very Good
From 183 reviews
Provided by travellers on
Cleanliness

8.3

Room Comfort

8.3

Meal

7.9

Location

8.7

Service and Facilites

8.4

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Staff Friendliness (3)
Room Space (3)
Bathroom (3)
Distance to City Center (2)
Family Friendly (2)
Ambiance (2)
Bedroom (2)
Hotel Area (2)
Variety (2)
Price (2)
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Traveller Reviews Bali Garden Beach Resort

Number of reviews per page
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40
Customer reviews
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Kristiani B.
icon-Leisure
Leisure
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10.0
/10
Reviewed 32 week(s) ago
the staff very friendly, good meal, good hotel. these our 3 times being here and will be continue come back here. we enjoyed
1 people find it helpful
Lailatul R.
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Staycation
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9.7
/10
Reviewed 33 week(s) ago
Very nice will be back soon. Family room is very comfortable
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Guest
icon-Leisure
Leisure
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10.0
/10
Reviewed 50 week(s) ago
I can't find anything to complain about with Bali Garden Hotel in Kuta. It was a pleasant experience.
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Christina M. P.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 67 week(s) ago
Hotel yang sangat menyenangkan, fasilitas lengkap, bersih, dan staffnya sangat ramah. Akan tetapi AC kamar kurang dingin.
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Burham M.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 154 week(s) ago
Good place, ok service. And behind it, the beach is swimming while enjoying the view of the beach. I really like it.
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Dany H.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 173 week(s) ago
A pretty good and confirm hotel, the lighting in the lobby area needs to be improved because it's too dark so there was a bit of a creepy impression when we checked-in at night. But what needs to be improved the most is the absence of a toilet washer/shower. Indeed, there is toilet paper, but this is Indonesia boss. As long as we stay at any hotel there is always a toilet shower, it's strange that there is no toilet washer for a 4 star hotel class. We stayed in room 201.
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2 people find it helpful
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Tubagus H.
icon-origin-TRAVELOKA
5.5
/10
Reviewed 174 week(s) ago
No jet flush for closet. Hot water is not fully available. Bell boy is not available upon arrival. No hotel sandals. No thooth brush in bathroom. Dusty blanket.
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DITO A. N.
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6.0
/10
Reviewed 186 week(s) ago
There is no flush toilet seat. Not friendly to Indonesians. Silence and horror.
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2 people find it helpful
O Isabella
icon-origin-TRAVELOKA
6.0
/10
Reviewed 197 week(s) ago
An old building, with the condition of Kuta being completely dead, the atmosphere is very quiet, the place is very scary, the lights are dim and even the parking lot has no lights, everything is yellow and very dim. I really don't recommend it. I checked in at night, in the morning at 6 I checked out because I was scared. Had to walk to the beach through the back of the hotel, the area was dirty and the lush plants were not maintained.
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5 people find it helpful
Ricky boy montolalu
icon-origin-TRAVELOKA
9.7
/10
Reviewed 198 week(s) ago
Nginap di sini 3 malam karena promo. Hotelnya lumayan bagus, walaupun dri luarnya udah kelihatan tidak kerawat makan karena efek ppkm yh. Tapi servicenya ok. Pesannya kamar yang biasa tapi di up ke suite tanpa biaya tambahan. Dapet kamar super luas, ada meja jadi saat wfh ok banget kamarnya, wifi juga kencang. Hanya saja ad tamu rese banget jadi saat tengah malam dan subuh gedor-gedor pintu membuat keganggu yang katanya salah kamar 😰 makan karena efek ppkm jadi pelayan hotel berkurang jadi gak kekontrol tamunya. Overall masih ok lah.
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2 people find it helpful
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Julisa C.
icon-origin-TRAVELOKA
6.0
/10
Reviewed 198 week(s) ago
Disappointing. A hotel of this class, which was once victorious in its time, did not take advantage of this moment to get to the new normal to improve itself. From the start of checking in there were no good staff, concierge, bell boy, security until the FO. I have to call and even look for staff to check in. Then when you get to the room, the hot water doesn't work, aka dead, no amenities! And the water is not well distilled, the taste of the sea water is very pronounced. The swimming pool is dirty, and none of the facilities are ready. If you are not ready to receive guests, why should the room be open? The title isn't worth it for a 4-star class, but it's like a budget hotel! Very disappointed!
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1 people find it helpful
Iwan Setiawan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 210 week(s) ago
Beach, garden & room facilities * all available at budget prices. The hotel staff is friendly, we will come back there again.
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2 people find it helpful
Accommodation's Reply
07 Jul 2021
Dear Mr. Ivan, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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Agus S.
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9.7
/10
Reviewed 211 week(s) ago
Comfortable, clean, beautiful and the swimming school is very good
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1 people find it helpful
Accommodation's Reply
07 Jul 2021
Dear Bp. And, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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Melinda Kurniawati
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8.5
/10
Reviewed 211 week(s) ago
Very good and so relax with the view
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Accommodation's Reply
02 Jul 2021
Dear Melinda, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Kind regards, Bali Garden Beach Resort
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Lim H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 211 week(s) ago
Hotel baik dan dibersihkan setiap hari, fasilitas untuk family room, sempurna (water dispenser, refrigerator, kas besi), staff ramah, breakfast oke, indah sekitarnya dan kids bisa main langsung ke pantai, kurangnya. Hotel ini klasik interior. Penerangannya kurang, nampak agak gelap menjelang jam 6 sore, signal kurang di kamar underground. It's oke di harga promo.
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2 people find it helpful
Accommodation's Reply
07 Jul 2021
Dear Bp. Hendrik, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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dery l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 212 week(s) ago
A nice old hotel for a vacation. Directly with a view of Kuta beach. It's good for breakfast to be given local food, because it's free only foreign food menus. Additional rice or fried noodles will incur an additional fee of 35 thousand (net).
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3 people find it helpful
Accommodation's Reply
02 Jul 2021
Dear Dery, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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adi i. r. 4.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 213 week(s) ago
The hotel is very nice, very spacious behind the hotel there is a Kuta beach, the view is very good but unfortunately because it is still a pandemic period all activities have not recovered, breakfast is good even though the menu is that every day.
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2 people find it helpful
Accommodation's Reply
25 Jun 2021
Dear Adi, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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Rievinska R. F.
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8.5
/10
Reviewed 213 week(s) ago
Literally one of the best hotels in Kuta! Sure I'll stay here again on my next visit.
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Accommodation's Reply
25 Jun 2021
Dear Ms Rievinska, I really appreciate your great review. We are delighted to serve you as our guest and would like to thank you for taking the time to provide us with such valuable feedback. It is our hope that you will give us another opportunity to serve you again in the future. Regards, Bali Garden Beach Resort
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Yulia A.
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10.0
/10
Reviewed 214 week(s) ago
Awesome Pleasure. Beach front. Comfortable, peaceful and quiet place. beautiful.
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Accommodation's Reply
18 Jun 2021
Dear Yulia, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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DIDIK H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 214 week(s) ago
Sepinya Bali sekarang. Semoga pandemi cepat berakhir.
1 people find it helpful
Accommodation's Reply
18 Jun 2021
Dear Mr Didik, Thank you for your review after staying with us. We are happy to serve you and your family while in Bali and if there are things that are not pleasing, we apologize. We look forward to welcoming and serving you in the future. Regards, Bali Garden Beach Resort
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Number of reviews per page
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