Residencial & Hotel Palazzo

Explore Residencial & Hotel Palazzo
7.6
Pleasant
From 154 reviews
Cleanliness

7.4

Room Comfort

6.6

Service and Facilites

7.8

Traveller Reviews Residencial & Hotel Palazzo

Number of reviews per page
20
40
Top reviews
Debbie L
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6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

The accommodations were adequate. It was clean and the staff was courteous. The biggest issue was location wasn’t comfortable for me as a single woman traveling alone.
Cristhian
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10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendliest guard and night shift workers ive ever met anyplace I’ve traveled
Godofredo
icon-with Partner
with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

Muy amable el personal y la ubicacion excelente. Hay una estacion de metro muy cercana.
Denis F.
icon-with Partner
with Partner
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Todo excelente, cerca de las calles principales, limpieza muy bien , fácil acceso en tren
jameka
icon-with Friends
with Friends
10.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

The room were clean the staff was helpful over all nice
Tiffany
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6.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I was in a corner room and the property decided to do construction on the rooms directly next to me and directly across from me the entire week of my stay. There is a window off track in the back right corner of the stay and despite me putting the do not disturb sign on the door the housekeeper insisted on knocking on the door and one day when I was out still came and serviced the room. I’m OCD and there’s a reason I didn’t want my room disturbed. There were no washcloths. As far as amenities they give two bars of soaps and the tv was a whole different story, it started out on 3 adult channels and I turned it off. Stephanie at the front desk and the maintenance man were very helpful as it was my first time in Panama. I always felt safe and the AC definitely worked. The rooms under construction were left open so I could see the major overhauls as well as hearing them when I was leaving. I used WhatsApp to reach the property for WiFi because the room phone had no instructions and no real way to reach to front desk. I don’t suggest it if you want to work from your room during the day. The decor and mirrors throughout looked great for content. As a solo traveler, it has its ups and downs at this property so I would give it a 3/5.
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Crystal
icon-Leisure
Leisure
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

I recommend this place
Darrion
icon-Leisure
Leisure
6.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

The room was adequate for the price. The bed was actually comfortable. The area is probably not the safest. My biggest complaint would be the noise and how thin the walls are. It's a bit hard to fall asleep to the sounds of moaning and clapping, but it is what it is. You get what you pay for.
Robert
icon-Business
Business
10.0
/10
Reviewed 96 week(s) ago

Expedia Group verified review

One of the staff members were always there for me, his name is Willy. Willy helped me park my rental car, helped me find food and brought it to my room, helped me carry my luggage and he made me feel like home. He even helped me find a taxi cab at night when I didn't want to drive. My bed sheets were always cleaned when I returned to my room at night, I also had cleaned towels and I liked the location, right in the heart of Panama. Good AC and hot water.
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KODJOVI MAWULI
4.0
/10
Reviewed 104 week(s) ago

Expedia Group verified review

Cheap option to stay in the city. Basic amenities. Don’t expect much.
Anecia
icon-Leisure
Leisure
8.0
/10
Reviewed 122 week(s) ago

Expedia Group verified review

Clean
Tashoy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Recomendable ❤️
Sharmila
2.0
/10
Reviewed 127 week(s) ago

Expedia Group verified review

This was nasty smelly and the white towels and sheets was grey i let 5mins after i arrived at the hotel
William
icon-with Partner
with Partner
2.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

Entramos a los estacionamientos y la puerta que conecta con el lobby estaba dañada... Todo está muy sucio y lleno de polvo... La atención fue PESIMA prácticamente querían que nos largaramos... Lo muestran como que tiene piscina cuando en realidad no la tienen...
Anecia
icon-Business
Business
6.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

The hotel was very clean they clean my room everyday.
David
icon-with Partner
with Partner
2.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Primero estacionamiento para auto muy pequeño,elevador no funciona al 100 , habitación piso sucio ,control de tv no funciona,agua caliente no funciona al 100 y para rematar muchas personas gritando altas hora todo fue error reservar ayi solo recibí la amabilidad del celador de mi parte no lo recomiendo...
Graciela
2.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

It was a terrible experience. The place was invaded with cockroaches. I don’t recommend no one to stay in there.
Oscar Alejandro Cruz
8.0
/10
Reviewed 159 week(s) ago

Expedia Group verified review

Super good for the price
Mark
icon-Leisure
Leisure
2.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

Every cab driver told me it was unsafe to walk around the hotel. It had ZERO amenities. There was a bed, harder than the tile floor. just a sheet, no blankets, no bathroom amenities at all. The air conditioner was pointed directly at your head! 2 towels, no face or bath towels. In visiting now 110 countries this was thr worst place I've ever stayed at!!!
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Ken
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 179 week(s) ago

Expedia Group verified review

The price was inexpensive. The staff was cool. The manager was a perfect gentleman. The rooms need to... Well the room was terrible at best, just being honest. I felt like I was entering a prison cell and perhaps the prison has better beds. Omg. Wasn't that embarrassing to put someone in that bed? That bed needed the dump! Gave us neck pain back pain all sorts of pain.. we paid for the week and left after the 2nd night.. never again.. keep the change..
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