The Alegro Hotel has been demolished and you confimred my booking and took my money for it. I expect a full refund and substantial compensation for the great inconvenience, wasted time, additional expenses and upset this has caused. Your urgent response will be appreciated. Yours sincerely, Philip Carton

Nice location and hotel with a good restaurant on site. The receptionist was very friendly and helpful. We felt welcome! Only issue we had is there was no AC as the hotel advertised.

Staff was friendly and helpful. Our room had several minor issues. Broken and missing window blinds, broken shower head, broken light fixture and nightstand lamp, broken tub. There was also a misunderstanding about charging items to the room. First we were assured we’d be able to charge the room. However, upon leaving, we were asked to pay cash for the items. Otherwise, the room met our is basic needs.

the bed was two twins pushed together so we would much rather have had a queen or king but the room was fine. the dinner was tasty and they even give a 10% discount for the folks staying there. the bath/shower could use a bit of an update. parking is a bit short of space and we had to get the people parked behind us to move in the morning so we could get out. the noise on the street was a bit annoying at night. would it be my first choice to stay in VT? I don't think so but it wouldn't be the last choice either. its a solid middle of the road sort of place and not expensive so … there ya go.

Very helpful in reception, gave all the information I needed and more, plenty of choice for breakfast and 10%off evening meal in restaurant. Room was clean and tidy, I found the shower a little cramped for me but good, lots hot water and room well heated. Well situated for town and the bus station. Would stay again.

We liked the location of the Hotel, it was central to the town and opposite a large park. The tea and coffee in reception was adequate but would have been better in the rooms. A little more attention should be paid to the maintenance in the rooms especially things like curtain drapes. There was a good selection of food for breakfast in clean surroundings. It was a good restaurant.

We stayed here for 2 nights and when we first arrived we were a little unsure. There was a restaurant right outside the window and the room was a little run down. I wondered if I’d sleep well but how wrong I was. The restaurant shut by 11, the air-con worked well and the beds were very comfy. A few people on trip advisor have complained about the lack of English from the staff but they knew enough to get by. The location was fantastic and I didn’t regret the choice to stay here at all.

Helpful friendly service, in a nice central area near a park. Only issue was that provided with a breakfast voucher for their attached restaurant, that they seemed unwilling to fully redeem- was only provided some parts of set menu, that they were very slow to serve it despite the restaurant being quiet. Otherwise the stay itself at Hotel Alegro was fine.

The restaurant and location are truly the best reasons for staying here.

This is your standard midrange hotel. The staff are helpful and the rooms are as you would expect in a midrange hotel. My room in the 3rd floor had a slight smell of smoking and poor wifi, it my friends on the 4th floor had no smell and good wifi.. the restaurant was a pleasant surprise and the location was perfect. I would choose to stay there again.

Nice hotel well placed for center of town and the bus station. Breakfast was good and from a menu choice rather than buffet. Only negative was the 2 no smoking rooms we had smelled of stale tobacco slightly.

Excellent staff!

Great location, great staff. A top place to stay in VT.

Worst !!! very very very unclean. Worst !!! very very very unclean. Worst !!! very very very unclean.

Location is good. Opposite park is a bit noisy. Toaster should be standard but they don't have it in breakfast. Breakfast is a bit boring. Friendly staff.

hotel is central to good bars and shops

A good balance betwwen service and rate. Worth staying.

Wonderful location. Great food Friendly

Great stay, really friendly and helpful staff, nice room and spot on breakfast, what more can you ask. Would love to go back!

THANK YOU for all of your help with the city map, where to eat, how to get around, even to Arbanassi! It was a pleasure staying for a couple of days in Veliko Tarnovo!!!