Wonderful hotel- villa. Excellent service everywhere, a convenient free transfer takes you places. Great relaxing holiday vibe

Couldn’t have been happier Everyone was so nice and helpful. A true 5 star

El personal fue súper atento, el mejor servicio. Gracias!!!

Our stay at the Luxury Villa Excelsior in Capri was one of the highlights of our trip, and we were so sad to leave! From the moment we arrived, we knew we had found something special. The location was perfect—easy to reach by boat, yet tucked away from the crowds. It was so peaceful and relaxing. When we arrived, Emanuel and Gaia greeted us with such warmth and kindness. They immediately made us feel at home and were incredibly helpful throughout our visit. One of the things we appreciated was the hotel's driver service. Being able to call for a ride to and from the shopping and dining areas made everything so easy and stress-free. The hotel itself is absolutely stunning. The beautiful grounds, elegant design, and tranquil atmosphere made it feel less like a hotel and more like our own private villa in Capri. Another highlight was the food. Breakfast every morning was exceptional—fresh, delicious, and beautifully prepared. It felt like a gourmet dining experience to start each day. We absolutely loved our stay. We hope we can return again soon!!!

Fantastic! We will return to this special property. The friendly, helpful and professional staff alone is reason to return. Add to the a beautiful, historic and interesting building with a beautiful garden terrace, pool and bar and a restaurant that serves delicious well prepared meals make this hotel a “must” on Capri.

We stayed at Villa Exelsior during our honeymoon and it was truly a 10/10 experience! Our room had a sunning view of the mountains and sea, we had breakfast brought up to our room every morning and the staff were incredible attentive. They helped us with restaurant reservations and activities. The pool area is also stunning. We felt so at home during our stay and didn't want to leave!!

Great!!

Fantastic all around. Highly recommend.

If I could give more than 5 stars to this place I would. I have never experienced

Truly a wonderful, warm place to stay. Staff is excellent and room was absolutely amazing. The place was so extremely charming. Loved the pool area too. Will absolutely be staying here again next time we go to Capri. Food and drinks were excellent too. Highly recommended.

The hotel offers tremendous personal service, they came to the boat arrival at 10:30 in the morning and handled our luggage and the ride to the hotel. Upon arrival they situated us comfortably with delicious food while waiting for the room to be ready. They also provided a car ride to the town center for us to explore Capri right away.

One of, if not the best, hotel experiences I have come across. The property has beautiful views, the hotel is immaculately maintained and most importantly the staff and service were the best I have ever encountered at any 5 star hotel. The staff was extremely friendly, helpful and always available for any needs. I knew the views would be beautiful based on online photos but I was pleasantly surprised by the phenomenal service.

The staff at the resort were amazing! The minute we checked in we were greeted by Emanuel who did an incredible job at showcasing the hotel’s services, the best places to eat, and the must see spots around the island. In addition throughout our stay, Emanuel was always open to helping us with any kind of conveniences include laundry and dining reservations. Whenever we ate at the restaurant at the resort we had an amazing server name Neli. She is probably the kindest server my wife and I have ever seen. To add, she always made sure our drink glasses were always full and our orders were on time and delicious. Thirdly, Mario who was another hotel concierge, was extremely friendly, he upgraded our room in order to make our honeymoon even more special! He also was very friendly in answering many of my silly questions about places to eat and my reservations. Finally, the hotel has a driver named Buddiua, he was always available to drive us to the Capri town square and the marina grande port. In addition, he is extremely professional and friendly. If you call the hotel to pick you up, he will be there in 3 minutes. Incredible!

The best service we've ever received.

The service and beauty of this hotel is top notch! Even the toiletry kit was just TOO CUTE! They insist you don’t lift a finger! Location is close to the port, not town but they have a free shuttle to take you to either or. The complimentary breakfast was also Devine! Being an older hotel; my only “cons” are that the room was quite stuffy, we had to leave the patio door open our whole stay, and the closet smelled really bad. Like someone else’s soiled clothes. The bed was also very uncomfortable. Otherwise- the property is stunning and the service is out of this world! A word to those considering Capri- it’s very small, and unless you’re planning a lot of water excursions- I would personally recommend only staying 1 or 2 nights tops. You can easily do it all within 24 hours.

Outstanding experience, this hotel deserves all the awards. This is a quiet, secluded hotel close to all the best sights of Capri. All the staff from our driver to the concierge where all amazingly helpful, professional and knowledgeable. Would recommend staying here and would love to return.

All staff had a 'nothing is too much trouble' attitude and very friendly dispositions. Knowledgeable and very courteous while not being too stern or serious.

The team at the hotel are amazing, they made us feel incredibly well looked after! The food was of a very high standard. And the car service to help with trips between the port, hotel and nearby towns was first class. Would recommend the hotel to anyone wanting to visit Capri

Staff were amazing and the hotel was amazing

I would consider one of the best places we ever stayed. The staff from reception, drivers, waitreses and etc.. makes you feel like a family and willing to go extra 10 miles for you. They are making your stay enjoyable, unforgettable and memorable. We only had a breakfast at the hotel and it was delicious, everything was fresh. Room was cleaned twice a day. They suggested for us a few restaurants and made reservations. Thank you guys.