Need many improvements overall

No attention with the guesses. The breakfast are the same everyday the fruits are old the beginning with. Parking lot are dirty and dusty also no attentive with in and out from the property Old fashion administration.

Shower head not working properly. The drain also wasn’t working.

Everything was good, the pictures on website are misleading, their pool isn’t actually a pool it’s like 2 little tanks to take a dip. Staff was nice, room was clean, breakfast was fine (it was included in the stay).

vary good value

Breakfast was terrible and deluxe room is not even qualified as standard. Bed is terrible. Only AC unit was good.

Everything was great except the breakfast everyday the same breakfast it should have a buffet breakfast

Nice historic hotel with friendly staff and kept up nice

The hotel is more close to a Hostel than a hotel, the beds are extremely uncomfortable the hotel is very tired a and old.

This is lower than a motel; it was dirty, no hot water and extremely expensive for the quality of the accommodation. Not sure why it had previously good reviews. One of the worse places I have stayed in a long time. The lights in the room are beyond aggressive. Breakfast was tasteless.

Not good

Hotel was nice! Not expensive luxury at all. The breakfast was great and very pleasant staff!

Was ok .is in nice area

Good service

My stay was average, there is not much to do. The staff is friendly, but the facilities are not good enough. Its cheap though.

Clean , nice room Superior rooms has hot water AC work properly It is just missing hair dryer

Conveniently located Clean Good breakfast Safe and quiet at night area

A beautiful hotel in a commercial district with restaurant and retail shop within walking distance! Also accessible to all sort of public transportation.

I have been here for exactly 3 hours now and could not wait to start writing my review. I stayed at this hotel 13 years ago when it was called Hotel Caribe Princess. I can say it has not changed one bit. The rooms are so outdated. The smell of age is in the air once you enter the room. From the 1980s furniture to a 19"" dumb tv. Bed as hard as a rock. They don't have a clue what customer service is. I ask for an additional towel 10 minutes after I entered the room and I just went and reminded the girl at the front desk for the third time that I was still waiting. She seems oblivious to what is going on. I'm using my translator with her so I know she understands. She just tells me it will be delivered to my room. Never was. Maybe she just doesn't care. As you can see in my photos it's 6 PM on Monday evening and the bar and restaurant is closed. In the other photo, you see the extent of the service that they provide for drinks in the lobby. I can fit more drinks in my refrigerator at home. no variety whatsoever. I read in someone else's review when you're inside your room. You can hear everything that goes on in the next room and down the hallway. Very true. They won't leave you two keys to the room so you can leave the air-conditioning on when you're away so when you come back, it's stifling hot in your room, so you have to wait 30 minutes for it to cool down. I guess they don't want to use any electric when you're not in the room.

It was good to have a covered parking garage to leave my car, it was a little tough getting in & out of it as it needs the desk clerk to activate the door. The room was clean, the toilet seat looked like it had been glued back together a few times, so that was odd. The bathroom window didn’t close all the way to seal, but that’s something I’ve experienced routinely in South & Central America. AC worked well. Shower had good water pressure. I slept well enough & the WiFi was plenty strong to watch a few videos on YouTube before shutting it down for the night. I don’t know if it was other guests or staff, but there was whistling in hallways & loud talking as early as 6am, so that wasn’t an ideal way to wakeup. All that being said, it’s hard to beat the price.