Regency Park Hotel

Explore Regency Park Hotel
8.4
Very Good
From 305 reviews
Cleanliness

8.4

Room Comfort

8.2

Service and Facilites

8.8

Traveller Reviews Regency Park Hotel

Number of reviews per page
20
40
Top reviews
Milena
icon-Leisure
Leisure
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Good location. good price. But rooms were dated, some leaks and small of humidity.
Tania
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Muito barulho a noite inteira,
AXEL
icon-Leisure
Leisure
6.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Location is one block from beach. Hotel itself is average. Staff is not overly friendly. Breakfast selection is good, but it was very noisy in the breakfast room. Elevators were down to one. Hotel is in need of cosmetic update. Of course, totally overpriced during New Years. I think, there are better options.
Ethan
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Power outage. The staff was very unreceptive. The power was off at their building but not nearby other hotels. We are still awaiting refund.
Lakshmi
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Most Regency staff were extremely unfriendly and didn't attempt to help at all. When I booked through Expedia, I booked for 2 nights Jan 1- Jan 3. But my plans changed and modified the reservation through expedia to Jan 1- Jan 2. On the expedia website when I booked, price for Jan 1-Jan 2 - it was R$2166.91 and for Jan 2- Jan 3 it was R$1274.66 and taxes R$172.06. But my card was charged R$2275.26 and when I asked for explanation, none was given. Also, when I requested for towels to my room for showering, they said they dont have towels and didn't attempt to help. Their restaurant didn't have vegetarian options for dinner and neither were they flexible to make something for us. I have escalated the situation to Expedia travel department and still waiting for a resolution. The only advantage of this hotel is the proximity to christ the redeemer, sugarloaf and copacabana beach. otherwise wont recommend this to anyone.
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Juan
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

The staff were excellent and very helpful. The room was roomy and clean. The breakfast was excellent, great variety and healthy food as well. I would definitely come back and would recommend.
Patricia Giorginna Renna
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 22 week(s) ago

Expedia Group verified review

Buena ubicación … el elevador tenía problemas casi todos los días y las habitaciones no estaban como en las fotos Desayuno bueno !
SHIRLEY
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

All ok
Antonio
icon-with Partner
with Partner
6.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Yes. No ac
Emmanuel
icon-
2.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Stay at this hotel only if you’re okay being jolted awake by early-morning construction. If low water pressure and sagging mattresses don’t bother you, then Park Regency might work for you. The lobby gives the illusion of a nice hotel, but the rooms tell a very different story. The worst part? BEDBUGS. When I reported it, I asked for a partial refund—reasonable, given the circumstances—but they refused. Their solution was a dinner voucher and access to a room for a few hours to store my luggage because I was checking out. Completely unacceptable. And shame on Hotels.com for offering zero support. They’re quick to take your money but nowhere to be found when there’s a real issue. After this experience, I won’t be using their platform again, and I strongly recommend others look elsewhere too.
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Kengo
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great stay
Neury
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

During my stay I saw the floor of my room covered in dust.
Mariano Horacio
icon-with Partner
with Partner
6.0
/10
Reviewed 26 week(s) ago

Hotels.com verified review

Muy buen desayuno. Buenas ubicación. Falta mantenimiento del hotel. Y un poco más de limpieza. Cama grande, cómoda. Buenas relación precio calidad.
Salvador
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Great value,nice location
Pollyana
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

The hotel is under construction. The people from the reception was really nice.
Nathalie
icon-with Partner
with Partner
6.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Good breakfast
Rhea-Nel
8.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We had a pleasant stay at the Regency Hotel. The location is excellent—just a short walk to the beach and surrounded by a variety of restaurants, making it super convenient for exploring Rio. Breakfast was a highlight, with a wide selection and good variety to suit different tastes. The bed and pillows were very comfortable, contributing to a restful stay. However, there was a minor issue with the washroom—a foul smell coming from the drainage, which we had to cover to manage. It didn’t ruin the experience, but it’s something the hotel could improve. Overall, a good stay with great amenities and a prime location. Would recommend, especially for beach lovers and foodies.
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Cherie-Ann
icon-Leisure
Leisure
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

It's a vintage hotel so not modern but the facilities work and I was comfortable. The elevator was ancient, accommodating only 4 persons so took the steps to come down to the lobby and only used the elevator to go up.
Marlon
icon-Business
Business
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Super Nice.
Riko
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Small but ok room. Could use a little renovation but everything was working as it should. Very good breakfast.
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