If you are looking for room and a pool it is good but VERY outdated. The sister hotel across the road is night and day difference. There are very fee in any staff ever available including at check in and out.

Members of staff are incredible kind and always willing to help , very clean room , good breakfast

Everything was fine in terms of rooms and breakfast, as well as the service; however, the hotel structure itself needs to be modernized a bit.

Please see concierge Giorgio when visiting. He is very helpful, attentive and knowledgeable. He went out of his way to make my stay easy and enjoyable. Thank you, Giorgio!

Lovely surroundings, nice, quiet area. Staff were friendly and very helpful. Lovely breakfast.

Such a lovely hotel, tucked away in the area.

The hotel is nice, gives you a Swiss version of northern Italy. And the house is very very spacious Overall the facility is nice but needs some polishing as it is old It is part of a big hotel nearby

This place must have been really nice… three decades ago. Now, it feels dated. The style was always gordy, but now it almost feels like being in a movie from the 1960s. Everything looks and feels old, despite the grandeur of the past and the continued signs of wealth (including three covered Rolls Royces in the underground parking). In the end, it is more of a great attraction than a great accommodation, also because it is inconveniently located — given that the distance to downtown Lugano isn’t that big, but the road is incredibly hilly and steep. Only stay there if you want to be at that place (for whatever reason), but not because you need accommodation for you visit to Lugano.

Was a beautiful stay!

Excellent and good price.

Very nice staff and clean rooms

The park with the trees

The staff were great and the hotel has big rooms! The only thing is that the prices for a water (CHF 4) AND breakfast (CHF 35/person) are way expensive. You better eat somewhere else. ;)

Lovely hotel, up the hill, but close to city centre

Delighted with our stay, great staff and great destination for a quiet rest. The hotel is ageing but maintains a unique cachet! We ll be back

Very nice and friendly

Staff was very helpful. The rooms were clean and the pool was great. Park Hotel Principe is a sister hotel to the much more elegant Park Hotel Leopold across the street. You should definitely walk over there and enjoy the view from the bar. Bar / Bistro is still very expensive but the view is awesome.

Not a good stay

This is a self service hotel and it took me 20 minutes to find my room. There is absolutely NO signage. The room was large, slightly tatty and reasonably comfortable. The breakfast was nice and the staff were polite. I can't believe they don't leave a map to show where rooms are.

Very nice view, but Hotel need renovation.