7.8
Pleasant
From 147 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

7.8

Service and Facilites

7.2

Traveller Reviews Maloja Palace

Number of reviews per page
20
40
Top reviews
Lisa
icon-with Friends
with Friends
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

The room was beautiful and clean. The fitness room was nice. The sauna had limited hours so we could not use.
Joyce
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

I selected this hotel for its grandeur and alpine experience. It was a pleasure to walk around the hotel, and sit in the window nooks. The room had bedroom and living room and a kitchen! it was perfect temperature the whole time. Bed was comfortable. Pleased with the slippers. Son happy with the spa facilities. Clean throughout. Staff were friendly when you engaged with them.
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Rod
icon-with Partner
with Partner
8.0
/10
Reviewed 100 week(s) ago

Hotels.com verified review

Great Hotel. Super renovation bringing it back to glory days but modern. Sad the restaurant was closed while we were there.
Aleksander
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Did not feel any Swiss Hospitality
Craig
icon-Business
Business
10.0
/10
Reviewed 172 week(s) ago

Expedia Group verified review

What a great great place . Absolutely loved staying here. Came for an investors summit. And loved the place . Perfectly positioned if you want to get away. Deep in the ‘no body goes there zone ‘ of maloja . Near enough to St Moritz to matter . Highly recommend
Idan
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 190 week(s) ago

Expedia Group verified review

Clean and equipped rooms. Easy parking. Pleasant staff. Good value to the money.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

A bit unpersonal but clean and perfect for XC skiing. Unfortunately the SPA was closed. This was a decision criteria for the hotel and hence I'm disappointed.
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 272 week(s) ago

Hotels.com verified review

A bit unpersonal but clean and perfect for XC skiing. Unfortunately the SPA was closed. This was a decision criteria for the hotel and hence I'm disappointed.
Verified traveler
icon-Leisure with Friends
Leisure with Friends
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The owners will need to decide what they want this hotel to be. The partial renovation of this former truly grand hotel does not restore its former greatness at all and feels uninspired. The current green scheme, all the way to the vegetarian restaurant does not really fit the surroundings and seems half hearted. On the positive side: the rooms are spacious, great scenery all around and good restaurants can be found in the area too.
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Nikolaos
icon-with Partner
with Partner
8.0
/10
Reviewed 387 week(s) ago

Hotels.com verified review

Beautiful hotel however quite abandoned. No possibility for a drink. No bar available
Rocío
6.0
/10
Reviewed 431 week(s) ago

Expedia Group verified review

This is a historical hotel near St. Moritz located in a very quiet and peacefull area. The Double delux is comfortable and have a good size for a short stay. The restaurant is big but simple, we only had breakfast, but ist nothing special to recommend. The Wellness room is very small and not comfortable at all, we visit it only the first evening and decided better to go to ovaverva in St. Moritz instead. We stay 4 Nights and there is an offer in Engadin called hotelskipass where this hotel is in the list but they didn‘t make valid the offer as we have booked via ebookers. I found this not correct as the condición is to be more than one night in one of the Hotels listed not depending how much you pay. Nevertheless we enjoy our stay
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Mike
10.0
/10
Reviewed 462 week(s) ago

Expedia Group verified review

Nice decoration, clean tidy, modern with superb staff
Paul
icon-with Partner
with Partner
10.0
/10
Reviewed 504 week(s) ago

Hotels.com verified review

The rooms were very nicely decorated and the staff was extremely friendly. Breakfast was also a treat!
Verified traveler
2.0
/10
Reviewed 508 week(s) ago

Expedia Group verified review

The picture in their advert is of the Maloja Palace. But that's not where you end up being accommodated. In photo 1 is a photo of the Maloja Palace. It compares to their photographic shot in their Expedia Ad. (which shows a winter scene). Photo 2 is where they put you. It is appropriately call 'The Annex (Club House)'. It is a disgraceful misrepresentation. They say the building is an 'annex' to the main building. We maintain a client from overseas has no way of knowing they will NOT be placed in the Maloja Palace. The key card they give you is 'Maloja Palace'. Their account they give you is labelled 'Maloja Palace' but you are NOT in the main building they advertise. Further their information in the Expedia Confirmation says "The front desk is open daily from 7.30AM - 9.30PM" That is not true. We arrived for 4.00pm and no-one was there. A woman came from the other building eventually to let us in. Our TV was not working, but there was no-one on duty all afternoon and up to 9.00pm as promised to take any complaints or concerns. Then they had the hide to charge CH20 per person for a buffet breakfast with a extremely limited range of food. In all a disgraceful misrepresentation and one we feel Expedia should look into. We were told in the actual Maloja Palace (where we went initially to book in) that the whole summer is always taken up by an exclusive booking. A very disappointing experience.
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Verified traveler
10.0
/10
Reviewed 513 week(s) ago

Expedia Group verified review

The guy on reception could not have been more helpful and when I pointed out there was no coffee in the room he gave me his own personal jar. lots of room with large lounge/ dinner and separate bedroom. No food nearby though so you will have to drive to find something. The lodge is sign posted and completely separate so don't go in the main hotel which is rented out in summer.
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Verified traveler
10.0
/10
Reviewed 523 week(s) ago

Expedia Group verified review

Lovely hotel with a very friendly and helpful staff.
Pete
6.0
/10
Reviewed 535 week(s) ago

Expedia Group verified review

We found that the hotel was not very child friendly. The staff were very nice, at least the younger ones, but the dinner menu was set and our 8 year old didn't like what was on offer. Thus we constantly had to go elsewhere for dinner. Also there were no childrens activities and you need a car to get around.
Verified traveler
6.0
/10
Reviewed 631 week(s) ago

Expedia Group verified review

If you are looking for a snow filled area during Spring, then this is the place. However very deserted area which is far from the main town of St Moritz. A bus from the train station to hotel costs 11 francs per person and takes 1/2 hour.
Roland
icon-Family
Family
2.0
/10
Reviewed 689 week(s) ago

Hotels.com verified review

Dinner not good like in a cantine and very costly (CHF 50.- per person) Bad service on reception. Could not book a ski lesson at the hotel. had to go out and look for my own,even if it was posted as a benefit at the hotel. Breakfast was horrible old and no coffe available cost CHF 25.- each (to heigh cost for a slice of ham and old chewing paste of eggs)
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Verified traveler
icon-Family
Family
10.0
/10
Reviewed 735 week(s) ago

Hotels.com verified review

This place is absolutely exquisite, set in the Swiss alps and pure luxury. Huge beautiful and lots of interesting history. Great place if you get a room.
Number of reviews per page
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