Room, staff and breakfast were excellent

To begin the check in was incredibly slow. The room had a fridge which was dirty. Some of the wall electrical sockets were not working. Over a two night stay we had to have our card key reset 5 times. Each time having to traipse down to reception and never an apology received. The with only a couple of exceptions were unfriendly and some rude. The breakfast was ok. The best feature of this hotel is the pool. We have traveled extensively in South America and this is the worst hotel ever stayed at

Friendly Staff, clean. But no coffee or other such amenities in room, despite having inviting looking cups.

A lovely hotel right on the riverfront, where you can walk for miles. The old town is about a 15-minute walk. A nice indoor heated pool and a lovely outdoor one too

They gave us a room designed for handicapped, a foul smell was coming through the shower sink, the street noise was heard all night due to poor windows insulation, the toilet paper holder was broken, the TV couldn’t stream Amazon due to poor internet speed, and so on.

Desayuno de mala calidad. Gimnasio en mal estado con los equipos rotos. Para llegar a las habitaciones se debe pasar por la cochera. Las persianas no cubren bien las ventanas y entra la luz. Hotel caro por lo que brindan.

Hotel was nice, we upgraded to an apartment so we could have a balcony. Good breakfast in the morning, a little far from the old town, but we walked and enjoyed the view along the river.

The air conditioning filters of the room were covered with dirt (it's the 4th time it happens) and the bed mattress was totally expired creating a well

Nothing

The cordiality, helpful ,they make you feel home

Muy bueno !!

Great place, nice facilities, excellent service.

The condition of this property is poor, the pool area is clean and the inside of the hotel needs repairs, everything is very old. The windows need cleaning. The fuses in our room went out and we were without electricity. In general, it is noticeable that the management does not want to spend an extra cent. The location is good. There is also no roof at the entrance, if it rains you get wet.

La habitación era espaciosa y bien equipada, apropiada para familias. Mis hijos apreciaron la piscina y el equipamiento del hotel.

El termotanque de la habitación era chico por lo que no salía agua caliente para 4 personas. El baño se mojaba todo porque tenía una cortina de muy mala calidad. No pasaron a realizar la limpieza. El desayuno era malo.

Nice location facing the river. Not convenient for those who want to visit the historical sites near the center of the city.

Friendly staff at front desk and restaurant.

I have been to the hotel many times. Good value for money. But the maintenance of the facilities is not good and the cleaning of the air conditioning filters in the room is almost always conspicuous by its absence

The manager named Leo was great. Very helpful I didn’t like the service at the bar, breakfast.

Muy bueno