9.2
Exceptional
From 61 reviews
Cleanliness

9.8

Room Comfort

9.4

Location

10.0

Service and Facilites

9.2

Traveller Reviews Burg Staufeneck

Number of reviews per page
20
40
Top reviews
Richard
icon-with Partner
with Partner
10.0
/10
Reviewed 35 week(s) ago

Hotels.com verified review

We have now been twice and it is a real treat to stay at the hotel. The attention to detail and the service minded staff makes you feel more than welcome. The spa, pool and gym areas are perfect not to mention the beautiful views. The breakfast is amazing and you always wish that you had more "space". The hotel restaurant reflects the hotel. I can't recomment this hotel enough. We will keep coming back.
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Dorthe
icon-with Partner
with Partner
10.0
/10
Reviewed 47 week(s) ago

Hotels.com verified review

We were completely "gobsmacked" upon arrival and every experience thereafter was equally exciting. This is the type of place that you really do not want to share with others, so "the less said, the better"!
Martin
icon-with Partner
with Partner
10.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Amazing Breakfast 10 out of 10 Great Spa 9 out of 10 Dinner 8 out of 10 (normal Restaurant/ Not the Fine Dining!!!) Drinks at the bar 1 out of 10
Stavros
icon-Business
Business
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Excellent and friendly staff
Verified traveler
icon-with Partner
with Partner
6.0
/10
Reviewed 91 week(s) ago

Hotels.com verified review

Tolles Hotel, schöne Lage. Hervorragender Wellnessbereich. Leider ist das Servicepersonal einem 5 Sterne Haus nicht würdig. Bei der Frage nach der offerierten Ladestation wird der Gast aufgefordert sich die ENBW App mit Vertragsabschluss herunterzuladen. Eine hauseigene Ladestation gibt es nicht. Hilfestellungen wurden nicht angeboten. Das Servicepersonal zum Frühstück ist launisch und teilweise unhöflich oder sprechen kein Deutsch oder Englisch. Oder vergessen die Bestellung. Daher schließe ich einen weiteren Besuch aus.
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Birgit
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 128 week(s) ago

Hotels.com verified review

I would have liked to give a 5 star rating. The hotel is beautiful and the staff very nice. I booked this for my parents' wedding anniversary. I even called and emailed (from the US) to make sure that they had flowers in their room and that I was billed for them. I was billed for them but so were my parents. It took another phone call from my dad after he came home and talked to me to straighten it out. When they were at the hotel nobody could tell them where the flowers were coming from and he was presented with a bill. The other mishap was that the hotel room was freezing when they arrived. It took the staff several hours to correct it. My mother was packing to go home when the room finally got warm. As I said the room was beautiful but my parents were unable to turn off the bright bathroom light overnight. They asked staff and they told them that is impossible to turn off the light (Bathroom had a glass door!). I wanted them to have a special experience for their 50th wedding anniversary, especially since my mother had always talked about staying in your hotel, but I have to conclude that it was very disappointing. They did get reimbursed for the flowers in the end.
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Allan
icon-with Partner
with Partner
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Wonderful place, enjoyed the spa and the fine dining and not least the view from the room
Melanie
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

0
Jörg
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Alles sehr gut
Stefanie
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 34 week(s) ago

Hotels.com verified review

Das Personal war sehr sehr freundlich und zuvorkommend Jeden Tag wurde das Wasser und Kaffee auf dem Zimmer kostenlos aufgefüllt Der obere, wie der untere Wellnessbereich sind absolut top
Stephan
icon-Leisure
Leisure
10.0
/10
Reviewed 35 week(s) ago

Expedia Group verified review

Alles top bis auf Wartezeiten beim Frühstück
Elora
icon-with Partner
with Partner
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

Waren zum zweiten Mal da, es war wieder sehr schön.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 39 week(s) ago

Hotels.com verified review

Wunderbarer Aufenthalt! Toller Pool, super Spa, leckeres Essen, freundlicher Service, alles in allem Top!
Ibrahim
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

Wir waren zu zweit in diesem Hotel. Der Pool und der Spa-Bereich (nicht überfüllt, mit Aussicht) haben uns sehr gefallen. Ferner hatten wir ein sehr gutes Frühstück. Klar zu empfehlen.
Elora
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Das Personal war sehr aufmerksam und freundlich. Tolle Lage, alles sehr sauber und gepflegt. Stilvoll eingerichtet, man fühlt sich sofort wohl. Toller Wellness Bereich und erstklassiges Frühstück.
Stefan
icon-Business
Business
4.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Ein tolles Hotel mit gutem Wellness Bereich. Speisen im Restaurant hochpreisig. Leider wird inzwischen total überzogen. Habe eine Flasche Mineralwasser bestellt und Leitungswasser erhalten, selbstverständlich zum abgeschmackten Preis. Höhepunkt ist aber, dass ungefragt Brot an den Tisch gebracht wird und dann 3.30€ auf der Rechnung berechnet werden. Trotz 3 facher Reklamation keine Lösung angeboten bekommen. Management kann kein Umgang mit Gästen handeln
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Stefanie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Toll ausgestattetes Hotel in absolut ruhiger Lage mit herrlichem Blick über das Filstal. Auch die MitarbeiterInnen, mit denen wir Kontakt hatten, waren allesamt sehr freundlich und hilfsbereit.
NF METAL TECH (EURL)
icon-
10.0
/10
Reviewed 65 week(s) ago

Hotels.com verified review

Literie parfaite Environnement dépaysement et charme Service et qualité du petit-déjeuner exceptionnels
Leonardo
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Super nettes und aufmerksames Personal. Kann ich nur empfehlen !
Mustafa
icon-Business
Business
10.0
/10
Reviewed 74 week(s) ago

Hotels.com verified review

Mükemmel ötesi manzara muhteşem bir otel SPA bölümü ayrı muhteşem
Number of reviews per page
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40