7.4
Pleasant
From 62 reviews
Cleanliness

8.0

Room Comfort

7.6

Service and Facilites

8.6

Traveller Reviews Hotel Xauen

Number of reviews per page
20
40
Top reviews
Kenneth
icon-with Partner
with Partner
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

The location is perfect for visiting Jaen, right in the heart, with a public car park 200m away (no vehicle access to square) Breakfast was good, the staff helpful. A big problem is, you can hear every sound made in the adjacent room as though they were in your own room, including bathroom noises. We had to ask reception to ask the people in the next room to kill the noise at 12.30am, didn't get to sleep for another hour. The safe didn't work, the in room phone didn't work, we had to go down 2 floors at 12.30am to speak to reception. The windows didn't lock. Would only go back if these problems were resolved.
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Jorge
icon-
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

I like this place, but I was unlucky that I got a room where the shower had a serious problem. The water travels around the toilet when you take a shower. Also, a mouldy smell came out of the sink. This is an easy fix: pour hot water with detergent, and it will dissolve whatever is causing the smell.
Christine
icon-with Partner
with Partner
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Great location, close to the cathedral and less than 10 minutes from the bus station. Nearby bars,restaurants and coffee shops. Hotel public areas are very nice but our room was very tired, although very clean and spacious with a comfy bed. Breakfast ok if you just like versions of bread, nothing much else on offer.
Ralf
4.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

Outdated Room. Not enough outlets. Smelly and small room. Expensive Parking. Difficult access with Car. Staff very friendly. Breakfast OK. Room Service good.
Celia
icon-Business
Business
10.0
/10
Reviewed 49 week(s) ago

Expedia Group verified review

Hotel Xauen is a gem in the center of Jaén. Come and check this hotel out. From the hotel you see spectacular views of the city of Jaen. This hotel’s bathroom was so clean and well put together that I actually could not leave without taking a picture of it. The staff at Hotel Xauen was courteous and professional. Thank you for a great stay
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Carmen
icon-with Partner
with Partner
10.0
/10
Reviewed 50 week(s) ago

Hotels.com verified review

Clean room very nice service parking available near by at 18 € a night. The breakfast is nice and reasonably priced. Walking distance to cathedral a really good location for a visit to Jaén
Ashley
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 56 week(s) ago

Hotels.com verified review

Picked Jaen as a stop off during our motorbike tour and chose this hotel for its secure parking. Could not have asked for more, central location, secure parking and everything walkable from the door.
Alfredo
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 71 week(s) ago

Expedia Group verified review

Ana was great, nice and very knowledgeable
Lourdes
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 95 week(s) ago

Expedia Group verified review

Lovely hotel in city center with great staff, the only drawback is the smell from the bathroom sewage that’s too common in old buildings.
Javier
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Todo muy bien , situación 10 , el personal muy amable, todo limpio y bien cuidado , si es verdad q una actualización de acabados no le vendría mal.
Araceli
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

El personal ha sido muy amable. La habitación muy adecuada. El único problema ha sido la calefacción demasiado alta. Todo lo demás muy bien.
María del Mar
icon-Business with Partner
Business with Partner
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

El personal muy amable y la ubicación del hotel excelente, pero las habitaciones descuidadisimas, nos tuvieron que cambiar de la primera asignada por que el olor era insoportable, los marcos de las puertas rotas, la moqueta del pasillo sucísima, mucho olor a polvo y humedad, dando a un patio interior de un vecindario descuidado y sucio. El baño antiquísimo. Salvo persona y ubicación, para no volver.
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Cristina
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 42 week(s) ago

Expedia Group verified review

Un hotel muy viejo, que olia mal. El cuarto de baño lleno de manchas de moho en la paredes y los bordes de la bañera. Se oían las cañerías de otras habitaciones.Fuimos en grupo y todos los colchones pasados tanto que se clavaban los muelles en la espalda. El parking carísimo. Le doy dos estrellas porque el personal ha sido muy amable.
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Andreas
icon-with Partner
with Partner
8.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Das Service-Personal am Empfang war erst ein wenig pampig. Aber danach sehr freundlich und hilfsbereit. Zimmer sind groß genug, nur das Bad ist etwas schmal - wie ein Gang. Frühstück war gut. Die Parkgarage liegt etwa 100 Meter entfernt. Direkt vor das Hotel kann man nicht fahren. Gesamturteil: Gut
Hassan
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 53 week(s) ago

Expedia Group verified review

good
Elena
icon-Leisure Family
Leisure Family
4.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The worst Hotel since booking with Expedia... is eroding your prestige they were not to helpful, it was dark and dirty, the breakfast was just awful, and it took me 45 minutes to get there due to the location .... we went in circles because there is only one possible way to get there and evn the map and the gps could not get it right .. we have finally to go againts the traffic sense to be able to get there... the toilitery is even better in a chip motel.
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Anthony
icon-
8.0
/10
Reviewed 60 week(s) ago

Hotels.com verified review

Una buena estancia en el centro de Jaen.
Pedro Antonio
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 62 week(s) ago

Hotels.com verified review

Perfecto 💯
Juan
icon-Business
Business
4.0
/10
Reviewed 64 week(s) ago

Hotels.com verified review

Viaje de trabajo…..
Elena
10.0
/10
Reviewed 86 week(s) ago

Hotels.com verified review

Hotel muy céntrico, buena relación calidad precio, personal amable
Number of reviews per page
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40