It was beautiful and very traditional hotel with with wonderful dinner ceremony! Absolutely would recommend we travel with kids and everyone was very happy.

This is a very peaceful stay away from the big cities; the traditional Japanese room was an enjoyed by our family of four. The meals are traditional which was a great experience for our kids but one can request American type meal if you’re not partial to seafood/sashimi or different textures. The shuttle is a big bonus as they picked up our bags in the AM from the ferry terminal so we could explore the area unhindered. The staff are very gracious and welcoming. I would have liked to spend more time to enjoy the surrounding nature and the friendly deer

Great customer services and respectful from staff!! Good food and family friendly!!! Shuttle is excellent

Staff were exceptional, Japanese room was spacious and comfortable. Shuttle organised for evening trip to see lughts .. view from room ok

The hotel staff were all very warm and welcoming, making the stay feel cozy and pleasant. Although the hotel is about a 20-minute walk from the port and major attractions, the complimentary shuttle service is very convenient and generally available upon request during working hours. Considering the price, it's a great value for money.

The staff went over & above to make this such a memorable experience for my family & I… from the courteous welcome, to the authentic Japanese breakfasts & private dinners… the courtesy bus available at any point to drop us into town & collect us when we needed them, the bike hire which we used to explore the island… all so homely & truly memorable. Miyajima Island is so worthwhile an experience when visiting Japan & only 10 minutes by ferry to Hiroshima… such a beautiful experience for my whole family… we explored in winter… would love to go back in Autumn as well. Loved it!!!

Beautiful, very decently priced and an experience ! Would stay again for sure

Wonderful property. Listed as a hotel but definitely more a ryokan. Meal served in room…staff came in to set up bedding. Attentive and friendly staff, from greeters to front desk to housekeeping, restaurant and drivers. Arigato!

We loved the traditional style hotel with dinner and breakfast included. It was a lovely experience and felt very well looked after. Thank you so much

Staff

The staff were the best, welcoming and helpful. The food was good and the staff so gracious. The property was a little older but the rooms had a beautiful view and the staff were the best. The meals were very good as well. The shuttle made it easy to get to and from town.

Lovely stay in a Japanese style hotel. We are travelling around Japan and this is the only traditional hotel we have stayed in. We loved the experience of slippers on arrival, yukata robe for dinner, futons transforming our tatami room to a bedroom, traditional Japanese dinner and breakfast. Super helpful staff for us novices!

This hotel was as advertised: at a distance from the ferry, secluded from the tourist sites, and an authentic Japanese experience re: meals, onsen, and sleeping setup. The facilities are somewhat dated, but the onsen was great and tolerant of tatoos. The food was plentiful and the on-site store had a lot of souvenirs at the same price as elsewhere on Miyajima. It was definitely the least comfortable night we had in our three weeks, however. Having access to the anticipated dinner and breakfast menu during booking would also help manage expectations.

The property is dated but the view is breathtaking. The staff is courteous, helpful with welcoming smiles. Yoshino is so polite and courteous. Thank you for a memorable stay!

Fantastic traditional Japanese stay with amazing food for dinner and breakfast. Very welcoming with Yukata to wear and giving us slippers on arrival

Everything was amazing. The staff are very kind and friendly. Food was delicious. Futons were comfortable. Transportation into town was top knotch. Everything was awesome. I fell in love with this place. It is very special and I hope to return for a longer stay.

Beautiful hotel on a beautiful island, my family only stayed one night but it was enough to fully enjoy the traditional japanese style of living; The futon beds were very great!!! And the traditional dinner and breakfast provided was a unique experience for us all, we loved it!

Everything about this hotel is perfect. The staff were incredible and very accommodating. The shuttle service was very convenient and made sure to wait for everyone. The dinner and breakfast were both amazing, it was really great getting two meals full of local foods. The view out the hotel window was fantastic, we could sit and just look outside for hours at the deer walking around the beach. It was a perfect mix of traditional Japanese hospitality with modern comfort and convenience. Our favorite hotel we stayed at during our two weeks in Japan.

Helpful and kindly staff

Stayed overnight whilst on Miyajima and had the Kaiseki dinner and Japanese breakfast included. The room was a traditional Japanese style with the futon beds made up for you after having dinner in your room. We had an ocean view room with large windows allowing you to enjoy the view. The staff were superb, friendly and very attentive. The dinner was beautiful and delicious, we were lucky to visit during oyster season, the deep fried oysters were particularly nice. A very handy shuttle bus is provided to and from the ferry terminal.