Amazing property with spacious and clean rooms, bistro was excellent and service was very friendly and professional

Lovely hotel in peaceful setting. Great food. Would benefit from a pool.

Beautiful hotel, great location

This is more than five star. I’ve been back three times. Once, we canceled a later hotel and went back to this one. Charming. Quiet. Food is superb. Walking up to the Mensikunute castle ruin in the early morning was a highlight as well as walking the adorable village area or enjoying the patio solitude and views.

Hotel nicely located in the hills. Room well-proportioned and comfortable. Restaurant food was good and service was first class. Only stayed one night but would serve as a useful base for those wishing to explore the Basque countryside.

Historic, atmospheric and charming. Service is warm and sincere. A high-quality bucolic vacation.

Room was great location was great but the staff seemed like they didn’t want to be there.

An absolutely stunning place to stay. The historic hotel and surroundings are sublime. I would only advise to improve the bistro food. Too basic and no much taste. Best

Beautiful manor house—quiet and attentive staff. Incredible restaurant

Wonderful staff in a clean, newly decorated hotel. Our room had very creaky floors which was due to the age of the building that was remodeled.

Staff at front desk was very rude and not helpful

The hotel is lovely. However, the location is extremely remote — it is not “minutes from everything” as they describe on their website. There is no car service or restaurants, or humans near by. There is literally nothing close to it — so not recommended for solo travelers & you definitely should not go without a car! To get anywhere costs at least €70++. The dining on property is limited — in lieu of the extravagant tasting menu at the Michelin rated restaurant which I’m sure is great, the only option to eat dinner was room service. Despite having another bistro on site, it apparently was only for aesthetics. The room was beautiful & comfortable. Somehow I ended up waking with bug bites in the morning all over my arms — which is hard to say came from the room but since that’s where I was for the day & night, because I had no where to roam — one can only assume. The staff was nice & if you want complete peace & quiet, this is the place for you!

Hotel IJ is a gem of a property deep in Basque country. Set in a gorgeous rural environment atop a small village and surrounded by hills and farms, it is the perfect country getaway. The building is as stunning as the photographs and the rooms have an elegant\ vintage charm to them. Regarding food, breakfast was our favourite meal with dinners at the cafe being little underwhelming. We never got a chance to try the fine dining option. All the staff was very friendly and helpful. I want to put a special mention and appreciation for some front desk staff members who went above and beyond to assist me with a concern with my car rental. I was treated unprofessionally by Avis with a car breakdown but the staff helped me with the language barrier and service concern in a foreign country and I really want to thank them for that and look forward to visiting again.

Nice

Great restaurants at the hotel.

Wonderful property in charming location. Spectular hotel and room. Great starting point for exploring Basque Country

This is a beautiful hotel in the stunning Basque region of Spain. Everything was perfect. The food at the restaurant was fresh and delicious.

Impeccable property with exceptional design and comfort. Great attention to detail. The property is located in a beautiful area and would be an excellent retreat for writers or reflection. Truly enjoyed our visit. I was sorry to miss the Michelin Star restaurant on property but the bistro was excellent.

Beautiful grounds. Iconic building restored to a very high standard.

Delightful couple of nights - the highlight of which was the tasting menu and wine flight. Beautiful setting.