It's close to everywhere, but unfortunately the hotel looks like an old building.

The location is excellent, in the heart of the city. The city view is excellent. Access to the room is less than clean, and the surrounding area is still dirty, especially near the paintings. I would have liked the room to be a bit more spacious, with a nice view of the city from the window. Hopefully, the cleanliness will improve. The room amenities are also good, and the carpet is clean.

The hotel staff is friendly, the location is strategic in the city center and access to everywhere is easy.

The room I booked was quite large, with a refrigerator. The amenities were quite complete: a hot shower, a clean toilet, and most importantly, easy access to everything. Bundaran HI, GI Mall, Thamrin City, Gambir, and Senen are all within easy reach. I happened to check in on Saturday and had a CFD on Sunday morning, so I went down to the hotel with CFD access.

The location is strategic, clean, and the service is friendly.

This is called gambling, don't copy me, guys. So I booked anyway, even though I'd read reviews on social media. Initially, I assumed the renovation project would be completed in August, so there wouldn't be much noise and workers milling around, since it had been so long since the project started. When I arrived, it turned out there were no workers and no noise, but building materials were still scattered around. When I asked the security guard who also doubled as a parking attendant, he said, "I don't know how long the renovations will be finished, sir." So, it's best to think twice before booking here. The only advantage is that it's located in the CFD area and the Hotel Indonesia Roundabout. The disadvantages? So many. Here they are: 1. Parking is cramped (love your vehicle), and you have to pay 10,000 Rupiah to the security guard. I asked the official information desk about this fee, and they said, "That's the rule from management, sis," but I didn't see any written rules in the parking lot or on the information desk. Fishy. 2. Check-in requires a 250,000 Rupiah cash deposit. There's also a 10,000 Rupiah admin fee. Luckily, I could still access the FO lobby, so I didn't have a deposit, just put my driver's license as collateral. 3. The lobby was hot and humid because it didn't have air conditioning. It looked shabby because it was right next to the staff changing room. 4. The sound of the leak in the room was clear; even the splashing sound from the bathroom could be heard from behind the door. It was a mess. 5. There were small cockroaches in the bathroom. 6. The room size wasn't worth the price. Amenities were very limited (1 sachet of coffee, 3 tea bags, 1 sachet of sugar, no water 😆). I had to bring water from outside. I didn't even brew it because I couldn't bear it. I wasn't given slippers. 7. The bed was really noisy. 8. The breakfast menu wasn't extensive, and the water was strange, like refillable water. Just stay here once. Thank you, I won't be back 🙏🏻

I stayed for two nights, but the hot water was out. I asked for it to be fixed or to change rooms. They agreed, but when I arrived at the hotel, they refused. At 11 PM, I checked in and was told to wait for the hot water to be fixed. The room hadn't been cleaned yet, but the water still wasn't hot. I took cold showers in the morning and in the middle of the night.

Staff are nice and very helpful.

Staff are kind and very helpful.

It's close to everywhere you want to go. Highly recommended.

The room was just a little less clean and the atmosphere near the window was much more comfortable.

Nice room, strategic location, friendly and helpful staff. Thank you, Rinrin, for your service during your stay.

An unforgettable experience, not because the staff was unfriendly, but because the room was filled with small insects/cockroaches that suddenly came out from between the toilet bowls. There were also lots of cockroaches. I don't recommend booking a hotel here. Think carefully. It's a strategic location, easy access everywhere, but for that price, there are many other hotels with better cleanliness than this one. It's strange, even though it's called a hotel, it doesn't seem like one at all.

Don't set your expectations too high, guys. Parking is scary, and you'll have to pay for it even though you're a hotel guest.

In the morning I ordered the hotel staff to clean the room, but when I returned to the hotel that night the room had not been cleaned.

Very dirty, lots of cockroaches and noisy.

I had a pleasant stay at Smart Hotel Thamrin. The hotel’s biggest advantage is its excellent location—it’s right in the heart of Jakarta, making it easy to reach shopping malls, restaurants, and public transportation. The room was clean, cozy, and had everything I needed for a comfortable overnight stay. Even though it’s a budget-friendly hotel, it offered great value for money. The staff were welcoming, helpful, and made the check-in process quick and hassle-free. If you’re looking for an affordable hotel with a strategic location and comfortable accommodations, Smart Hotel Thamrin is definitely a great choice. I would happily stay here again on my next trip to Jakarta.

Very close to everywhere you want to go. Strategic location.

I don't recommend this dirty hotel, with mosquitoes all over the lobby. They even didn't provide slippers, and if you wanted them you had to pay extra. Even if you didn't ask for drinking water, they'd say they forgot. The room didn't seem to have been swept down to the bottom of the chairs, leaving dust and dirt behind.

The outdoor area was a bit scary. The restaurant didn't look very clean, and the vegetables smelled bad, possibly from the storage area or just from the vegetables themselves. The food was cold and leftover, even though it was still 8 a.m.