The staff is friendly... The hotel is currently under renovation, hopefully it will be even better in the future... The location is very strategic.

Advantage: location, in city centre, near MRT, shopping mall walking distance. Disadvantage, unacceptable: Facilities and cleanliness very bad. Lobby no air-con, full of mosquitoes. On the room floor, carpet along the corridor has much dust, no vacuum. In room, no sound-proofing, can hear flush water next door, steps or talking along corridor outside the room cause unsafe feeling. Facilities in room: look like second-hand products are set up in room, pillow covers and bed sheets full of stains. Luckily I just stayed only 1 night transit.

Nice, close to the city center, but unfortunately the hotel is a bit messy. Hopefully it gets fixed soon.

We stayed on October 10th. The room was quite comfortable, had Netflix, and was in a great location. However, on October 11th, at 10:45 AM, the toilet water stopped working. We contacted the front desk for further information, but the situation remained unchanged until we checked out.

There is no telephone in the room so it is difficult to contact if you ask for anything, the lobby and corridor of the room are dirty, the glass windows are dirty, it does not match the description photos.

Check-in took a long time... The hotel facilities were adequate, but when we entered the lobby, it was a mess like a warehouse. The AC was also off, and it was hot.

Sorry to say, but this is the worst hotel I’ve ever stayed at. First, the parking area was inadequate. Second, there were rats running around in the lobby, which was absolutely unacceptable. Third, even though we had already made a late check-in, we were still asked to wait for around 15 minutes because the room was supposedly still being prepared. I mean, we were already checking in late, so why wasn’t the room ready? We had made the booking since the day before. And when we finally reached the floor, the hallway was dirty and there were tissues everywhere. And when we entered the room, there was a dead cockroach inside!!! The bed was extremely hard, there was no doormat, and we could clearly hear loud noises coming from the neighboring rooms. I was so disappointed and uncomfortable that I decided to check out immediately. The management was also extremely disorganized. When I wanted to get back the ID that I had left as a guarantee, the staff had to search around in different places for quite some time before they finally found it. Overall, this was a terrible experience from start to finish. The cleanliness, facilities, service, and management were all far below acceptable standards. I definitely would not recommend this hotel.

This hotel looks old, the staff is rude, there's a small animal in the room, and worst of all, the hot water doesn't work. I complained to the lobby staff, who said they would check it, but no action was taken. Sorry, but I was very unimpressed.

Check-in time is too long. Other hotels usually have 2:00 PM check-in, but this hotel has 3:00 PM check-in, but check-out is still 12:00 PM.

There were just cockroaches in the toilet, and no towels or slippers. The lobby was hot and dirty. The facilities could probably be improved, but the price is a bit lacking.

This was the worst hotel experience I've ever had. The hotel was extremely dirty, infested with cockroaches, and the towels weren't washed properly. The staff was slow to respond, and when I called, the hotel management only wanted a refund because the hotel was dirty and very far from the event location. They were very unfriendly and sounded very negative. Don't be fooled by the photos of the hotel and on social media; they're not what they seem. I will never return to that hotel and won't recommend it to anyone.

From check-in, the staff was awful, and even through to check-out, it was equally so. Everything took so long, I think I'd be back once.

Check-in time was 3:00 PM, the room had no windows, the TV didn't work, the towels were torn and some had holes, the hotel room was not very clean, the hotel hallway was dirty, the hotel lobby was shabby with lots of stuff in the lobby.

The hotel staff was very friendly, but the hotel management or owner only employed a small housekeeping team for the number of rooms available, resulting in poor room cleanliness and a long check-in time waiting for the room to be ready. Due to the small housekeeping team, the room was not clean: there were cockroaches, the table area and under the table were still very dirty, even with cigarette ash even though the room was not a smoking area. Then the condition of the bedsheets was dirty, and the bathroom was dirty and smelled of urine.

There were loads of tiny cockroaches in the room. They were coming out of the toilet bowl in particular. It feels as though I’m staying here just to get rid of the insects.

Dirty, unclean, and smelly towels. Blood-stained sheets. Check-in was a long wait because the receptionist was cleaning the room.

There were tons of tiny cockroaches, the view was okay, but the cleanliness wasn't great. Disappointed, not worth what you paid for.

Strategic location, busy, lots of street food outside the hotel.

There are small cockroaches in the room, need better cleaning.

There are cockroaches everywhere. I've moved rooms four times, but there are still cockroaches, and there are mosquitoes in the lobby.