Overall Ratings & Reviews Travelers Suites Obelisco Apartamentos

Overall it was a nice a hotel in northern Bogotá. The street was quiet so I was able to get a good night's sleep. I thought the service was pretty good. I recommend this hotel if you're staying in North Bogota.

Breakfast was really nice and fresh

The property is nice and well maintained but there isn’t anything close by. Also we did run into a lot of internet issues. But the staff is very friendly, polite and accommodating.

Good neighborhood and safe.

Good costumer service and the staff are friendly.

We really enjoyed Obelisco Apartments. Very nice and clean and the property management is very friendly and communicative. The only negative was the noise in the neighborhood. The apartment building in front of the property holds rooftop parties from noon to midnight on the weekends with club music so loud the whole neighborhood has to listen to it even though they aren’t at the party. It’s impossible to even watch tv inside the hotel it’s so loud.

I was very upset. When I arrived at 6 in the morning with my 2 young boys, I was told by the front desk that my reservation was changed to a different location. I was told I needed a taxi to get to the location that was way further than I wanted. They did not honor my original reservation, nor did I get an apology. Nor did they advise me at the time of booking that the Obelisco was not available in order for me to cancel and make other arrangements. Oh, and it has been impossible to make contact with management. This is not the way business is conducted. I paid for a specific service and they gave me something else that I didn’t want.

The site is good but they could improve the presentation, the curtains were dirty and very old, the place was very cold and there was no heating of any kind.

Nice place especially for the price. A little bit noisy due to all the local construction, but that is not Travelers fault.

Very nice apartment hotel. Clean and with lot of space. It felt like you where at home in a one bedroom apartment. The night and day front desk staff where always ready and willing to help you out. Thank you Ruban and your day time coworker.

Good experience. Nothing fancy but very clean and friendly staff. Breakfast is very scarce with just a few things.

I am very disgusted by what I encountered at Travelers Suites Obelisco! We arrived really late at the hotel and and when I went into the room prior to checking in, the room was not at all what we were promised online! Because it was late, we were tired from traveling there, and I had my two year old and I couldn't just grab a taxi to look for another hotel; I had no choice but to check in for the night. The next morning is when I found out they had charge my card for two weeks and refused me ANY refund!!! I was promised a two bedroom suite and received a studio with one bedroom. There was just an entertainment center dividing the main living area from our bedroom and the living room. My two year old could go in and out without any sort of door! There wasn't good security on the door out of our room!!!! My son could just walk out whenever he wanted!!! HUGE PROBLEM with security. We were also promised that we would have Tempurpedic Mattresses!!! NOT TRUE! The beds were hard as rocks and barely a mattress at all! Because we were there on medical need... Privacy, security, and comfort was the reason we chose this hotel!!! We had to leave for another hotel (A real hotel) and now I can't get my money back! I have traveled the world and have had the need to cancel a reservation before due to unforseen reasons and never have I been charged the entire stay (at most two nights forfeit)! BEWARE in booking this hotel, because what they advertise is NOT what you get!!!!

.This has been one of the most terrible situation I have had in hotels. The reason is that I made another reservation after staying some days. I confirmed my reservation with expedia, I double checked the reservation with the counters but that did nkt matter. The staff kicked me out of the room just line a thief. It was very embarrassing and put me in a bad situation since I had to look for other places. Stay out of this place

Overall, the experience was postive; however, the room was cold and it was difficult to keep warm. On the whole, the staff was extremely responsive and friendly and they always tried to help in whatever ways that they could.

Excelente. Lo recomiendo. Dice que tiene GYM, pero te toca ir hasta la otra sede en la 127,

El único problema es no tienen calefacción, Bogota es muy frío , la habitación parecía una nevera , demasiado frío .

Tido miy bueno para estancias 1 a 7 dias

Muy buen servicio muy cómodo solo que hace mucho frío en las habitaciones

Excelente

Fue una experiencia muy buena ,, el alojamiento recomendado, tomamos tres apartamentos , quedamos todos en el 4to piso ,, fue una estadía muy grata .-