Hotel Hacienda Mazatlán

Explore Hotel Hacienda Mazatlán
8.2
Very Good
From 88 reviews
Cleanliness

8.0

Room Comfort

7.0

Location

10.0

Service and Facilites

8.0

Traveller Reviews Hotel Hacienda Mazatlán

Number of reviews per page
20
40
Top reviews
Rebecca
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10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

Beautiful view, large spacious and very clean room. The restaurant staff were extremely friendly and welcoming. It was a beautiful, safe place to stay within walking distance from the beach.
James
icon-with Partner
with Partner
8.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

Cleaned the room every day. Staff was very friendly and helpful. Great location for the Carnival parade, with a balcony to watch from the room. Directly across from the beach and restaurants on beach. Older hotel, needs update.
Yunuhen
icon-Leisure
Leisure
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

Great location! Friendly staff!
David
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

Rooms is Expedia appear much better than how they really are, they are outdated comparing to the pictures.
Carlos
icon-with Partner
with Partner
10.0
/10
Reviewed 44 week(s) ago

Hotels.com verified review

Beautiful beach view, friendly staff
Ana Lorena
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 79 week(s) ago

Expedia Group verified review

Un Hotel muy bien ubicado con una excelente vista!
Rosanne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 130 week(s) ago

Expedia Group verified review

Clean and very convenient hotel, right on the Playa Norte malecón. Wonderful, helpful staff. Note that there is a lot of traffic and banda noise; you get used to it after a few days. This is typical of Mexican holiday destinations - bring earplugs if you’re a light sleeper. Great place, but the rooms are definitely not soundproof!
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Carlos
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

Very nice place to stay
Andrew
10.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

Msjd
Viviana
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

El hotel está en el mero punto del malecon 10/10 Pero los aires de unos cuartos estaban descompuestos 🥵 de ahí en fuera todo estuvo muy bien ☺️☺️
Fernando Ernesto
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 236 week(s) ago

Expedia Group verified review

Excellent location
Dave
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 240 week(s) ago

Expedia Group verified review

Nice hotel, great location! The room was sparse, the bathroom was a little moldy on the ceiling. Lots of street noise, but this would apply to any hotel facing the malecón. I would stay here again.
Verified traveler
icon-Business and Leisure with Partner
Business and Leisure with Partner
4.0
/10
Reviewed 283 week(s) ago

Expedia Group verified review

La chica del front desk que nos hizo el check in nos recibió con una actitud prepotente sin la más mínima muestra de educación y trato amable que debe de caracterizar la recepción del turísmo que como nosotros decidimos reservar nuestra estancia en éste hotel; En ningún momento nos sentimos bienvenidos, su expresión grosera y cortante fué: Muevanse para allá no puedo tener a todos encima del front desk"!!..Aun no entiendo que hace esa persona en esa posición... Jamás volveremos a ese hotel, mucho menos recomendarlo a nadie...!!!
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Verified traveler
icon-Friends and Family Family
Friends and Family Family
2.0
/10
Reviewed 318 week(s) ago

Expedia Group verified review

air conditioning was not working. And all service was bad. will no be going back
Verified traveler
icon-Friends and Family with Friends
Friends and Family with Friends
2.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

They don't have my confirmation so they sent me to another hotel
Art
2.0
/10
Reviewed 432 week(s) ago

Expedia Group verified review

Photos at website do not represent not even close with what you will encounter. Rooms are worst than the cheapest motel. Best to sleep on the floor than in bed. Do not use the bathroom if you do want to get a disease
Blanca
icon-with Partner
with Partner
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

La verdad le falta mtto La sra de limpieza paso muyyyy tarde...y le dije q ya no limpiara Según hay reglas y paso que había gente tomando y con música muy alta Tirando botes al pasillo
Elias
icon-Family
Family
10.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Si estaba limpio, el personal fue amable
Andres
8.0
/10
Reviewed 32 week(s) ago

Expedia Group verified review

Personal amable, muy buena ubicacion junto al mar, habitacion limpia.
tony
icon-with Partner
with Partner
10.0
/10
Reviewed 33 week(s) ago

Hotels.com verified review

Sufficient for purpose
Number of reviews per page
20
40