1: Individuals at the reception were incompetent and borderline rude 2: On daily basis, they run out of towels and toilet paper in the bathroom. We had to beg for those. At one day, they did not bring towels until 2330 3: Terrible stay at all levels. My wife and I felt cheated.

Okay

Needs an update

Nice

Where to start workers were nice and that’s alllll! Disgusting Dirty Changed rooms3 times Not ever coming back to this place as for my recommendation unless they deep clean and start using bleach in their bathrooms DO NOT GO

A very very old hotel Water liking from every where It needs to be Renewed No car parking No body will help you carrying your luggage There is no telephone to call from room to reception Noisy It deserve half star not 3 stars

No heat, very bad covers, the windows were broke and don’t lock, noise coming from everywhere

Not clean no WiFi

In side the room and toilet I didn’t like

on website they showed its 4 start but its not even 1 star. extremly dirty and filthy . washroom was ao dirty not useable. dust evey where . seems like not even cleaned the room from ages . breakfast was cold and stale

Rooms need refurbishment. Bedding was dirty the pilliw dirty and stink. No doyble glazing window. It was so noisy we could not sleep. Thr guy in reception over charge us the stay duty. The toilets horrible. The toilet seat cover was not fitted properly and it flushing citerna made noise all night as if there is leeking somewhere. The only good thing in the hotel was the breakfast though the Moroccan tea was cold.

Air conditioning was good. Shops ok variety. Breakfast was very basic. The shower pipe was leaking, not repaired for next day, after complain. The toilet was badly stained.

Friendly staff and comfortable rooms.

The hotel exterior had seen better days, but clean and comfortable inside. Nice size rooms and clean. However on arrival at 4pm there was no towels in the room. Not even a small towel after toilet visit to wash/dry hands. Towels didnt turn up till 7pm, I had to sit and wait to have a shower before going out. Again on the 2nd day, towels didnt turn up till 6pm. There wasnt much of an apology either, i asked for a free beer on the 1st night as compensation whist waiting 3 hours, got flatly refused.

Breakfast was ok… place… you get what you paid for… but given the price I paid I can’t complain too much… many basic things are not taken care of but again I can’t expect a royal treatment for a low price. Fair

The staff at the hotel reception were amazing and polite. Howver - the room i was given, the toilet seat was broken and when i sat on it - i fell off this injuring myself. The shower was full of flies. I stayed 1 night as i had no choice and the next day - moved into an expensive riad but i had to apply for a refund from my bank This place is diagusting

Rooms was full with ants. Room also s

At check the room given to me was more than just horrible. I entered the room and gush of cigarette smell hit me first. Upon checking the bathroom i almost fainted. EXTREMELY DIRTY, NO SOAP, NO TOWEL!!! I requested change of room and everytime i was told they are fully booked. I had a 9 night stay, one of the nights when i came to hotel i again requested change of the room which was shot down again. When i entered my room SOMEONE WAS ALREADY IN MY ROOM SLEEPING. I ran to reception where the staff were being insulted by someone already. I explained my issue and they looked at me in disbelief. I had to check in again and they gave a new room (remember i had a discussion with them 5 mins ago and they told me hotel is full). The room i went into didnt have AC remote and the key card was not given to me. Then again my room changed but this time i was given a new room which AC turned on but it won't throw cool air. Then again i was taken to a new room which bathroom was nothing short of gutter. Breakfast was not good either. If you were not lucky enough to get the orange juice in the beginning then you wont have it at all. HORRIBLE HORRIBLE HORRIBLE EXPERIENCE.

fiarly good

Lots of opportunities for improvement