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Nice property in a good location, but there are a couple of issues. The beds are two distinct beds, so even when put together, you can’t really sleep together. Amenities in the bathrooms are poor - no conditioner for example. Spa is nice but only opened from 1400, which is a shame. Front desk is poor, having forgotten to book a vital taxi for us to the train station.

Nice mountain views from property.

Convenient, well cared for space with friendly staff and good food

It was very nice looked after hotels, some parts are a little dated but other were refurbished and very modern. Comfortable bed. Nice spa experience, lovely garden, good central location. Only negative remark is that housekeeping team started cleaning spa before it closed there felt a little unwelcome there.

Excellent in its price bracket.

Overpriced and disappointing. The staff were friendly and accommodating and the wellness area and bar/restaurant was nice and modern. But the rest of the common areas and one of our bedrooms (we had a linked 2-bed accommodation as we are a family with 2 children) was tired and the cleanliness was lacking. The internet photos didn’t tell the whole story and we therefore feel that we paid well over the odds for what we would expect of a 4-star hotel.

Nice location, very helpful staff. Amazing view, nice pool and good gym (please add some machines for upper body and it would be perfect).

This is our second stay at this hotel. We love to come to this hotel because it is off the main road on a quiet street, near a lovely lake. It is right between Crans and Montana with paths to both, and an easy walk. The rooms and staff are excellent. The breakfast is lovely in the morning and the facilities, with the pool, sauna and hot tub, are a real plus. We always get a 2 bedroom suite or family room. We love that so that our son or Grandma gets their own bathroom and own private room off of our own larger parent room. They provide you with bathrobes and slippers and chocolates on your arrival, on your bed. The staff are very friendly and very willing to help with any of your needs. They stored our larger bags while we took a weekend trip to Florence, which was great. They helped us find the right train schedules and to book taxis. They are very helpful and nice and the housekeeping lady is also very sweet and helpful.

Petit déjeuner et cadre magnifique. L’espace bien être très agréable également

L hotel m a donne la cle de chambre d ube chambre deja louée. Je devais dormir dans le lit et les affaires de quelqu'un d autre.. Puis quand j ai refusé, ils m ont jeté dehors à plus de 20 h sans solution

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Leider kein Restaurant wie auf der Homepage angegeben,sonst hätte ein anders Hotel gebucht. Frühstück sehr gut. Tolle Aussicht vom Zimmer/ Balkon. Zimmer hatte schöne Größe. Das Bad leider mit Wanne. Die Antiruschmatte fürs Duschen war stockig/ schimmelig und hätte schon vor einiger Zeit ausgetauscht gehört. Der Fön hatte schon eine Flusenschicht am Lufteinlasssieb. Die Badezimmertür zeigt leicht Quellerscheinungen wegen Feuchtigkeit. Das TV war kleiner als mein PC Bildschirm.

Pulito e accogliente, ma camere totalmente da ristrutturare

Comme à la maison, team super! Best place in Crans-Montana

ruhige Lage; zu Fuss ca. 5 Min. ins Zentrum angenehme Umgebung

Propreté à revoir : dentifrice sur le robinet, poussière sur la tablette de lit, joints de la SdB, miettes sous les rideaux. Bruit du personnel de ménage le matin : elles discutent vraiment fort entre elles et cela s'entend beaucoup en chambre. J'ai le sommeil lourd mais j'ai été réveillé. Enfin le petit-déjeuner est vraiment basique et de piètre qualité pour un 4* à ce prix (280frs la chambre double). Pas de buffet chaud, viennoiseries industrielles réchauffées, jus bas de gamme. En résumé, un 4* qui est comparable à un 3* moyen ou un 2* neuf.

Très bon service et accueil. Emplacement idéal Staff très professionnel Prestations de qualité chambre

Tiptop, calme avec un superbe panorama ! Un coup de coeur pour le jacuzzi et le sauna qui donne directement sur les montagnes splendide vue. Le personnel est sympatique ça fait toujours plaisir :)

Bon hôtel bien placé, je recommande