I used to love Aku Hotels, but new management ruined it. The manager is never around, and when she is, she’s unkind and unprofessional. It’s disappointing because some of the staff (like Andres) are great—but overall, the atmosphere has changed for the worse. If you’re looking for a warm, friendly stay, I’d skip this place.

The front desk staff waa completely amazing. Anytime I had a question or needed assistance with scheduling rides to wherever. The only reason I didnt give 5 stara is because once I arrived back home, there was a discrepancy on the amount for the charges when they were converted to USD and I had to dispute it with my cardholder. Otherwise, everything was perfect! I highly recommend this hotel!

The room was clean an the staff was friendly an helpful I would recommend this hotel

Clean room , very accessible to restaurants

Great place

Excellent service and room.

Mucho mejor de lo que se ve en las fotos

Great service

A lovely hotel next to the park, quiet. The room was spacious and clean though better lighting was needed.it was a little dark. The bed was large and very comfortable. The sfatt where efficient and friendly. There are plenty of great restaurants near by and loads of small shops, plus a Japanese supermarket and a tambo convenience store. Would happily stay again

Great neighborhood and friendly staff. Comfortable room with good WiFi and ventilation. Only concern was lack of a stand for luggage.

Excellent hotel, clean rooms, excellent staff. Would 100% stay again

Excellent hotel! Wonderful front desk manager! Too bad our stay was short.

Great stay!

Great stay!

Excelente ambiente y atención

Great service, nice quiet place.

I had to change twice out of my room, in a three nights stay. First, because the air conditioning was not working on the first room; and on the second room: it started alright, everything working but then the electricity was out, and they couldn’t get it working. Finally, the third room worked smoothly for the last night.

Great place

Wondefull

Very understanding staff, and very clean rooms