The hotel is clean, comfortable, the staff are friendly, the swimming pool is clean, the atmosphere is calm, I have been here for the 3rd time 🥰

The hotel staff were very friendly, the rooms were clean.

Staff were very helpful during my stay. They were very friendly.

My family and I are on vacation in Tanjung Pinang and Bintan. The service was excellent 👍

The employees are quick to respond when we ask for something 👍

The hotel garden should be tidied up so it doesn't look scary.

Comfortable and quiet. Friendly staff.

The hotel is nice and comfortable 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍

Staying here was very comfortable, clean, and the service was excellent and friendly. It's very easy to access.

The hotel seriously needs to pay more attention to upgrading and maintaining the rooms. The air conditioner was very old and kept turning off automatically every hour, even though the timer was switched off. I had a horrible night constantly waking up just to turn the air conditioner back on with the remote. The bedroom ambiance also felt too dark and outdated. To make things worse, the bathroom smelled like urine upon check-in, and the washbasin faucet was leaking. The restaurant’s plate shelves were covered with lizard droppings, which was extremely unhygienic and unpleasant to see. Overall, it was a terrible experience staying there for 2 nights. I definitely would not trust the reviews here again — I truly felt trapped by the misleading ratings.

The hotel staff was very friendly and very helpful, easy check in.

The food (breakfast) is not OK. The rest is suitable. If possible, there should be a choice with or without breakfast.

My stay at Pelangi Hotel & Resort yesterday was truly enjoyable. The location is great and easy to reach. The service is friendly, with the staff responsive and helpful. The room was comfortable and clean, making it a great place to rest. The facilities are also good and well-maintained. Overall, the cleanliness is excellent. I also tried the food, which was delicious and quite satisfying. Overall, I was satisfied. Recommended for those looking for a relaxing stay 👍

The best and highly recommended

The swimming pool is always a dream when you bring the kids.

The facility needs to be upgraded as it is no longer supported. Thank you.

The hotel staff is super friendly, the food in the restaurant is also delicious.

The hotel staff is very friendly, the breakfast variety could be upgraded, the check-in and check-out process is fast.

Thank you, the atmosphere is comfortable and calm.

for breakfast, the variety for children is not complete, there is no white milk and cereal, there is no chocolate jam for bread, the porridge is not fish porridge, not all children like the taste of fish, especially in high season, there are many children. for the rest, staying here is ok.