Overall Ratings & Reviews Mercure Belgrade Excelsior

Great staff. Friendly and helpful.

This property is amazing and the staff is second to none. Alexandra, Jovana, Yalena and Alexander really made my two week stay absolutely exceptional. It was my second time here and will be sure to book again! Btw, great food and breakfast deals too! Keep up the great work !

Pros: location, friendly staff, extra bed for kid, good breakfast Con: difficult to find a parking lot

amazing location

Staff were very friendly

This property had everything I needed. The Front desk was extremely hospitable, the breakfast team were super helpful and the security was second to none. Alex always made sure my room was nice and neat when I came in from work! :) I would absolutely recommend and stay again

Good location. The staff were friendly and helpful. The rooms though are average. Paper thin walls means you can hear every word for people next to you. The pillows were also lumpy. Requested and iron which was broken and had split cable making it dangerous.

Good hotel in city center. Will stay again.

Fantastic hotel! The staff are the most friendly and helpful I've ever had the pleasure of meeting, they were extremely helpful and they also prepared a birthday cake for one of my party. If i ever return to Belgrade i will definitely stay at this hotel again. Location wise it was perfect, right next to Serbian Parliament.

Good view, walkable staff friendly

1) NOISY - Although I had a nice room, there was no fan or AC working in the hotel (something about the city does not allow them to turn on until April) so that required that I keep my window at night open so as not to suffocate. Unfortunately, VERY LOUD street. 2) Breakfast is thoroughly uninspired and meager and 3) lack of bottled water avail in the evenings and the mini-bar came with just two cans of soda and a tiny bottle of water that was never replaced.

I stayed here 3 nights with family and everything was very good. The reception staff were all very helpful, the breakfast buffet was delicious, and location was pretty walkable with bus stops also close by.

Excellent customer service from all staff! Fast check in and check out. Great food. Walking distance to main sights.

1. we didnt get wine as promissed at the reservation as a Silver Exclusives As a valued Silver member, you’ll also get: 1 Free bottle of sparkling wine per stay. 2. i payed tax at the hotel. the price at the order was include tax.

Nice hotel within the city center. No parking possibilities. Breakfast small but ok.

Très bon hotel. Accueil très chaleureux. Chambres spacieuses et confortables. Excellent restaurant. Bonne situation

Wonderful stay - Marko was a gracious host!

the room was the perfect temperature despite the outside temperature hovering just above freezing.

The room was clean and comfortable. The shower had good power but the layout was a bit tight. Staff were friendly and helpful. The location was nice as your really close to Saint Mark's and a beautiful park. It was about a 20min walk from Sava Church and about the same for Knez Mihailova. They had cupcakes for guests near the entrance on my first day but then it was taken away and not available for the other days which was a shame.

Stuff very nice and kindly Breakfast was nice and good Room service very nice Room is clean Interesting