7.8
Pleasant
From 44 reviews
Cleanliness

7.8

Room Comfort

7.2

Service and Facilites

8.2

Traveller Reviews Hotel Acapulco

Number of reviews per page
20
40
Top reviews
Don
icon-with Partner
with Partner
10.0
/10
Reviewed 40 week(s) ago

Expedia Group verified review

Friendly staff and clean hotel
Maher
icon-with Friends
with Friends
8.0
/10
Reviewed 47 week(s) ago

Expedia Group verified review

The breakfast was amazing, the staff was super friendly. I was extremely disappointed in my room. The bathroom was old and not renovated. It was also extremely noisy from the guests even-though I was in a room away from the elevator. I guess these hotel, are not sound proofed. I don’t think it deserves a 4 star rating, the most is 3 stars.
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Laura
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Loved this hotel and the breakfast was amazing! Highly recommend
Donald
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I found this hotel to be quite a good bargin in FDM. The staff was very friendly, the bed & pillows quite comfortable, and the breakfast was very tasty. The grounds of the hotel itself are a little limited but the beach was a very reasonable walk away. There do not seem to be any small markets nearby so it would be advisable to bring water & snacks with you if you plan on spending much time at the hotel.
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Julia
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

The property is very clean The staff is nice The breakfast quiet poor The rooms are clean , beds are comfortable but the room in itself is average and has no charm
joe
10.0
/10
Reviewed 103 week(s) ago

Expedia Group verified review

Nicest people and very clean and charming place
Verified traveler
6.0
/10
Reviewed 305 week(s) ago

Expedia Group verified review

The hotel is dated, is in need of renovation. Other than good location, nothing is special about it.
Kelly
icon-with Partner
with Partner
10.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

Stayed here for 4 nights whilst visiting friends. We moved rooms on arrival as we were right next to the gym and pool and were worried about the noise however the hotel was very quiet so wouldn’t have been a problem. New room was on the 3rd floor, not sure it was worth an extra €30pn but we could at least see the sea! Breakfast was ok, nice juice but couple we please be trusted with glasses instead of plastic beakers!! Nice to cycle into the town about 5mins or a pleasant 12min walk but we had to pay €10 for each bike per day so check this?? Ok bathroom with shower over the bath but nice towels and a hairdryer once you got the hang of just about did the job! Pillows are those horrible lumpy bouncy foam ones, I did ask for feather but no joy so definitely put one in your car if driving! The pool is not for lengths just a cool off but was very pleasant with the jets and fountains and a bonus we never shared it with anyone else as only room for about 6 beds, most of which were broken so these must be updated. No side tables for your bits either so had to go on the very tired rickety decking. Lovely gardens with a nice bar area but sadly never open in the day until 5pm, there is however a nice hotel bar. Overall a very pleasant stay and great value for money and would definitely recommend and look forward to returning!
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Verified traveler
icon-Leisure Family
Leisure Family
2.0
/10
Reviewed 367 week(s) ago

Expedia Group verified review

great reception staff very poor décor and lousey breakfast rotten fruit stale pastries tv in reception area unable to view as no seeting near
Jennifer
icon-with Partner
with Partner
10.0
/10
Reviewed 404 week(s) ago

Hotels.com verified review

Lovely hotel with a good range of facilities. Room was spacious and clean. The sink was cracked and had been patched up. Sadly there was not near access to the beaches as they are all privately owned. Hotel is within walking distance of the centre which has a good range of restaurants. Staff were efficient and friendly. Breakfast was very good with a wide choice. I would stay at the hotel again.
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Verified traveler
10.0
/10
Reviewed 414 week(s) ago

Expedia Group verified review

Small rooms.
LW
8.0
/10
Reviewed 510 week(s) ago

Expedia Group verified review

Bed & breakfast stay. Buffet continental breakfast plus scrambled egg and bacon most mornings. Good quality and plentiful. Room comfortable limited pool facilities but not a problem for us personally. Maybe for those with children. One family would be enough to make the area full.
Riccardo
icon-
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Camera pulita Personale gentile Jacuzzi chiusa nel periodo invernale Non c’è la spa Ottima colazione Hanno fatto upgrade camera gratuito
christian
icon-with Partner
with Partner
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

La chambre est extraordinaire et le lit est très confortable. Le personnel est très attentif à ses clients. Le petit déjeuner est excellent. Merci je recommande, ce superbe hotel
Fabrizio
icon-Leisure with Pet
Leisure with Pet
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

. L'unica cosa, essendo l'hotel amico degli animali, la sala ristorante a noi era vietata, s iamo stati gli unici a fare colazione in veranda E la colazione continentale, era invece molto scarsa
Francesco
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

Struttura bella e posizionata nel verde. Personale professionale e cortese. La consiglio.
Cecilia
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 147 week(s) ago

Expedia Group verified review

Buono un po' distante dal centro e dalla spiaggia
Simonetta
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

L’albergo si presenta elegante discreto e curato Il suo personale gentile ed efficiente …. Se proprio vogliamo criticare qualcosa la mancanza di un parcheggio privato. Ma torneremo perché siamo stati proprio bene Grazie
Kjetil
icon-with Partner
with Partner
4.0
/10
Reviewed 150 week(s) ago

Hotels.com verified review

Skuffende opplevelse og hotellet var i mye dårligere stand enn ut i fra bildene. Absolutt ikke verdig 4 stjerner. Vi hadde bestilt og forhåndsbetalt for rom med balkong, men fikk tildelt et rom uten. Måtte krangle oss til et med balkong. Vi skulle bli her i to netter, men det orket vi ikke, så etter en natt byttet vi hotell. Vi måtte allikevel betale for den siste natten selv om vi spurte pent om å slippe det.
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Dashamir
icon-Business
Business
4.0
/10
Reviewed 155 week(s) ago

Expedia Group verified review

The hotel is way behind nowadays standards. So careful of what you pick up. The pictures do not reflect the actual state of the structure.
Number of reviews per page
20
40