Breakfast was a buffet with a good selection of cold foods, coffee, tea etc. The room was very spacious with a fridge and TV. There was no safe available in the room. The bathroom had both a bath and excellent shower. One thing we didn't like was a window shutter out of reach on a string to open and close. However it didn't close properly so the sunlight came into the room very early. When you are not a great sleeper anyway this was disappointing. There is a bar in the hotel which closed early but a member of staff got some drinks for us when requested

Need better or new air condioners

Yes

Everything was fine except two details: 1. room did not have a window and 2. we had two small beds instead of a two-persons one. Strongly recommended however, great location and great people

Great room in a cliffside cave! Very friendly and helpful staff. Lovely breakfast. We'd stay again.

Perfect location if you are driving. You can park out of the ZLT and walk 5-10min to the hotel without having to go up and down the hill. The views from my room were unreal and the receptionist Vivian was super nice with her recommendations

If you’re looking to stay in the heart of the Historic Center, this is your place. Be prepared to walk over rocky roads and go up and down the road stairs, which is not bad if you want to exercise a little bit while vacationing. Room was a little too small for my taste but very clean and comfortable. View from my room window was incredible! Hotel doesn’t offer parking (paid or free). You need to find a paid parking spot on the nearby streets (around $10 Euros for 10 hours). Breakfast was good.

It was a unique experience to sleep in a cave. The staff was very friendly. The breakfast was great.

You couldn't ask for a better view from the hotel. Staying in a cave was pretty unique but the humidity led to a mildew smell and the sheets felt wet. The staff were not friendly but did their job’s perfunctory. More information about where to park would be very helpful as there is none nearby since the hotel is in a restricted driving area.

Interesting to stay in one of the "cave" rooms. It's a bit of a trek to reach on foot (only option) but worth it. Our room was cramped because if the configuration but had good view from two small windows and external terrace. Hearty breakfast. Helpful staff. Not great value for money. You pay for the experience.

This place is awesome. Our room had a small balcony overlooking the city that was incredible. Yes, the room is small but considering your in a building that is hundreds and hundreds of years old, maybe thousand of years, who cares! You have a window overlooking the 3rd oldest city in the world! Yes, it is about a15 minute walk from the parking garage to the hotel but you have to walk everywhere in Matera anyway, and once you make a turn close to the hotel and see the city for the first time , it will be all worth it. Suggest packing a couple of backpacks with everything need like we did. Would advise against trying to wheel large suitcases over the uneven pavement and stairs.

Lovely setting would definitely recommend. You need to be able to walk as property not accessible via car. Our room needed refreshing with a lick of paint but otherwise really enjoyed our stay.

Loved this quirky hotel.... but you need to be fit to stay here - lots of steps, and rooms spread out over a number of buildings!

Beautiful position but hard to find if driving. Pick up service from parking garage exorbitant. Breakfast a little disorganized as well as check-out .

Someone at the front desk didn’t take the appropriate documentation so at 12:00 midnight, after we were asleep the front desk woke us up and we had to go to the lobby with our passports. It was scary and disturbing to my.

Dog friendly hotel near main piazza. Great view of the church and Sassi. Large breakfast selection. Street parking, I was able to find a free spot near the police station.

The location was very good, in the midst of sassi. However the receptionist did not give us the room which we booked which was a cave room instead gave us a normal room, it was only when we asked she gave us a lame reason that it was through some random order and finally gave us the semicave room. Which was still a twin bed and not a double bed which we booked for. We felt like she was trying cheat us and save the good room for others. The room did not feel clean either. On the other hand the breakfast was excellent.

When my wife and I arrived after finding the hotel with great difficulty (it's located in the Sassi which involves many slippery steps and numerous small alleys and turnings - and not one sign for the hotel on the way). The female receptionist seemed angry that I had booked a triple room and there were only two of us (it was the only one available when I booked). That is when she got off the phone long enough to check us in. As noted in the title of this review the bed was like lumpy and so were the pillows. The room (#302) was dark (it's partially a cave but that's no reason not to have adequate lighting). There was one small window above the sleeping loft. The double bed on the main floor was placed over a large cistern covered with glass - not the most secure place for pleasant dreams.

If you have heavy suitcases or have any mobility handicaps-don't even think of staying in this location unless you are Atlas. I highly recommend going to this spot. It is exceptional and very authentic and in keeping with the history of the area. DO NOT miss this incredible - unique place. It is so special. Don't come hungry to the breakfast table. Poor selection. Have a coffee and fruit and move on. The ferrel cats in the area awoke us fighting several times during the night. Wear hiking or athletic shoes the entire time. People were so friendly and we ate dinner at a divine seafood restaurant not far from the hotel (in one of the caves). ENJOY!!

close enough to walk to the train station guided tour worthwhile