SANTA CHIARA Suite Hotel & Spa - Lecce

Explore SANTA CHIARA Suite Hotel & Spa - Lecce
8.4
Very Good
From 203 reviews
Cleanliness

8.8

Room Comfort

7.8

Location

10.0

Service and Facilites

8.8

Traveller Reviews SANTA CHIARA Suite Hotel & Spa - Lecce

Number of reviews per page
20
40
Top reviews
Tom
icon-Friends and Family Family
Friends and Family Family
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good location. Lovely foyer and general areas. Spa and pool use are not included in the stay (+€25-35 per 1 hour visit per person). Breakfast was OK - decent variety but scrambled eggs cold every day. We had rooms on 3rd floor but these had no window or A/C. Staff quite helpful.
Greg and Elisabeth
icon-with Partner
with Partner
6.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

You have to pay 75.-euros for 2 to get access to the pool. The reception is beautiful, great location. the room is very meee. Bathroom needs a renovation the pillows need replacing they smelled like cigarette smoke
Michael
6.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Maintenace issue, such as plumbing and thre shower head ( there was a crack on the neck of the shower hose and the head was disassembled when I opened the water), stains on curtains and the bed spread...etc. Great location, floor was clean, and the staff was good. The bed was firm and I liked it.
Miss
icon-
6.0
/10
Reviewed 48 week(s) ago

Hotels.com verified review

Great location and nice looking hotel and the staff were pleasant. The breakfast was served on the roof terrace but wasn't very exciting. The room was a good size with a skylight but was bright and airy. However there was some heavy rain and the ceiling leaked and there was water over the floor. When I mentioned this, I got the impression they blamed me! The toiletries in the bathroom were very poor, just a couple of sachets (I bring my own so not an issue for me) The minibar wasn't very well stocked and the bar didn't appear to be open. No tea or coffee making facilities in the room (I have been in lower starred hotels in Italy that provide much more) Lastly I have never seen a hotel charge for slippers or extra towels! Overall it's a decent enough hotel but the finer details are missing
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James
8.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

On a beautiful square overlooking the baroque church of Santa Chiara, the hotel exudes old world charm. Our family room had a queen sized bed and a loft with a large bed for total privacy. A nice balcony was on the square/park.
Sean
icon-Friends and Family with Friends
Friends and Family with Friends
8.0
/10
Reviewed 53 week(s) ago

Hotels.com verified review

Excellent location. Right in the center of the old town. The negatives are that it advertises a roof top jacuzzi and bar. There is no bar and you are not allowed use the Jacuzzi. It is only for show. It also says gym, hot tub and pool. You have to pay extra to use them. Other than that, an excellent hotel, decent enough breakfast, with lovely pleasant staff
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jorge
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

Beautiful hotel. Amazing staff, very clean but the rooms need to be updated.
RODRIGO
8.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Great location. Room is lovely! Property should pay more attention to the towels. They must be renewed. The shower stall was broken. Other than that the hotel is a great option. Would stay again.
Michelle
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 63 week(s) ago

Expedia Group verified review

Great location
Mark
icon-with Partner
with Partner
2.0
/10
Reviewed 71 week(s) ago

Hotels.com verified review

Do not believe this hotel when they say they have parking. They do not and told me so when I arrived with my bags. Very unhelpful. Simply shrugged shoulders and did little to help. To be fair the city of Lecce is almost impossible for cars so little surprise they don’t allow them into the centre. Had I known, had the hotel actually said something beforehand, I could have made a different decision. Maybe still stay but accept what was to happen. Or not to stay and find somewhere else that could better accommodate a car. We are on a road trip so the car aspect is very important. That the hotel did nothing to assist is unacceptable. The fact that the hotel is fine, location great, city lovely is sadly beside the point. The hotel management sucks. Their attitude ruined our stay. I am very very disappointed.
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Gerard
10.0
/10
Reviewed 77 week(s) ago

Expedia Group verified review

Hotel Santa Chiara is in an excellent location near the main square. Breakfast in the rooftop was superb. I would return.
terence
10.0
/10
Reviewed 81 week(s) ago

Expedia Group verified review

One of the best hotels I've ever stayed at. Staff were great, the facilities and standard of upkeep excellent, and a really comfortable bed. Breakfast offered a generous selection of continental style food. The hotel is right in the middle of Lecce 's historic district, my room window overlooking one of the top 5 sights of the city. Just 15 minute walk from the rail station. Just about a perfect place to stay in what quickly became one of my top 10 European cities.
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Paul
icon-Business
Business
8.0
/10
Reviewed 82 week(s) ago

Expedia Group verified review

Hotel in the heart of Lecce, on a small square across from the baroque church the hotel is named after. Large and fancy lobby. Room basic but reasonable size for Europe. Decent sized bathroom with good rain shower. Internet worked well, but would have liked a bigger work desk. Breakfast room on 4th floor, with view over nearby square and streets. Solid choice of mainly cold (other than eggs and bacon) items.
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Sumihisa
icon-
8.0
/10
Reviewed 85 week(s) ago

Hotels.com verified review

Confortable.
Charmaine
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 89 week(s) ago

Hotels.com verified review

We had an amazing stay at the hotel. It was centrally located and just right beside Sta. Chiara church. We had everything we needed and Roberto made sure that we had a wonderful stay. It was a nice Christmas in Lecce. Thank you Roberto!
Lisa
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 98 week(s) ago

Expedia Group verified review

The staff were very helpful and very friendly and always available. The shower in our room was very old and not cleaned well due to years of buildup (likely). I was disappointed that although there is a pool and a hot tub, neither were opened and you had to book the spa to be able to use the pool. That information was not clear at the time of booking. The hotel was in a perfect location, near everything and the room was spacious and comfortable.
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Ashley
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 99 week(s) ago

Hotels.com verified review

Wonderful staff, beautiful and clean hotel, great rooftop, centrally located.
Michael
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Located right in the heart of the city, all walking distance. Nice rooms, parking off premises but just 7-10 min pleasant walk.
Lucy
icon-Business
Business
10.0
/10
Reviewed 102 week(s) ago

Hotels.com verified review

All good.
Ismael
icon-with Partner
with Partner
10.0
/10
Reviewed 108 week(s) ago

Hotels.com verified review

One of the reasons we came back was the parking service and they didn't have it available but no one told us anything at booking! Things were braking down in the tmroo. Like toilet paper holder outlet covers, etc...
Number of reviews per page
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