People often mention about Palette KL Sentral Station Formerly Scott Hotel
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Distance to City Center (30)
Staff Friendliness (27)
Surroundings (22)
Bedroom (21)
Accessibility (19)
Ambiance (18)
Room Space (18)
Wifi (17)
Bathroom (15)
Hotel Area (15)
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Traveller Reviews Palette KL Sentral Station Formerly Scott Hotel
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Customer reviews
I***s
7.6
/10
Reviewed 5 day(s) ago
The smell of cigarettes upon entering and the building is old.
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h***a
Transit
8.2
/10
Reviewed 2 week(s) ago
A satisfactory, comfortable place to stay. Only for car parking there is a slight problem but it is unique. To get to the car park in the hotel building, you have to use the elevator and wait for your turn. Service is all okay. Friendly and very helpful. Only when I arrived it was already night and the parking for guests was full and parking was only on the side of the road.
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1 people find it helpful
sd
sumaina d.
Leisure
10.0
/10
Reviewed 4 week(s) ago
The service was very good and pleasant.
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A***w
6.4
/10
Reviewed 4 week(s) ago
Too close to the expressway and way too noisy at night to sleep, especially for the window room. The air-conditioning is weak and old. The room is clean though. Hot water shower works fine too. Location is decent, close to KL Central area.
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B***o
8.4
/10
Reviewed 9 week(s) ago
There are no toothbrushes and toothpaste, no mineral water provided.
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4 people find it helpful
ys
yanus s.
9.1
/10
Reviewed 11 week(s) ago
The place is good, comfortable. The staff nice and friendly. Near to the city center.
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y***s
9.1
/10
Reviewed 11 week(s) ago
The place is good, comfortable. The staff nice and friendly. Near to the city center.
3 people find it helpful
y***s
9.1
/10
Reviewed 11 week(s) ago
Good place, very nice staff. The location is near the city center, the room is clean and comfortable.
2 people find it helpful
y***s
9.4
/10
Reviewed 11 week(s) ago
Good place, comfort, great service. The staff very nice, the room clean.
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T***e
Business
8.3
/10
Reviewed 16 week(s) ago
Affordable hotel but without breakfast service, friendly and helpful staff, clean bedroom and bathroom.
3 people find it helpful
RR
Ratri R. W.
Leisure
8.1
/10
Reviewed 16 week(s) ago
Location: underneath the flyover. Since it's just 1 KM away from Perdana Botanical Garden, you definitely won't be able to walk to the garden because of the route. The staff don't wear uniforms. The doorman isn’t groomed like you’d expect from a hotel staff member, but he’s really the nicest guy.
2 people find it helpful
DR
Devi R.
Staycation
9.4
/10
Reviewed 17 week(s) ago
The room was quite spacious, with air conditioning and a fan, making it cool. It's very close to KL Sentral, and there's a bus stop in front of the hotel. Very convenient.
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2 people find it helpful
H***o
Leisure
9.4
/10
Reviewed 17 week(s) ago
The hotel is very comfortable, fully equipped with an iron, refrigerator, good lighting, and a clean and comfortable bathroom. There's also a hairdryer, and the staff are friendly. There's even air conditioning in the hotel corridors. Thank you.
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2 people find it helpful
N***e
5.4
/10
Reviewed 18 week(s) ago
We arrived at the hotel at 10:00 PM local time. Check-in was fine, but an hour later, the lights suddenly went out, then on and off. Then we immediately ran out of the room. The front desk isn't on 24/7 either.
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5 people find it helpful
Verified Traveler
Transit
9.4
/10
Reviewed 19 week(s) ago
The room was superb... everything is nice. Free parking as well.
1 people find it helpful
N***i
Leisure
9.4
/10
Reviewed 19 week(s) ago
Hotel near from kl sentral station, hotel staff friendly, room small but make comfort, all you must stay at this hotel ya if you want hotel budget
1 people find it helpful
J
Julita
8.5
/10
Reviewed 20 week(s) ago
It was such a big Suite Family room. It was quite comfortable. There was a problem with the sink in the bathroom. We need to wait for 2-3 minutes until the water gets down. It’s close by to the city center, KL Sentral, and Little India.
2 people find it helpful
Augustinus B.
Business
9.4
/10
Reviewed 22 week(s) ago
Undervalued price for the room 🙏
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AG
Aaron G.
Staycation
8.2
/10
Reviewed 23 week(s) ago
Different management... the quality of service has diminished drastically.
1 people find it helpful
A***a
8.2
/10
Reviewed 23 week(s) ago
When I arrived at midnight, there was an error in the system, and I had to wait an hour to get into my room. But overall, the room is clean, the aircon is cold, and they provide ironing and a fridge. The shower has good hot temperature and good water pressure.