Reservei quarto com vista para o rio e recebi um dentro da ferrovia, com trem passando até tarde. Toalha de banho rasgada, condições bem precárias. Vários prédios foram emendados e o hotel é um quebra cabeça. Atendimento super educado e atencioso. Mas o hotel é um horror. No segundo dia, me trocaram de quarto e fui para o que eu havia reservado, com vista. Mais confortável, mas com box meio de blindex e meio de cortina. Café da manhã bem ruim.

Muy bonito

The hotel is outdated. No iron!! However, staff were very friendly and helpful. Dining area was nice. And food was good.

This is the best hotel in aguas caliente in my opinion

This is the second time in this hotel. Its location is perfect. I liked this place because of the view of the mountains and the river. The breakfast was perfect.

Amazing hotel with friendly staff. Wonderful breakfast - definitely recommend it

Very central, good staff. Not far to buy bus tickets and get the bus to MP. Near the station. Breakfast poor. Back rooms get the river view, the front get the railway😏

Wonderful hotel. Great service. Very clean.

The property was okay. The pictures always look better than in reality. Staff was nice and helpful for the most part. I wish the windows had screens so we could open them at night but we couldn’t because of mosquitoes per the staff.

Great river views

No complaints

The hotel is great. Highly recommended. Our room had a huge window with river and Mountain View. Breakfast was very good, great location closed to bus and train and the staff at the hotel was friendly and helpful.

The location of the hotel is very convenient. It is close to rail station and bus station. The room is clean

Not good

water collects in shower

The rooms were clean with amazing views. The plus was breakfast opened at 4:30am to accommodate hiking Machu Picchu start times.

Good service

Excellent, staff ver helpful, breakfast buffet ver good and fresh. Location right in the middle of everything

Decent place but could use a little touch up and modernization. It’s located all the way at the southeast end of the lower tracks. The map on Hotels.com is a bit misleading. Staff was very friendly and attentive to our needs. Good place to stay if you are budget conscious.

This property was terrible. Not only is there noise from all the trains that are nearby, but you can also smell the exhaust within the whole building. The bathrooms were also not cleaned very well. Also, we were forced to cancel our stay here the same day we arrived due to a strike from the local railroad and Machu Picchu workers. The hotel did not offer any partial or full refund for the incovenience. We had to rebook and leave immediately because no trains would be running possibly for several days and we would not be able to leave Aguas Calientes which is only accessible by train. No cars or taxis can access this region. REALLY TERRIBLE