9.4
Exceptional
From 1,002 reviews
Cleanliness

9.6

Room Comfort

9.2

Service and Facilites

9.6

Traveller Reviews Serrazul Hotel

Number of reviews per page
20
40
Top reviews
tais
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Staff is super nice and helpful. Breakfast is amazing.
Regina
icon-with Partner
with Partner
8.0
/10
Reviewed 32 week(s) ago

Hotels.com verified review

An elevator to 3rd floor would be much appreciated. Hard to carry luggage
Henrique
10.0
/10
Reviewed 85 week(s) ago

Expedia Group verified review

.
Francisco
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 91 week(s) ago

Expedia Group verified review

Great location and excellent staff
Letícia
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 93 week(s) ago

Expedia Group verified review

A localização é maravilhosa, café da manhã delicioso, piscina aquecida, hotel bem limpo. No geral amamos. Único problema é que tem que pagar estacionamento por dia e o recepcionista da tarde parece que tá sempre de mau humor.
marcus
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Excellent, modern
Eduardo
10.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

A premium location and property in the heart of a beautiful city. Although there were renovations happening, and this included some construction noise and mess, it was easy to overlook the inconvenience.
Keila
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 137 week(s) ago

Hotels.com verified review

Everything was great. Just noisy because of their construction but the hotel is great!
Cristine
10.0
/10
Reviewed 142 week(s) ago

Hotels.com verified review

Atendimento excelente. Café da manhã perfeito. O Hotel é antigo e está em obras, mas não atrapalhou a estadia. Localizado no coração de Gramado onde é possível passear e ir a bons restaurantes a pé.
Andrea Luciana
icon-Leisure
Leisure
10.0
/10
Reviewed 156 week(s) ago

Expedia Group verified review

Excellent place to stay
Francisco
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 184 week(s) ago

Expedia Group verified review

Great location and wonderful service.
Carlos
icon-Friends and family Family
Friends and family Family
8.0
/10
Reviewed 265 week(s) ago

Hotels.com verified review

Beautiful hotel, rooms and bathrooms to old, vacuum is to loud.food is great, nobody speaks English.
Andre
icon-Friends and family Family
Friends and family Family
10.0
/10
Reviewed 280 week(s) ago

Hotels.com verified review

Ótima experiencia, hotel muito bem localizado, ótimas áreas de lazer, limpo e pessoal com atendimento/atenção nota 10!! voltarei com certeza!!
Verified traveler
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 282 week(s) ago

Expedia Group verified review

I recommend. Strong points: breakfast and staff.
MARCO ANTONIO
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Ótima climatização dos ambientes, funcionários educados e gentis assim como limpeza perfeita em todos os recintos. Café da manhã excelente
ELIANA
6.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

O melhor do hotel é a localização. Perto da rua principal com muitas lojas e restaurantes. Os quartos não estão todos renovados , apenas as suites e ficamos em outro onde azulejos dos banheiros e piso eram da década de 80
Tatiana Maria de Jesus
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Estadia excelente. Funcionários prestativos, localização privilegiada.
Jair
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Hotel tradicional com localização privilegiada no centro de Gramado. Equipe de atendimento excelente.
VALERIA
8.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Pela categoria do hotel, o cafe da manha esta com poucas opcoes.Pela categoria do hotel, o papel higienico deixou a desejar, sem qualidade
Rogerio R
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Maravilhosa, Não tem melhor localização em Gramado. Quartos magníficos.
Number of reviews per page
20
40