Lisa
2.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
We arrived to a very run down room twin bed when we requested a doubles we were then moved to a double. The rooms looks nothing like the photo huge hole in the ceiling just outside our room staff were rude and unhelpful paper cups to drink tea from no spoons to stir your tea dirty towels. My husband lost his eye last year there was no fridge in the room to store his meds asked at the front desk they said we could put them in the shared fridge. To our horror the fridge was covered in green mould and others guests alcohol absolutely disgusting . I complained to staff and they didn’t even try to clean it wouldn’t advise anyone to stay here. We booked for seven nights and left the hotel after the first night . Hotels. Com didn’t even give us full refund we spent all day looking for a place to stay suitcases and all very disappointed
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