Overall Ratings & Reviews Suzuya Konnichiro

Thoughtful and attentive service. Beautiful town, especially in cherry blossom and fall foliage seasons. Hotel is a tad off beaten and a bit frayed, but willingness to serve makes up for it.

We arrived to find a hotel that had misplaced our reservation, that could either be their fault or the fault of Travelocity. When we were finally escorted to a room, it was run down and filthy. There were stains on the walls and doors, the hallways had a faint smell of disuse and mildew, it was entirely unpleasant. Now, I'm well aware that we had selected this place because of its lower room rates (compared to the other onsen in the area), but truth be told, the price wasn't that much lower and it certainly is not worth the little savings you'll end up with. We left the hotel within 2 hours, having booked rooms at a place across town for a little more money but much greater value. I would not recommend that anyone stay at Suzuya Konnichiro.

落ち着いた雰囲気の旅館です。お料理が一工夫されていて、とても美味しかったです。 そして何より、温泉の温度が絶妙なお湯加減でした。 有難うございました。

Madam explained about the YAMANAKA URUSHI JAPAN friendly in Japanese.