There was no airport shuttle as stated on the voucher. It wasn't clearly stated which floor the reception was on, so you had to find it yourself. It was confusing. Next time, it needs to be more clear/detailed to avoid customer confusion.

This hotel is on the 16th floor, as indicated by the sign near the elevator. This hotel is specifically designed for travelers looking to shop in the Mongkok area. It's close to Ladies Market, Sneakers Street, and several MTR connections. I wouldn't recommend this for family travelers; it's better to rent an apartment through the app next door. The towels are disposable, the room isn't cleaned, and the bathroom is small, but sufficient for both a shower and a toilet. When I arrived, there was only one elevator due to repairs. At 4 a.m., I was so overwhelmed by the smell of burning paper that I wandered around looking for someone on duty, but there wasn't anyone. As a result, I couldn't sleep until morning, worried about the fire and the location on the 16th floor. Note: Install a translator app to help with your conversation. I can't understand English.