Dear Valued Guest, ibis Styles Makassar Samratulangi Hotel would like to inform you that we appreciate your review. We sincerely apologize for the inconvenience you experienced and that the front desk service did not meet your expectations. We have forwarded this note to management for evaluation and guidance to the team to prevent such incidents from happening again. We greatly appreciate your feedback in improving the quality of our service. Sincerely, The Customer Experience Team

Dear Mr. Deddy S., From ibis Styles Makassar Samratulangi Hotel, we respectfully thank you for taking the time to write such a wonderful review. We are delighted to hear that you were impressed with the room amenities and the friendly service from our staff during your stay. We hope to welcome you again on your next visit to Makassar. Sincerely, The Customer Experience Team

Dear Valued Guests, We extend our warmest greetings to you from the entire staff of Ibis Styles Makassa Samlatulangi Hotel. Thank you so much for your wonderful review and recommendation. We are delighted to hear that our hotel's convenient location and comfortable facilities made your stay perfect. Your praise is a great encouragement to all of our staff and motivates us to continue providing even better service. We look forward to welcoming you back again. Thank you. From the Customer Service Team

Dear Valued Customer, ibis Styles Makassar Samratulangi Hotel would like to express our sincere gratitude for taking the time to write a review. We are delighted to hear that the Thai Beef Salad is your favorite. We sincerely apologize for the inconvenience caused by the unavailability of the Thai Beef Salad during your stay. We have shared your feedback with our Food and Beverage and Kitchen teams so that we can improve our inventory management and prevent this from happening again. We look forward to welcoming you back again and are confident that your favorite Thai Beef Salad will be available on your next visit! Sincerely, The Customer Experience Team

Dear Valued Guest, Warm greetings from ibis Styles Makassar Samratulangi Hotel. Thank you for sharing your stay with us. We are pleased that you enjoyed a peaceful and pleasant stay. We apologize for any inconvenience related to rooftop renovations and the lack of towels in your room during your husband's stay. Your feedback regarding booking through the app has been taken seriously. We are committed to providing high-quality facilities and services to all guests, regardless of the booking method. Your feedback is invaluable in improving our services. We hope to welcome you and your husband back again in the future for an even more enjoyable stay. Sincerely, The Guest Experience Team

Dear Mr./Ms. Nengsi, Warm regards from ibis Styles Makassar Samratulangi Hotel. Thank you so much for your positive review and feedback. We are delighted to hear that you were satisfied with the comprehensive facilities, diverse food options, the cleanliness of the bathrooms, and the friendliness of our staff. Providing comfortable accommodation at reasonable prices is always our priority. We hope to see you again on your next stay! We look forward to welcoming you back with the best service. Sincerely, The Customer Experience Team

Dear Mr./Ms. Nengsi, Sincerely yours from ibis Styles Makassar Samratulangi. Thank you so much for your excellent review. We are delighted to hear that you enjoyed our comprehensive facilities, from the swimming pool and fitness center to the minibar and the reading materials we provided. We are pleased to hear that the functional bathroom layout and excellent central location provided you with maximum comfort during your stay. We hope to welcome you back again on your next visit! Sincerely, The Guest Experience Team

Dear Mrs Ida A L P Warm's Greeting from ibis Styles Makassar Samratulangi... Thank you so much for the lovely review, We're thrilled to hear that our close proximity to the mall added some convenience and enjoyment to your husband's business trip. Striking that perfect balance between work and leisure is what we aim for. We look forward to welcoming him back to ibis in the future. Best Regards, Guest Experience Team

Dear Valued Guest, Warm greetings from ibis Styles Makassar Samratulangi Hotel. Thank you very much for your short review. We are pleased that you appreciated our convenient location in the heart of the city. We hope this convenient access made your visit even more meaningful. We look forward to welcoming you back again in the future. Sincerely, The Guest Experience Team

Dear Valued Guest, Warm greetings from ibis Styles Makassar Samratulangi Hotel. Thank you for taking the time to share your recent experience. First, please allow us to apologize for any inconvenience you experienced during the checkout process. We are deeply sorry about the misunderstanding regarding the stain on the bed linen which caused a delay in your travel arrangements. We understand that our internal coordination in distinguishing between old and new stains was inadequate, resulting in an unpleasant experience for you. We greatly appreciate your feedback regarding the need to inform us of room conditions in advance, and our housekeeping and front desk teams will take it seriously. We will thoroughly inspect rooms before guests check in. We hope to welcome you back again in the future with even better service. Sincerely, The Guest Experience Team

Dear Valued Guests, Warm greetings from ibis Styles Makassar Samratulangi Hotel. Thank you for taking the time to write a review. We are extremely proud that you chose our hotel. We are committed to maintaining the highest standards of cleanliness and comfort to ensure the satisfaction of all our guests. Thank you for your trust, and we hope to welcome you back again. Sincerely, The Guest Experience Team

Dear Mr. Fathan, Warm greetings from ibis Styles Makassar Samratulangi. Thank you for choosing ibis Styles Makassar as your accommodation. We are proud to know that our atmosphere can provide maximum comfort to those seeking privacy in the heart of the city. We hope your next visit will be an unforgettable memory, and we look forward to welcoming you back again when you visit Makassar. Sincerely, The Guest Experience Team

Dear Mr. Alexander T.C., Greetings from ibis Styles Makassar Samratulangi Hotel. Thank you very much for your positive review. We are proud to know that our standards of cleanliness, comfort, and service have provided you with a pleasant stay. We are committed to maintaining this quality for the comfort of all our guests. We hope to welcome you back again in the future. Sincerely, The Guest Experience Team

Dear Mr. Davy, From ibis Styles Makassar Samratulangi Hotel, we respectfully thank you for choosing to stay with us. We are delighted that you were comfortable and that our excellent central location contributed to a positive experience. We have received your comments regarding the variety of food and will incorporate them into our Food and Beverage team's performance evaluation. We look forward to welcoming you again on your next stay at ibis Styles Makassar Samratulangi Hotel. Sincerely, The Guest Experience Team

Dear Valued Guest, From ibis Styles Makassar Samratulangi Hotel, we would like to express our sincere gratitude for your review. We are delighted to hear that you felt comfortable with our friendly staff and were satisfied with the facilities, including the Wi-Fi connectivity. Your satisfaction is our top priority. We hope to welcome you back to ibis Styles Makassar Samratulangi Hotel again. Sincerely, The Customer Experience Team

Dear Ms. Sheila B.H., Greetings from ibis Styles Makassar Samratulangi. Thank you so much for your review. We are delighted to hear that Adi and Aldi provided you with the best service. We will pass on these compliments directly to them immediately. They will surely be inspired. We hope to welcome you back to ibis Styles Makassar Samratulangi again. Sincerely, The Customer Experience Team

Dear Valued Guest, ibis Styles Makassar Samratulangi Hotel would like to inform you that we appreciate your valuable feedback. We sincerely apologize that you felt neglected and that your request to change rooms was ignored. This was a serious error on our part. We have noted your concerns regarding the quality of breakfast and the odor in your room. We are committed to immediate improvements to enhance our service. We look forward to welcoming you again in the future when you visit Makassar. Sincerely, The Customer Experience Team

Dear Valued Guests, Warm greetings from ibis Styles Makassar Samratulangi Hotel. Thank you for choosing to stay with us. We are committed to maintaining the cleanliness and comfort of our rooms to welcome all guests, whether you are planning a long stay or need immediate accommodation. Thank you for your trust, and we sincerely hope to welcome you back to ibis Styles Makassar Samratulangi Hotel again. Sincerely, The Management

Dear Valued Guest, ibis Styles Makassar Samratulangi Hotel would like to inform you of the inconvenience caused by the noise from outside your room. We understand that peace and quiet are important to your quality of stay. We have shared your feedback with the management team to be used in evaluating and improving our facilities in the future. Thank you for your feedback. We sincerely hope to welcome you back to ibis Styles Makassar Samratulangi Hotel again. Sincerely, The Management Team

Dear Our Value Guest Warm's Greeting from Ibis Styles Makassar Samratulangi. Thank you for your kind review, We are thrilled to hear that you enjoyed our strategic location and found the room comfortable. We look forward to welcoming you back on your next visit. Sincerly Yours Guest experience Team