Personal muy amable, hasta los de limpieza. Muy cerca de muchos lugares turísticos importantes.

Amazing location with clean rooms, great AC, free coffee, fresh fruit, ice, cookies, cold water, along with friendly and helpful staff. An added perk is there is a rooftop bar at the top of the building (not the same business but convenient).

Centrally located and super close to public transportation which makes getting places easy!

Amazing location! Loved how close we were to it all in sol, and the main plaza was only a minute walk away. At the bottom along the street, was a Starbucks, tapas restaurants, and other souvenir shop. The room itself was great too, the balcony was a plus and it was nice to sit out there and lounge at times. Only thing to note is the bathroom sink is separate from the actual room where toilet and shower are, this would be my only qualm but that’s how some hotels are around here in Spain which is unfamiliar to me. Great room, nice closet wardrobe space as well for 2 people. Would not recommend if you want quiet hours 24/7. You can hear the plaza when people shout and there’s a clock tower that goes off every hour. I don’t mind that at all, I prefer the louder city vibe but take note if you don’t like that.

Location is amazing big rooms very clean friendly staff only downside was our ac wasn’t working g well so we slept poorly other than that was a pleasant stay

Amazing stay! They delivered pastries and water every single morning which was delightful. The A/C has a minimum temperature of 75 which wasn’t ideal but a great stay regardless.

Great location, comfortable bedroom, breakfast bag every morning is a nice detail. One minute walk to Puerta del Sol, walking distance from Gran Via, Plaza Mayor, San Gines Chocolates and Churtos. I will stay in this hotel again.

Great location, friendly staff and comfortable rooms. I will definitely stay in the same hotel when traveling to Madrid

The only downside was the air conditioning being very hit or miss. Other than that, room was clean, and staff accommodated us very well. Location was perfect and surprisingly quiet still. Coffee bar was PERFECT! All of this plus a rooftop bar? Great stay, I will be back.

Excellent location!

Excelente hotel, no te asustes al ver la entrada, es una maravilla por dentro, con amenidades y atenciones super especiales.

Really great location and the staff was so nice!

An absolutely wonderful property, right in the heart of Madrid center. Next to Puerta Del Sol, tons of restaurants and shopping you could not ask for a better location! The staff is super friendly, the rooms are comfortable, clean and reasonably priced. I will 100% return!!

Clean room,shops nearrby,excellect hotel

2nd time staying here, amazing both times. The staff is incredibly accommodating, have loads of local info. The area is central, the price is good, and very safe. The morning pastries are a nice touch, but the basement free cafe is amazing, coffee, juice, biscuits, fresh fruit, perfect! Will absolutely come back again.

Good: staff very helpful, coffee and tea and sacks facilities are good. Very helpful when the Pope visiting. They gave us information how to get back to the airport as there were roads closure and the public transport was suspended. The location is convenient. Air conditioning is good. Not good at all: our room was next to the building which was refurbishing. It was noisy when the rubbish was passing down to the rubbish skips. We accept certain level of noise. Our room was at the back of the hotel. The noise from the pass by, the delivery lorries and street cleaning lorry was noisy. The hotel needs to improve the glazing to block the noise. We could hear the music from the rooftop bar.

Excelente servicio del staff y limpieza! Snacks a media noche y muy buena ubicación!

Buena locación

Great location. Good service (thanks to Marco for putting new batteries in the safe day 1). We stayed 6 days. Glad we got the premium room - very large, nice for a long stay. 2 minute walk to Puerta del Sol - very convenient but a little loud late into the night. Rooftop bar might have also contributed to the noise level. They were doing construction on building next door. That noise started about 7:00. Still - a wonderful hotel, happy with our stay there.

Heart of downtown. Close to everything. You can walked to one side to the places and beyond a d thw other side to the Parque (equivalent to central park) and back. Great location. Building clean and room modern and clean. Bed comfy. Woke up to a baggie of small pastry and water at my door. Pleasant surprise. Very strategic location. Would recommend.