Overall Ratings & Reviews Gennadi Grand Resort

it cost us Eu260 from the airport to the Resort , there is no Uber , the pool was clean but sometimes we saw bugs in the water and that was not a pleasant experience

We had a nice time in Gennadi but it’s a good but not great hotel with some major flaws. Positives; buffet and all inclusive drinks are excellent, restaurant staff are nice and very attentive (Anna), the rooms and pool areas feel clean and modern. There is live music at breakfast, lunch and dinner which is very nice. Negatives; the hotel has no atmosphere as every available space is filled with so much furniture but almost no decorations/ cheap fake plants. So the lobby and bar area feel corporate, the main restaurant feels like a canteen with ridiculously bright lights and the grounds have neglected planting areas. The a la carte food was a bit hit and miss and there is very limited drink choice at the buffet dinner. The reception service was shockingly bad; took forever to get an answer and was dismissive. E.g, I told reception that I hurt my foot, could barely walk and asked for first aid bandage and I was told I should go to the mini mart as they had run out !! Some of the rooms have bad views, either over adjacent scrub land or directly onto a bush. And for families with babies there are NO rooms with baths, so you are given a tiny baby bath that you need to use in the shower. The rooms are fully open plan to the bathroom so once your baby is asleep in the room you cannot do anything in the bathroom without waking them up. Overall, I am sure if you go to Gennadi Grand resort you will have a nice time but all the negatives add up and prevent it from being a great hotel.

I had a wonderful time at Gennadi, the rooms were great, had everything I needed and the terrific staff kindly upgraded me (thank you so much). Plentiful dining options and the food was always excellent. This is a fantastic place to decompress and relax. I want to give a special shout out to Carla, Yiannis and Konstantina (at the front desk) who went above and beyond to make my stay amazing, their positive and joyful energy was a delight to be around.

My wife & I spent our honeymoon here in August and had an amazing time. The staff were extremely friendly & helpful, the food was great and the resort was great. Multiple pool areas, plenty of sun loungers and swim up rooms available. Lots of food choices and bars on site. The resort also has a convenience store that's open all day, thats fairly priced. The resort offers excursions each day, which include cruises, trips to different islands and much more. The spa is amazing! We definitely plan to visit again.

Perfect stay. Everything you would expect from a 5* resort. Definitely recommend.

Great rooms and service by the staff

Stayed for one week all inclusive in early June. Very little to fault at this hotel, rooms are brilliant. Food options are great and buffet is varied and of amazing quality. Evening entertainment was good as was the bar. All staff were great and service was brilliant, never had to wait for a drink in any area of the hotel. Would highly recommend.

AMAZING resort!! Highly recommend. Staff, food, everything was just wonderful! 10/10!!

Positives 1. Most of the staff were very friendly and accommodating, especially the girls working the main bar in the evening and those at the customer service desk. 2. The à la carte restaurant food was amazing. 3. The cocktails at the evening bar were fabulous. 4. The desserts were incredible every single day and beautifully designed. 5. The hotel is very modern, and ordering to your sunbed via the app is great. 6. The beds and pillows were extremely comfortable. 7. The spa is gorgeous, and the gym is well-equipped. 8. There's a good shop on-site for anything you might need. Negatives 1. The buffet, especially dinner, was never warm enough. 2. There were ants throughout the resort. We had to move rooms because of this issue and were downgraded from a suite to a junior suite without a refund. Upon checkout, they gave us a late checkout worth 40 euros, which didn't cover the cost difference but was better than nothing. I understand this is nature and they are trying to address it, but it was very annoying when outside. 3. The room design was odd. The shower is right by the door entrance with no ventilation, and the toilet is separate with a sewage drain that had a bad smell. The cleaners kept putting the bin over the drain to block the smell. 4. There wasn't enough storage in the rooms for two people, with only one drawer available. 5. The staff at the front desk were not very friendly and a bit dismissive. 6. The rooms were not super clean. Although modern, we noticed that

Relaxed atmosphere. Everything was kept clean, spotless inside our room aswell as around the resort. The staff were very friendly & made you feel welcome. We ate in all the restaurants & also had room service & the food was excellent. I had a lovely relaxing holiday but there was also the option for my 13 year old son to be entertained. We will definitely be returning next year.

The resort is far from 5 star. It resembles an airport terminal departure lounge with absolutely no ambience whatsoever. Every restaurant feels the same with zero investment in the accessories that make a space special- be that your room where the furniture was sparse and cheap through to the public spaces and restaurants where you were treated to some variant of garden furniture on which to sit.

Outstanding service and facilities. Staff very attentive and great beach access.

It was amazing

This hotel is the ultimate choice for relaxation in style, in rhodes. We absolutely loved the rooms ( two-bedroom garden suite with pool) and the food was incredible. All the staff are so helpful, friendly and funny. The only thing missing is evening entertainment, just not once central place for everyone to get her every evening, almost too relaxing and quiet, especially with three rowdy kids in tow.

Beautifully designed architecture, wonderful staff, gorgeous food.

The hotel is very modern. Staff and super friendly and helpful. There very a couple things that made my stay absolutely fantastic. Firstly the piano music being played during breakfast and in the main bar after dinner, beautiful. Amounts many others the fact that the hotel has a mobile app I could use to make restaurant bookings and order drinks/food to be delivered to my umbrella at the beach or around the main pool was a great touch. Except for the dinner time in the main restaurant the place didn’t seem very busy, as most of the rooms have there own private pools the beach was mostly empty. I would definitely recommend it. For anyone considering booking I would strongly recommend going All inclusive as otherwise the prices are very high and there is nowhere else around the hotel to eat/drink.

The Gennadi Grand has potential to be a great hotel, the rooms and pool areas are excellent, however the grounds in general are still very immature and in need of significant work. Our trip got off to a bad start when we were allocated different rooms to those booked through Hotels.com and as the hotel was full there was no option to change. The reception staff handled this awkward situation as well as possible, but ultimately weren't able to resolve. The rooms we had were clean and well equipped with a (distant) sea view, all be it one that was across what looked like wasteland and slightly obscured by other rooms. The staff were friendly but lacking some of the customer care and attention you would expect from a 5 star hotel. Buffet breakfasts were excellent and the two pool restaurants we tried were good - again though, as the pool restaurants were only feet apart but offered different menus the lack of flexibility from staff, allowing guests to order from the different menus and eat on either side of the kitchen was frustrating and more problematic than necessary. Overall the Gennadi Grand was OK for a relaxing week in the sun, but definitely not a 5 star experience.

Wir waren total begeistert und haben uns sehr wohl gefühlt. Absolut weiter zu empfehlen. Einziger Kritikpunkt, dass das Wasser im privaten Pool etwas zu kalt war. Ansonsten stimmte alles. Das Essen war hervorragend. Auch die Livemusik jeden Tag war toll. Super freundliches und kompetentes Personal.

Super freundlich Personal. Buffet wir immer reichlich nachgefüllt und benutzte Teller am Tisch werden super schnell weggeräumt. Wir würden sofort wieder kommen. Das Zimmer war schön und wurden regelmäßig auf wunsch aufgeräumt und Handtücher getauscht.

Wir hatten eine Woche einen Wunderschönen Auffenthalt in diesem Hotel. Pool Anlage Top, der Privatstrand super und immer genug Liegen. Das Frühstücksangebot war super und man wurde jeden Morgen zum Tisch begleitet. Man konnte verschiedene Auswahl an Restaurants Buchen,wir hatten nur Frühstück gebucht und sind Auswärts in die Heimischen Tavernen gegangen. Ein Auto wäre Praktisch kann aber auch im Hotel gemietet werden. Der Zimmerservice der Frauen war Herzlich und freundlich auch im Restaurant und an der Rezeption. Die Massage war auch sehr gut. Alles in allem hatten wur eine Tolle Woche in diesem Hotel.