Maresía Canteras Urban

Explore Maresía Canteras Urban
9.2
Exceptional
From 152 reviews
Cleanliness

9.6

Room Comfort

9.0

Service and Facilites

9.4

Traveller Reviews Maresía Canteras Urban

Number of reviews per page
20
40
Top reviews
Verified traveler
4.0
/10
Reviewed 310 week(s) ago

Hotels.com verified review

Over priced for a 3 star 'room only' hotel. Much better value elsewhere.I would not recommend the 'hotel' but Las Palmas is a lovely city & would recommend staying-just not at the Maresia.Because I felt it was overpriced for what was received, had to give a below average rating. Pros 1.Location is good,less than 1 min walk to Cantaras beach front 2.Superior room was an ok size but lacked drawer space(for staying a week) 3.Cleaned to a very good standard 4.Bed was large & comfortable 5.Large tv with netflix access(your own access/account) Cons 1.When you check in, its like you have to sign a 'contract' which includes among other things, not eating in your room 2.Also in 'contract' says content of your room is your own liability and there is a room safe-but fails to mention a charge of €3 to use it 3.There is no information in room-felt had to ask for things unnecessarily-ie. what time breakfast was, how to work tv/netflix, room safe, iron request-nothing clearly laid out and then some sneaky charges-i like things to be open & clear.The only info given when you check in is what to do when you check out?! 4.No irons in room-if you need one,a charge of €3 to have one sent to room 5.Huge confusion with breakfast-make sure you check its included before you book 6.Bathroom had no ventilation/opening windows. 7.Thin walls & hope your neighbours not too noisy 8.No aircon,ceiling fan only-ok in Dec,probably not so in hotter months
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Kim
6.0
/10
Reviewed 318 week(s) ago

Hotels.com verified review

Everything about the hotel was very nice- except the soundproofing between the rooms was lacking. The adjoining rooms TV woke us up both nights- the first night the person staying there was simply ignorant about it- they had it turned up VERY loud. The second night they played music all night, softly ,but enough to make our sleep uncomfortable.
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Lisa
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 321 week(s) ago

Hotels.com verified review

Lovely hotel and great service. Only small negative was no air con in room.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 322 week(s) ago

Hotels.com verified review

It was an amazing experience. This is a very cozy hotel in the middle of where everything is going on, you can walk everywhere. I didn’t go on a vacation but to a sad family situation and everyone that works in the hotel was caring, helpful, going out of their way to help us. I don’t have words of how much I appreciated their help and kindness. If we ever go back to Las Palmas, we know where we’ll stay!!
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Gail
10.0
/10
Reviewed 326 week(s) ago

Hotels.com verified review

Enjoyed our nights stay. Very friendly & helpful staff. Our room was comfortable the furniture quirky. Only downside was no air- conditioning.Great location 2minutes from the beach. Breakfast was at a nearby cafe which was good.
Verified traveler
2.0
/10
Reviewed 328 week(s) ago

Expedia Group verified review

No air conditioning. They don’t clean for 3 days at a time. Terrible location
Verified traveler
10.0
/10
Reviewed 332 week(s) ago

Expedia Group verified review

It was so Beautiful and everywhere was literally on our doorstep, the staff and manager are the nicest people ever, I would advise anyone to consider this hotel 😀👍
J ANTONIO
8.0
/10
Reviewed 336 week(s) ago

Hotels.com verified review

Pleasant, very friendly atmosphere
Steve
10.0
/10
Reviewed 343 week(s) ago

Hotels.com verified review

From the moment we booked to the moment we left we felt like VIPs. Within an hour of booking the hotel had contacted us to enquire about our arrival time as they have a limited hours reception and wanted to make sure someone was available to check us in. When we arrived the check-in process was very personal and and was done sat on comfortable sofas and not at a corporate style counter. We were told everything we needed to know about the hotel, including the arrangements for breakfast at a nearby restaurant on the seafront. Breakfast is served from 8:00 until 12:00 but unfortunately 2 of us needed to leave before 8:00 the following morning and when we mentioned this we were offered the option of having a picnic breakfast ready and waiting for us before we left. We opted for that and the following morning it was there waiting for us with a great choice of items, packaged beautifully. We booked the superior rooms and were not disappointed. They were spacious, tastefully decorated and immaculately clean. The hotel is situated in an area that has many bars and restaurants within a very short walk and our only problem was deciding which of the many places to try out! There is no parking at the hotel but the nearest public carpark is only 100m away and is open 24h.
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Jeremy
10.0
/10
Reviewed 344 week(s) ago

Hotels.com verified review

This the loveliest hotel, one I would be very happy to return to as soon as possible. The staff are so friendly and helpful, the room was perfect with every detail thought of. The location was just sixty seconds from the beach. The roof top lounge area is tranquil and exclusive, perfect if you want to get away from the busy sea front yet still be outside. I’ve thought hard and can find no criticism at all. It’s really that good.
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Verified traveler
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Leisure with Partner
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

The hotel was very well located for Las Canteras beach and restaurants which were minutes away. We took the bus from the airport and getting there was easy. Room was clean and furnishings well maintained. It had everything required for a comfortable stay. Bottled water is provided initially and guests could top it up at the ground floor seating area. Read and coffees were made available for guests at the ground and fourth floors. Unusually, the hotel also provided free fruit for guests which we really appreciated. Breakfast had to be ordered but we were very close to beach and restaurants so opted to go out instead. Staff were friendly and polite, check in was easy. At the end of the day it was lovely to go up to the roof terrace to relax and read. It was beautifully furnished with comfortable seats and tables as well as astro turf on the ground. Our room was situated at the front facing the street which meant we were exposed to traffic and pedestrian noise. It didn't bother us but might for some so requesting a room at the back would be an idea. Overall, we enjoyed our stay very much and would recommend the hotel as it's great value for the location and comfort.
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Alex
10.0
/10
Reviewed 346 week(s) ago

Hotels.com verified review

Great hotel in a brilliant location. Staff were fantastic and extremely helpful. Organised rental car, parking and lots more for us. Made our holiday really enjoyable and we'll definitely go back.
Verified traveler
icon-Leisure
Leisure
8.0
/10
Reviewed 355 week(s) ago

Expedia Group verified review

Very clean, staff very welcoming and polite. Only down side (nothing to do with the hotel, they do their best to try and stress to guests to be peaceful and respectful of other guests) but the usual slamming doors and high heel wearers at all hours of the night!!
Timo
8.0
/10
Reviewed 355 week(s) ago

Hotels.com verified review

clean quiet staff friendly. breakfast modest location is good
Verified traveler
10.0
/10
Reviewed 360 week(s) ago

Expedia Group verified review

Nice hotel close to everything with good sized rooms. Staff were really helpful.
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 361 week(s) ago

Expedia Group verified review

Beautifull place, amazing staff, great location and breakfast
Verified traveler
10.0
/10
Reviewed 363 week(s) ago

Hotels.com verified review

Really nice people
Verified traveler
10.0
/10
Reviewed 364 week(s) ago

Expedia Group verified review

It’s a great location . Stuff is very helpful and friendly. Very good breakfast. Clean . I ll recommend to stay . Very good choice for a very moderate price
Eva
10.0
/10
Reviewed 368 week(s) ago

Expedia Group verified review

Good location. Fabulous staff. Great buffet breakfast. Nice rooms.
Matt
10.0
/10
Reviewed 369 week(s) ago

Expedia Group verified review

Bright and new family-run hotel with plenty of personal touches.
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