8.1
Very Good
From 3,321 reviews
Provided by travellers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.1

Location

8.6

Service and Facilites

8.2

People often mention about Grand Sahid Jaya Jakarta
All
Distance to City Center (24)
Accessibility (24)
Staff Friendliness (24)
Ambiance (24)
Bedroom (24)
Hotel Area (23)
Bathroom (22)
Taste (22)
Surroundings (21)
Variety (21)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveller Reviews Grand Sahid Jaya Jakarta

Number of reviews per page
20
40
Customer reviews
d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Definitely stay here again, very satisfying experience and excellent service.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has delivered service that meets your expectations. We believe that good service can leave a lasting impression, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing from you. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Best regards, Venny Artha, General Manager, Grand Sahid Jaya
Translated by Google Icon
See original
d***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
Satisfied with the hotel service and staff
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has delivered service that meets your expectations. We believe that good service can leave a lasting impression, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing from you. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Best regards, Venny Artha, General Manager, Grand Sahid Jaya
Translated by Google Icon
See original
Michi S.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 day(s) ago
The cleanliness is okay. However, the breakfast is quite pricey with limited variety. And the aglio olio tastes lacking.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
31 Jul 2025
Thank you for choosing Grand Sahid Jaya Jakarta as your accommodation and for taking the time to leave a review. We appreciate your appreciation for our cleanliness standards. Regarding your feedback regarding the price and variety of our breakfast menu, as well as the taste of our aglio olio, we apologize for any inconvenience. This will be taken seriously by our culinary team for evaluation and improvement to enhance our service quality in the future. Your feedback is very important to us in our continuous effort to provide a better experience for every guest. We look forward to welcoming you back with even more optimal service on your next visit. Best regards, Venny Artha, General Manager, Grand Sahid Jaya
Translated by Google Icon
See original
Devit I.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 1 week(s) ago
Staying at the hotel for BTN Jakarta Int'l Marathon 2025. It was such a pleasant stay.
Find this review helpful?
Accommodation's Reply
24 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very happy to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are happy that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing it. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha General Manager Grand Sahid Jaya
Dudung K.
icon-origin-TRAVELOKA
7.2
/10
Reviewed 2 week(s) ago
The food is delicious and there is a lot of variety, what makes it uncomfortable at night is that there are lots of illegal races on Jl Sudirman, making it noisy and making it hard to sleep.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
21 Jul 2025
Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed our dishes, both in terms of taste and variety. Your appreciation motivates our team to continue providing the best service. We also apologize for any inconvenience caused by the noise from traffic at night around Jalan Sudirman. Our central location does present challenges such as this at times. However, we are constantly striving to improve guest comfort, including by placing rooms on higher floors and away from the main road. Your feedback is very valuable to us, and we look forward to welcoming you back for an even more comfortable experience in the future. Best regards, Venny Artha, General Manager, Grand Sahid Jaya
Translated by Google Icon
See original
Arafik K.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Initially, I only wanted to stay for 1 night, but after feeling comfortable, I ended up staying for 5 nights.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are delighted to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has delivered service that meets your expectations. We believe that good service can leave a lasting impression, and we are pleased that this is reflected in your review. If you have any further suggestions or feedback that can help us continue to improve the quality of our service, we are very open to hearing from you. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Best regards, Venny Artha, General Manager, Grand Sahid Jaya
Translated by Google Icon
See original
V***y
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Reception staff very cooperative
Find this review helpful?
Accommodation's Reply
15 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very happy to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are happy that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing it. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha General Manager Grand Sahid Jaya
Vijay B.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
In general, good experience. Staff very understanding and cooperative.
1 people find it helpful
Accommodation's Reply
15 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very happy to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are happy that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing it. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha General Manager Grand Sahid Jaya
T***h
icon-origin-TRAVELOKA
8.9
/10
Reviewed 3 week(s) ago
everything is good but there are a few suggestions
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
10 Jul 2025
Thank you for choosing our hotel as your place to stay, and we greatly appreciate you taking the time to leave a review. We are delighted to hear that you were generally satisfied with your stay at Grand Sahid Jaya. We also want to convey that feedback from our guests is highly valued and is an important part of our efforts to continuously improve the quality of our services and facilities. If you have any suggestions or areas for improvement, we are very open to hearing them. We believe that through open communication with our guests, we can provide an even better experience in the future. We look forward to welcoming you back again in the future. Best regards, Venny Artha, General Manager, Grand Sahid Jaya.
Translated by Google Icon
See original
R***h
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
best location... you should stay on the weekend so you can join the car free day right infront of the hotel
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Dear Valued Guest, Thank you for your kind review and for highlighting our prime location—especially during the weekend Car Free Day right in front of the hotel. We're glad you enjoyed that unique Jakarta experience! In addition to Car Free Day every Sunday, we're pleased to inform you that we also offer a variety of weekend activities for children every Saturday and Sunday—perfect for families looking to spend quality time together. Furthermore, we provide complimentary bicycles that our in-house guests can borrow to explore the area and enjoy the vibrant surroundings more freely. We look forward to welcoming you back soon for another enjoyable and activity-filled weekend with us! Warm regards, Venny Artha. General Manager Grand Sahid Jaya
Pahrul
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I ordered 2 rooms worth 2 million... through Traveloka I couldn't get in because there was no connection with Traveloka... the hotel and Traveloka are irresponsible fraudsters
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
07 Jul 2025
Thank you for giving a review through this platform. However, after we verified and contacted the relevant party directly via WhatsApp, we can confirm that this review is not intended for Hotel Grand Sahid Jaya. We understand that an unpleasant experience in the reservation process can be very disappointing, but we want to emphasize that our system is well connected with Traveloka and other official platforms. We are also always committed to handling every reservation professionally and responsibly. If in the future you have the opportunity to stay with us, we will be happy to welcome and provide the best experience in accordance with the service standards of Hotel Grand Sahid Jaya. Warm regards, Venny Artha. General Manager
Translated by Google Icon
See original
T***r
icon-origin-TRAVELOKA
6.7
/10
Reviewed 8 week(s) ago
The location is very strategic in the center of Jakarta, but the hotel facilities are very lacking. The hotel corridors are damp and leak a lot and the ceilings are moldy. The rooms are sufficient, the toilets look new.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Jul 2025
Thank you for taking the time to review your stay at Hotel Grand Sahid Jaya. We are pleased to know that you appreciated our strategic location in the heart of Jakarta and the relatively new condition of the toilets. However, we would also like to apologize for the inconvenience you experienced regarding the condition of the corridors and some of the less than optimal facilities. As part of our commitment to continuously improve the quality of service and guest comfort, we are currently undergoing gradual renovations to our rooms. Several rooms have been completely renovated and now come with a more modern and comfortable appearance and facilities. We would be happy to recommend you to try our new rooms on your next visit. We are confident that you will have a much more enjoyable stay. Thank you for your valuable feedback, and we look forward to welcoming you back soon. Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
Anggraeni E. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
I stayed for my child's graduation. Friendly service, only 1 thing is the lack of time to bring my elderly mother. The walk is quite far and when waiting for the elevator there are no benches near the elevator. Hopefully my input is useful
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
O***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
Very good, thank you, hope to come back.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
ary y. s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Thank you 101 Urban. I booked a superior room, but Miss Jasmine helped us to upgrade to an executive room. Thanks Miss 😘
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
M***e
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The hotel staff is very friendly and the location of the hotel is very supportive.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
K***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The place is comfortable, the food is delicious, clean, the swimming pool is also big, it is recommended for families.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
R***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Awesome, very good service. And close to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
D***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
staycation here for Eid al-Fitr 1446 H. comfortable atmosphere, everything is clean and well maintained including a quiet and comfortable bedroom. although the hotel is old, the room and bathroom furniture are new and modern. delicious and varied breakfast. only for the main menu and chicken porridge, the amount is limited. once it runs out, no more will be added. overall everything is okay and recommended for a family staycation 👍
Read More
Translated by Google Icon
See original
+2
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very pleased to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are glad that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing them. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha. General Manager.
Translated by Google Icon
See original
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
pleasant staff, nice room, city view, the bed is wide, good breakfast
1 people find it helpful
Accommodation's Reply
08 Jul 2025
Thank you for your positive review of Grand Sahid Jaya. We are very happy to hear that you were satisfied with the service we provided during your stay at our hotel. At Grand Sahid Jaya, we always strive to provide a comfortable and satisfying experience for every guest. Your satisfaction is our top priority, and we are proud to know that our team has provided service that meets your expectations. We believe that good service can leave a lasting impression, and we are happy that this is reflected in your review. If you have any further suggestions or input that can help us to continue to improve the quality of service, we are very open to hearing it. We look forward to welcoming you back to Grand Sahid Jaya in the near future, and providing an even more special experience in the future. Thank you again for your time and attention. We look forward to your next visit! Warm regards, Venny Artha General Manager Grand Sahid Jaya
Number of reviews per page
20
40