m***l

8.5

/10

Reviewed 1 day(s) ago

Cool, spacious, clean, there are compliments

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rachmad i.

Leisure

8.6

/10

Reviewed 3 day(s) ago

strategically located at the heartbeat of bandung, it makes you easy to explore bandung city centre. room is also spacious and clean. swimming pool is somewhat disappointing, me and family stayed for two nights and the pool is always heavily used for swimming course (which hinders privacy of hotel's guess). Room is not soundproof which makes outside streetnoise disrupt sleeping quality.

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S***y

9.1

/10

Reviewed 1 week(s) ago

Received welcome drinks while waiting for check in time, surprisingly we are upgraded to new deluxe room.. alhamdulillah Pros: Large room with comfy bed Large bath room Clean room Additional sofa Free fettuchesee Warm shower runs quickly Warm staffs Cons: No jet spray, for those who concern for hygiene and water consume will definitely concern about this jet spray

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A***i

Business

5.0

/10

Reviewed 2 week(s) ago

amazing experience, the spa tube does not work, water kettle needs to be requested, no complimentary bottle water, noisy AC is your best friend at night, confusing west wing and east wing without direction, breakfast area is the best, egg station had a long queue, you can get tissue/napkin if lucky, overflow seating in front of the lift blocking people entering and out of the lift, as well as traffic in and out to the east wing building, the best feature is upstairs overflow seating which is the most safest location where you or your child could have a handful of plates while walking up and down without worry...

1 people find it helpful

Accommodation's Reply

16 Dec 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your comments and sincerely apologize for the inconveniences you experienced during your stay. Your feedback has been shared with the relevant departments for evaluation and improvement. We value your input and hope to have the opportunity to welcome you back to @theluxtonbandung with a better experience in the future. Warm regards, Management of The Luxton Bandung

D***i

Leisure

9.4

/10

Reviewed 2 week(s) ago

The staff was very friendly and accommodating

1 people find it helpful

Verified Traveler

Staycation

10.0

/10

Reviewed 3 week(s) ago

Weekend for couples, November 21-23, 2025 Quite impressive, fast check-in/out without deposit, even a free room upgrade. THANK YOU Luxton crew...wifi, facilities, cleanliness, location, friendliness, and food taste are all approved! The only thing missing is the TV channel is only Indonesian, even though it's a 4-star hotel, right? 🤭🤭God bless Luxton

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Thank you very much for sharing your valuable experience with us. We are very glad that you were satisfied with our fast check-in/check-out, comfortable and cozy room, clean and tidy bathroom, convenient location, friendly and helpful staff and delicious food. We appreciate your valuable feedback on the TV program selection. We will forward your feedback to the relevant department to improve our services. Thank you very much for sharing your feedback. We look forward to welcoming you back to @theluxtonbandung. Best regards, The Luxton Bandung Management Team

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Verified Traveler

9.1

/10

Reviewed 3 week(s) ago

An ideal choice for those seeking comfort, easy access, and a satisfying culinary experience!

1 people find it helpful

Accommodation's Reply

08 Dec 2025

Dear Sir/Madam, Thank you for sharing your review. We are delighted to hear that the comfort, convenient access, and culinary offerings at our hotel left a positive impression on you. Your feedback motivates us to continue maintaining the quality of our services and facilities. We look forward to welcoming you back to @theluxtonbandung on your next visit. Warm regards, Management of The Luxton Bandung

R***o

10.0

/10

Reviewed 3 week(s) ago

It's absolutely awesome!! Great service, all the food is delicious, the rooms are clean and spacious. We'll stop by again next time!! 🥳 Thanks for the service

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Thank you very much for your positive feedback. We are very glad that you are satisfied with our hotel service, food quality and room comfort. Your valuable feedback will be a great encouragement for us to improve our services further. We look forward to welcoming you back to @theluxtonbandung. Luxton Bandung Hotel Management Team

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J***n

Business

9.0

/10

Reviewed 3 week(s) ago

The restaurant staff were unprepared and chatted more often. The egg corner was out of stock and old.

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Accommodation's Reply

08 Dec 2025

Dear Valued Guest, Thank you very much for taking the time to write us a review regarding your breakfast experience at our hotel. We apologize for the inconvenience caused, particularly regarding the poor service quality of our restaurant staff and the limited egg menu, which reflects the poor quality of service we always strive to provide to our hotels. We have passed your valuable feedback to the relevant department and will evaluate and make improvements immediately to provide you with an even more consistent and satisfying breakfast experience. Thank you very much for sharing your valuable feedback, we will continue to work hard to provide you with an even more satisfying experience at @theluxtonbandung. Your continued support, The Luxton Bandung Management Team

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Verified Traveler

Leisure

9.7

/10

Reviewed 4 week(s) ago

The staff was very friendly and accommodating, and the view is good. It's also conveniently located in the city center, allowing you to access any destination you want easily.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

r***o

Transit

10.0

/10

Reviewed 4 week(s) ago

Almost perfect! Great value for the price. A large and varied breakfast menu. Clean and comfortable.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

h***a

Leisure

8.5

/10

Reviewed 5 week(s) ago

The check-in and check-out process is fast.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

Hadi

Transit

9.4

/10

Reviewed 5 week(s) ago

Strategically located in the Dago area, it features a lounge, pool, and gym. The parking space is limited, requiring cars to be moved around, but finding a hotel with ample parking is already difficult in Bandung.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for sharing your feedback with us. We appreciate your comment regarding the parking area, and we will evaluate this further to enhance guest convenience in the future. We look forward to welcoming you again soon. Warm regards, The Luxton Bandung Hotel

Y***a

Leisure

9.7

/10

Reviewed 5 week(s) ago

The location is strategic, close to the city center, close to factory outlets, spacious and clean bedrooms, soundproofing, clean bathrooms, towels are changed frequently, the staff is friendly, and the housekeeping is also friendly. If I go back to Bandung, I will definitely stay here again.

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1 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

NL

Nur L.

8.5

/10

Reviewed 6 week(s) ago

Thank God, so far it's very comfortable and close to everywhere.. But maybe because it's a weekday, the parking is a bit across from the hotel.

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1 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

Firzawati

9.4

/10

Reviewed 6 week(s) ago

The hotel is nice and clean, the rooms are spacious... the food is also delicious... the only thing lacking is that the swimming pool is small... and it's quite crowded during holidays.

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for your kind feedback. We are pleased to know that you were satisfied with the friendliness and helpfulness of our staff, the food variety, and the comfort of your room. We appreciate your note regarding the pool size, and we will take this into consideration as we continue to improve our facilities. We look forward to welcoming you back on your next visit. Warm regards, The Luxton Bandung Hotel

a***m

Staycation

9.4

/10

Reviewed 7 week(s) ago

Comfortable hotel, complete facilities, and strategic location, many places to eat or cafes near the hotel, fast check-in/out process less than 5 minutes, orders according to request and the staff are also friendly, the food is also delicious, recommended for hotels when on holiday in Bandung, a few notes the rooms are not soundproof enough and the parking is not spacious enough, overall a good hotel👍🏻

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Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

hp

heru p.

Business

9.7

/10

Reviewed 7 week(s) ago

Room, breakfast, good location Just the sound of a 2-stroke motorcycle with a loud exhaust, it's really annoying in the dark.

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1 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

E***d

8.5

/10

Reviewed 8 week(s) ago

Really enjoyed the moment of attending our child's graduation ceremony from October 22-26, 2025 at the Luxton Hotel, the location is very close to the campus and culinary and fashion.

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1 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

Verified Traveler

Business

10.0

/10

Reviewed 9 week(s) ago

Free room upgrade, clean, free drinking water

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2 people find it helpful

Accommodation's Reply

28 Nov 2025

Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to know that you appreciated our strategic location, spacious room, and the friendliness of our staff. We look forward to the pleasure of welcoming you again on your next visit to Bandung. Warm regards, The Luxton Bandung Hotel

The Luxton Bandung

Overall Ratings & Reviews The Luxton Bandung

8.7

8.6

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