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Promenade Service Apartment

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Overall Ratings & Reviews Promenade Service Apartment

Traveloka (1,986)

Other sources (449)

8.1

Very Good

From 1,986 reviews

Provided by travellers on

Cleanliness

7.9

Room Comfort

7.9

Meal

7.6

Location

8.3

Service and Facilites

8.0

People often mention about Promenade Service Apartment

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Distance to City Center (28)

Staff Friendliness (27)

Room Space (27)

Bedroom (26)

Bathroom (20)

Family Friendly (19)

Accessibility (18)

Wifi (17)

Surroundings (15)

Check-in/out Time (15)

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Traveller Reviews Promenade Service Apartment

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Customer reviews

Verified Traveler

Medical

9.1

/10

Reviewed 3 day(s) ago

The best and highly recommended to others… The location is the best…

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Accommodation's Reply

07 May 2026

Thank you for your wonderful review and recommendation. Hope to welcome you again soon

mohamad m.

Business

9.1

/10

Reviewed 4 week(s) ago

The hotel staff is very friendly, close to places to eat and the prices are affordable.

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Accommodation's Reply

14 Apr 2026

Thank you for your lovely compliment. We are glad you enjoyed the location and our friendly staff. Hope to welcome you again soon.

Verified Traveler

Medical

10.0

/10

Reviewed 14 week(s) ago

The staff was very friendly and helpful ☺️

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Accommodation's Reply

07 Feb 2026

Thank you for your compliment, and we are glad that you enjoyed our hospitality.

Verified Traveler

9.4

/10

Reviewed 15 week(s) ago

Everything is good, but the surroundings are a bit noisy and it would be fantastic if there was a microwave.

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Accommodation's Reply

28 Jan 2026

We are glad to hear that you enjoyed your stay. We regret to learn that the surroundings felt noisy during your visit. As for the microwave, it is available upon request. We appreciate your feedback and hope to welcome you again in the future.

NORSUHARNI H.

8.5

/10

Reviewed 15 week(s) ago

Strategic and worth staying.

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1 people find it helpful

Accommodation's Reply

24 Jan 2026

We appreciate your feedback and are glad that our location worked well for you.

S***h

Staycation

9.4

/10

Reviewed 18 week(s) ago

Everything is ok, spacious room, Wi-Fi is ok, can connect close to the city. Next time I will stay here again... Thank you.

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Accommodation's Reply

07 Jan 2026

Thank you! We’re happy that everything was okay and hope to see you again soon

Verified Traveler

Transit

10.0

/10

Reviewed 20 week(s) ago

The staff was friendly & big space

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Accommodation's Reply

23 Dec 2025

Thank you for leaving us a positive review about your recent stay and we hope to welcome you again soon.

T***a

Staycation

10.0

/10

Reviewed 21 week(s) ago

Very easy check-in process, cheap parking if you are staying. Clean room, comfortable, very spacious. We had a really great stay in the apartment, will definitely come again 😀

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Accommodation's Reply

30 Dec 2025

Thank you for the positive testimonial. We’re glad you enjoyed the spacious room and found it comfortable, which made your stay more enjoyable

furaiza a. a.

Leisure

10.0

/10

Reviewed 22 week(s) ago

Very comfortable room with a very reasonable price. I want to have satay here again when I go to KK

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Accommodation's Reply

17 Dec 2025

We are glad that you had a comfortable stay and we look forward to welcoming you back soon

Ummu N.

8.5

/10

Reviewed 29 week(s) ago

It's a bit difficult to check out if you bring your own vehicle, because you have to pay a parking ticket in block 3 at the reception counter, maybe if you get a room in block 3 it might be ok to have to walk a long way, but from blocks 4 and 5 it's a bit difficult, because you have to commute to the basement parking area again

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Accommodation's Reply

21 Oct 2025

Thank you for choosing to stay with us. We hope to serve you even better on your next visit

Verified Traveler

Business

8.2

/10

Reviewed 29 week(s) ago

The room felt like home. Clean and spacious

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Accommodation's Reply

18 Oct 2025

We appreciate for your sharing of your stay experience with us and are glad to hear that you are happy with your recent stay with us.

Dayang A.

Staycation

9.7

/10

Reviewed 30 week(s) ago

nice staff...clean place...nice to find breakfast

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Accommodation's Reply

18 Oct 2025

Thank you for taking the time to share your kind words about our staff

haziman j.

8.5

/10

Reviewed 33 week(s) ago

Good location & easy food & middle of town areas

1 people find it helpful

Accommodation's Reply

23 Sep 2025

Thank you for the positive feedback. We look forward to welcoming you back in the future.

s***n

Staycation

10.0

/10

Reviewed 36 week(s) ago

Friendly staff service, strategic hotel area, spacious, clean and tidy hotel...will stay there again next time..

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Accommodation's Reply

03 Sep 2025

Thank you for the wonderful testimonial about your recent stay with us.

N***h

9.7

/10

Reviewed 36 week(s) ago

Affordable price and comfort for your stay. I will stay here next time hihi

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Accommodation's Reply

02 Sep 2025

Thank you for the wonderful testimonial. Looking forward to hosting you again

N***L

Leisure

8.2

/10

Reviewed 36 week(s) ago

The staff is very friendly and the place is close. The room is very satisfying. Awesome!

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Accommodation's Reply

29 Aug 2025

Thank you for your kind feedback. We are glad to know you were satisfied with your stay

Guest

Leisure

8.8

/10

Reviewed 41 week(s) ago

The staff is very friendly to customers. The booths are very large and clean.

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Accommodation's Reply

29 Jul 2025

Thank you for your kind words. We are truly delighted to hear that you had a wonderful stay and that our team made you feel welcomed and comfortable.

Y***i

Business

10.0

/10

Reviewed 45 week(s) ago

Good place... Easy to go everywhere... Staff can consider our time

1 people find it helpful

Accommodation's Reply

30 Jun 2025

Thank you for your positive feedback. We strive to provide the best value and experience for our guests throughout their stay with us.

kressensiana

Leisure

8.5

/10

Reviewed 47 week(s) ago

The room is very spacious, the price is cheap, the staff is friendly, every time I go to KK I always stay here, access to everywhere is very close, this is the third time I have stayed here.

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Accommodation's Reply

19 Jun 2025

We appreciate your continued support all this while. It’s always our pleasure to welcome you and we look forward to hosting you again during your future visits to Kota Kinabalu.

Ismarlina B. K.

9.4

/10

Reviewed 47 week(s) ago

very satisfied. interesting atmosphere.

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