8.5
Very Good
From 6,437 reviews
Provided by travellers on
Cleanliness

8.7

Room Comfort

8.5

Meal

8.3

Location

8.9

Service and Facilites

8.5

People often mention about The ONE Legian
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Staff Friendliness (80)
Surroundings (77)
Distance to City Center (76)
Bedroom (76)
Accessibility (74)
Bathroom (74)
Ambiance (71)
Taste (67)
Room Space (65)
Hotel Area (63)
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Traveller Reviews The ONE Legian

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Customer reviews
L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 hour(s) ago
Very friendly hotel staff 😍
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G***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 day(s) ago
My two-night stay at THE ONE Legian was enjoyable. The hotel staff and service were friendly and helpful. The breakfast was varied and delicious. The bathroom should have a jet shower and a sliding door to prevent water from wetting the surrounding floor.
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Morning Spirit Dear Valued Guest, Thank you so much for sharing your experience at The One Legian! We're delighted to hear that our staff and service made you feel comfortable, and that the breakfast was varied and delicious. We also appreciate your feedback on the bathroom—we'll consider the use of a jet shower and the replacement of curtains with sliding doors to improve guest comfort. We hope you'll be able to stay again next time and have an even more enjoyable experience! Stay Young, The One Legian
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E***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Highly recommended. They have proper parking space, allow late checkout, good service, helpful receptionist, and are surrounded by lots of interesting stuff.
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Accommodation's Reply
22 Aug 2025
Morning Spirit Valued Guest, Thank you so much for the highly recommended shoutout! We’re super glad you enjoyed the service, the team at reception, and the little extras like parking space and late checkout. Plus, it’s awesome to know you had fun exploring the lively area around us too! Stay Young, The ONE Legian
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Aline L.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
Check-in time is 2 PM, if possible, like other hotels. The One Legian is the best for cleanliness, friendliness, and comfort. We were very satisfied staying here, and we will definitely return. Breakfast is really good, TOP!
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1 people find it helpful
Accommodation's Reply
22 Aug 2025
Morning Spirit Aline, Thank you so much for your wonderful feedback! We’re super happy to hear you enjoyed the cleanliness, friendliness, comfort, and of course, our breakfast — that makes our day! We do note your input regarding the check-in time, and truly appreciate you sharing it with us. Feedback like this helps us to keep improving. So glad you had a satisfying stay with us, and we can’t wait to welcome you back again soon for another great time. Stay Young, The ONE Legian
Adriani
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Cleaning hotel, and all the staff are there to help.
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Accommodation's Reply
22 Aug 2025
Morning Spirit Adriani, Thank you so much for your kind words. We’re glad you enjoyed the cleanliness of our hotel and the support from our team. We’ll make sure to share your feedback with everyone — they’ll be so happy to know their efforts made your stay enjoyable. Can’t wait to welcome you back soon! Stay Young, The ONE Legian
Melanie
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Friendly and nice hotel staff
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3 people find it helpful
Accommodation's Reply
11 Aug 2025
Dear Melanie, Thank you very much for your positive review. We are delighted and grateful to know that you experienced the hospitality and kindness of our staff during your stay. Providing heartfelt service and creating a warm atmosphere for every guest has always been our main commitment, and this kind of appreciation truly motivates the entire team to continue giving their best. We look forward to welcoming you back to The One Legian and providing an even more memorable stay on your next visit to Bali. Stay Young, The One Legian
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G***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the hotel environment is strategic for visitors.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Morning Spirit G*a, Thank you so much for taking the time to share this positive review. We are delighted to hear that you were satisfied with the friendliness of our staff and enjoyed the hotel's convenient location. Guest comfort and satisfaction are always our top priority, and feedback like this encourages the entire team to continue providing the best service. We look forward to welcoming you back to The One Legian in the future! Stay Young, The One Legian
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Risca d.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The hotel's location is very strategic... the breakfast is also delicious and varied
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1 people find it helpful
Accommodation's Reply
31 Jul 2025
Dear Risca, Thank you so much for taking the time to share this positive review. We are delighted to hear that you enjoyed our hotel's convenient location and delicious and varied breakfast offerings. Guest comfort and satisfaction are always our top priority, and comments like this are truly encouraging to our entire team. We look forward to welcoming you back on your next visit to Bali! Stay Young, The One Legian
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m***e
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's great for those who enjoy walking, as it's close to the shopping area. So, it doesn't feel like a long walk.
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1 people find it helpful
Accommodation's Reply
07 Aug 2025
Morning Spirit m*e, Thank you so much for sharing this positive review. We are pleased to know that The One Legian's strategic location provided you with convenience, especially for walking while enjoying the surrounding shopping area. Feedback like this motivates us to continue maintaining quality and comfort for our guests. We look forward to welcoming you back on your next visit to Bali! Stay Young, The One Legian
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant stay at the One Legian Hotel, the atmosphere was beautiful and the staff were friendly.
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Accommodation's Reply
07 Aug 2025
Morning Spirit R*o, Thank you so much for sharing this positive review. We are delighted to hear that you enjoyed your stay at The One Legian, appreciated the beautiful ambiance, and experienced the hospitality of our team. Guest satisfaction and comfort are always our top priority, and feedback like this encourages the entire team to continue providing the best service. We look forward to welcoming you back on your next visit to Bali! Stay Young, The One Legian
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R***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasant stay at the One Legian Hotel, the food was delicious and the staff were friendly.
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Accommodation's Reply
07 Aug 2025
Morning Spirit R*o, Thank you so much for taking the time to share this positive review. We are delighted to hear that you enjoyed your stay at The One Legian, loved our food, and experienced the hospitality of our team. Guest satisfaction and comfort are always our top priority, and comments like this are a huge motivation for the entire team to continue providing the best service. We look forward to welcoming you back on your next visit to Bali! Stay Young, The One Legian
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Diana C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 4 week(s) ago
definitely worth every penny but maybe they should improve the breakfast though😁 other than that. perfectttt
1 people find it helpful
Accommodation's Reply
30 Jul 2025
Morning Spirit Diana, Thank you so much for taking the time to share your experience with us. We're truly glad to hear that your stay felt perfect and worth every penny — that's exactly what we aim for. We appreciate your honest feedback about the breakfast. It’s something we’re currently reviewing to ensure it matches the rest of the guest experience. Your input really helps us grow. Looking forward to welcoming you back soon at The ONE Legian. Stay Young, The ONE Legian
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Nova E. B.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Great affordable hotel with delicious breakfast and great location
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Accommodation's Reply
30 Jul 2025
Morning Spirit Nova, Thank you for your lovely words. We’re thrilled to know you enjoyed the delicious breakfast, our unbeatable location, and found great value during your stay. It means the world to us to hear that we hit the mark for you. Can’t wait to have you back at The ONE Legian for more memorable moments in Bali! Stay Young, The ONE Legian
nurkasanah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Very clean.. We stayed here for 4 days and 3 nights, every time we returned to the hotel it was always clean again. Towels were changed every day, the room was cleaned and tidied up every day. The bathroom water was really good, strong and the hot water was very smooth. Next time I go to Bali again and am in the Kuta area, I will definitely stay here again. The price is very affordable… I was surprised beyond expectations🥹 I thought that a very economical price would only get a standard room, but it turned out to be more than I thought…. The area around the hotel is also almost 24 hours a day, there is never a quiet. If you don't order breakfast at the hotel in the morning, you can buy nasi jinggo (halal food) breakfast, there are many near this hotel… the price is very pocket-friendly..
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4 people find it helpful
Accommodation's Reply
23 Jul 2025
Morning Spirit Nurkasanah, Wow, thank you so much for sharing your super enjoyable experience during your stay at The One Legian! We are so happy to know that the comfort of the room, cleanliness, and hot water facilities can leave a good impression on you and your group. Our Housekeeping Team will definitely be very happy to hear this appreciation 🙏. Thank you also for providing insight into the atmosphere around the hotel and local cuisine. Hopefully we can see you again on your next visit if you have a holiday in Bali, especially the Kuta area. We look forward to your return! Stay Young, The One Legian
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Andi F. J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The room is poorly lit, but otherwise it's okay.
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Accommodation's Reply
23 Jul 2025
Good Morning Andi, Hi! Thank you for taking the time to share your review and impressions of your stay at The One Legian 😊. We're happy to hear that the overall experience was good. However, we apologize if the lighting in the room felt uncomfortable. We will immediately forward this feedback to the relevant team for future improvements. We hope that on your next visit we can provide an even better experience. See you again next time! Stay Young, The One Legian
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Bima K.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Strategic location, best service
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1 people find it helpful
Accommodation's Reply
21 Jul 2025
Good Morning, Bima, Thank you for sharing your experience with us at The One Legian. We are delighted to know that you were satisfied with our strategic location and the excellent service from our team. Positive reviews like this encourage us to continue providing warm and quality service to all our guests. We look forward to welcoming you back again for another enjoyable stay. Stay Young, The One Legian
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E***O
icon-origin-TRAVELOKA
6.7
/10
Reviewed 6 week(s) ago
Top for the hotel mascot, Mr. Mertha, wearing a cowboy hat and his most dapper clothes. A bidet/jet shower needs to be added, the AC controls need to be fixed, and the internet also needs to be reset.
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Accommodation's Reply
23 Jul 2025
Morning Spirit Dear Valued Guest, Thank you very much for your review and appreciation, especially to Mr. Mertha — he is indeed one of the figures we are proud of in the Food & Beverage team! We are very happy that his presence could make a pleasant impression during your stay. Regarding the jet shower, we inform you that in each of our rooms are equipped with a bidet/jet shower installed next to the toilet bowl. We apologize if it was not clearly visible at the time or there may be problems, we will make sure to check again with our team. Likewise regarding the AC and internet connection, we apologize for the inconvenience and we will forward it to the relevant team to be checked and improved to be more optimal in the future. Hopefully we can welcome you again with an even more pleasant experience next time! Stay Young, The one legian
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E***O
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 6 week(s) ago
The hotel was too crowded when my family and I stayed there. So the room extension moved two floors. In my opinion, this hotel is well located, but lacking in facilities such as no jet shower, I saw many Asian people to this hotel, but the lack of jet shower / bidet in my opinion is lacking in terms of facilities. for wifi can not be used even though there is. The speed is only 2mbps. In my opinion, it really needs a good internet network arrangement. The plus point is the restaurant downstairs is open until 11 pm. There is wine and also steak. Especially for the mascot, Mr. Mertha, who is dressed neatly and wearing a hat, is friendly, and makes me interested in entering the restaurant.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Morning Spirit E*O, Thank you for sharing your experience staying with your family at The One Legian. We greatly appreciate your time and attention in providing such a detailed and honest review. We apologize for any inconvenience you experienced, particularly regarding the crowded hotel atmosphere at the time, the process of moving rooms to a different floor, and the facilities that did not meet your expectations, such as the lack of a jet shower and less than optimal Wi-Fi connection. We understand how important comfort and complete facilities are, especially when traveling with family. We have forwarded your review to the relevant team for evaluation and improvement. We are also pleased to hear that you enjoyed our strategic location and the positive experience at The Deck Restaurant & Bar, especially with the presence of our mascot, Mr. Mertha. Warm feedback like this certainly means a lot to us and our team who always strive to provide the best service. We hope to welcome you and your family back for a better and more enjoyable experience in the future. Stay Young, The One Legian.
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Siti a.
icon-origin-TRAVELOKA
7.6
/10
Reviewed 6 week(s) ago
hotel staff are unfriendly and differentiate between tourists and local guests
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Accommodation's Reply
23 Jul 2025
Good morning, Siti. Thank you for your review. We apologize for the unpleasant experience you had during your stay at our hotel. We regret that our staff seemed to discriminate against guests based on their nationality, as all guests deserve the same level of service without exception. We will forward this feedback to the relevant team, particularly our frontline staff, for evaluation and improvement in our efforts to provide friendlier, more sincere, and more professional service in the future. We hope we will have the opportunity to welcome you again with an even better experience. Stay Young, The One Legian
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Enik R.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 6 week(s) ago
To get to the room is very far from the elevator
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Good morning, Enik, Thank you for sharing your experience during your stay with us. We apologize for the inconvenience caused by the distance of your room from the elevator. We understand that this can be quite tiring, especially after a long day of activities. This feedback is very important to us and will be used as a basis for further evaluation to improve guest comfort in the future. For your next visit, please feel free to convey your preference for a room closer to the elevator; our team will be happy to assist. We look forward to welcoming you back to The One Legian for a more enjoyable experience. Stay young, The One Legian.
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