Overall Ratings & Reviews Hotel Puri Ayu

Traveloka (989)
Other sources (11)
8.2
Very Good
From 989 reviews
Provided by travellers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.8

Location

8.6

Service and Facilites

8.1

People often mention about Hotel Puri Ayu
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Room Space (24)
Distance to City Center (23)
Bedroom (21)
Staff Friendliness (19)
Bathroom (17)
Ambiance (16)
Surroundings (14)
Accessibility (14)
Hotel Area (14)
Wifi (13)
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Traveller Reviews Hotel Puri Ayu

Number of reviews per page
20
40
Customer reviews
F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Please pay attention to the bathroom door which is loose and cannot be locked.
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Agusto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Nice place, comfort, quiet, and peaceful
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Agusto
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
It's a nice place if you come to holiday in Bali.
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L***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.5
/10
Reviewed 12 week(s) ago
The hot water is not enough, if you want to take a shower you have to wait a long time...to get hot and it's not at its maximum.
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Accommodation's Reply
05 Feb 2026
Thank you for your review. We apologize for the inconvenience and will follow up on this matter. We hope to see you again soon.
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Younanti N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The hotel staff is very friendly and the hotel atmosphere is very comfortable.
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Accommodation's Reply
12 Jan 2026
Thank you for your feedback. We sincerely hope to welcome you again next time, and this time perhaps for a longer stay.
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n***i
icon-origin-TRAVELOKA
7.9
/10
Reviewed 16 week(s) ago
hot AC, door handle loose, no bathtub cover, broken room phone
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Accommodation's Reply
12 Jan 2026
Thank you for your feedback and visit. We apologize for any inconvenience.
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S***r
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 21 week(s) ago
Everything's great. We forgot to mention to the hotel yesterday that the water heater in room 101 might need to be replaced. It just turned off when we ran out of water. We couldn't make coffee.
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Accommodation's Reply
12 Jan 2026
Thank you for your visit and feedback. I hope you always stay healthy and I look forward to seeing you again.
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B***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 28 week(s) ago
A fairly spacious, antique hotel. It's clean and has a swimming pool. Perhaps they could improve by providing hotel slippers, a toothbrush, and enough toothpaste (it's stated for two people, but everything provided should also be for two people).
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Thank you for your comments and visit. Thank you also for your feedback.
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c***y
icon-origin-TRAVELOKA
6.9
/10
Reviewed 31 week(s) ago
I booked the room at 11 a.m. and told them I would check in at 5 p.m. When I arrived at 5 p.m., the room I was given was still dirty and looked like someone had just moved in. As a result, I was made to wait 20 minutes.
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Accommodation's Reply
12 Jan 2026
Thank you for your comments and visit. Thank you for your feedback.
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R***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.5
/10
Reviewed 31 week(s) ago
pretty good and definitely cool..
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Accommodation's Reply
12 Jan 2026
Thank you for your positive feedback and your visit. We hope to welcome you again next time.
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M***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.4
/10
Reviewed 35 week(s) ago
The staff are not all friendly, the room is big, but unfortunately it feels old-fashioned and the AC is a bit noisy, the television is old-fashioned and the picture is unclear when watching it and often cuts out, the phone doesn't work, so contacting the receptionist has to go to the FO first, the wifi is not smooth, there is plenty of water, the bathroom is big, unfortunately the bathroom already feels old..and the room smells musty, entering the hotel and the elevator also smells musty...for me, just stay here once.
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Accommodation's Reply
12 Jan 2026
Thank you for your comments and visit. Thank you also for your feedback.
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Hendra C.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
The check-in process doesn't take long.
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Accommodation's Reply
12 Jan 2026
Thank you for your positive feedback and your visit. We hope to welcome you again next time.
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S***H
icon-origin-TRAVELOKA
8.5
/10
Reviewed 36 week(s) ago
In the city center, clean spacious rooms.
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Accommodation's Reply
12 Jan 2026
Thank you for your positive feedback and your visit. We hope to welcome you again next time.
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R***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.3
/10
Reviewed 41 week(s) ago
Overall, this hotel is okay, but it looks poorly maintained and the food is not very varied. Maybe you could make a variation of menu A today and change the menu to variation B tomorrow.
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1 people find it helpful
Accommodation's Reply
12 Jan 2026
Thank you for your comments and visit. Thank you also for your feedback.
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m***m
icon-origin-TRAVELOKA
9.4
/10
Reviewed 45 week(s) ago
Good service and spacious rooms.
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Accommodation's Reply
20 Jun 2025
Thank you for your Super review, may you always be healthy, have a long life and be happy with your family, until we meet again.
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sonny w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 45 week(s) ago
The location is in the city center, only the hotel facilities and interior need renovation and rejuvenation, the rest is okay.
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Accommodation's Reply
10 Jun 2025
Thank you Mr. Sonny for your great review, may you always be healthy and live long.
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Aero S. N.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 46 week(s) ago
A cheap but cheap hotel, for the price of 300k in Bali you can still get much better facilities for this price. My advice is to look for another hotel that is cheap and good, there are lots of them in Bali.
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1 people find it helpful
Accommodation's Reply
10 Jun 2025
Thank you for staying, we will always improve and wish you good health.
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Aero S. N.
icon-origin-TRAVELOKA
6.3
/10
Reviewed 46 week(s) ago
A cheap but cheap hotel, for the price of 300k in Bali you can still get much better facilities for this price. My advice is to look for another hotel that is cheap and good, there are lots of them in Bali.
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Accommodation's Reply
10 Jun 2025
Thank you for your review, we are always improving for optimal service. Healthy greetings
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G***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 47 week(s) ago
Good location, but room facilities need improvement.
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Accommodation's Reply
10 Jun 2025
Thank you very much for your review, we are always improving for excellent service, may you always be healthy
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I***m
icon-origin-TRAVELOKA
8.5
/10
Reviewed 47 week(s) ago
The staff was very friendly, and helped me well when I wanted to check in.
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Accommodation's Reply
10 Jun 2025
Thank you for your great review, may you always be healthy and live long.
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Number of reviews per page
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