Dear Nurul
Om Swastyastu,
Warmest Greetings from The Vie Villa.
First of all, thank you so much for having given us trust to offer you our hospitality during your recent stay with us.
We are so sorry to hear about your injury, and we wish you recovery soon. Also, we are sorry to hear that you were disappointed with the breakfast and the pool, and we will be sharing your review to the kitchen’s and pool maintenance staff as we strive to improve all of our guest’s stay experience .
Your constructive feedback tells us how much you care about our future success. Indeed, this is a hard lesson for our entire team to learn though.
Once again on behalf of the entire team of The Vie Villa team, we thank you again for your stay and your review. We do hope to see you back in the near future.
Warm Regards,
Edy
Villa Manager