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Overall Ratings & Reviews Amatara Agung Raka

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Traveloka (131)

Other sources (142)

8.1

Very Good

From 131 reviews

Provided by travellers on

Cleanliness

7.9

Room Comfort

8.2

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Amatara Agung Raka

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Distance to City Center (6)

Surroundings (6)

Staff Friendliness (6)

Ambiance (6)

Bathroom (6)

Accessibility (5)

Hotel Area (4)

Taste (4)

Family Friendly (3)

Room Space (3)

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Traveller Reviews Amatara Agung Raka

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Customer reviews

A***i

6.5

/10

Reviewed 23 week(s) ago

The downside was the water. First it was small, then the water turned black. Hopefully the hotel management would maintenance for its hygiene of their water. Else, it was a nice hotel. Great location and beautiful garden.

3 people find it helpful

Adi p.

Leisure

10.0

/10

Reviewed 27 week(s) ago

Positive side: You wouldn’t expect the huge garden awaiting after the lobby. I was amazed with its view! And stunning swimming pool. Downside: It is still doable, but would be nice if the shower could run more, as it is a bit slow for shower! Else! It is amazing to stay here! Would completely recommend to stay for you who love silence, beautiful pool and huge garden.

2 people find it helpful

Wiwiek K.

Leisure

8.3

/10

Reviewed 27 week(s) ago

When we arrived it looked small, the way to the room was quite far but it was exciting, passing through rice fields and other surrounding views were beautiful.

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1 people find it helpful

Accommodation's Reply

27 Jan 2025

Dear. Mrs. Wiwik to. Warm greetings from Amatara Agung Raka. Thank you for choosing us as your vacation spot in Ubud, and sharing your experience with us. We will be waiting for your next vacation in Ubud, especially at Amatara Agung Raka. Best regards, Yoga. Reservation.

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V***a

Leisure

9.7

/10

Reviewed 30 week(s) ago

The hotel is strategic, easy to get around Ubud. The breakfast food is delicious, the only problem is the water heater didn't work for a while but it was quickly handled by the hotel 👍 overall it's fun and recommended for those who want to vacation in Ubud 😃👍

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4 people find it helpful

Fierda H.

Leisure

8.5

/10

Reviewed 30 week(s) ago

Strategic location, swimming pool view is nice, but reception staff are not very friendly

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2 people find it helpful

V***k

Leisure

10.0

/10

Reviewed 32 week(s) ago

Beautiful stay and very peaceful place

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w***u

Leisure

8.8

/10

Reviewed 36 week(s) ago

Value for money, some things need to be checked for maintenance such as creaking doors, garden lights off, for restaurants during breakfast check regularly the availability of food. So far it's really good to stay here.

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2 people find it helpful

Fitriyati

10.0

/10

Reviewed 37 week(s) ago

Hopefully there will be good fortune for you here again

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1 people find it helpful

Riyan M.

10.0

/10

Reviewed 38 week(s) ago

It is simple, but basically its all there what you need, wine opener, boogie car, amenities.

3 people find it helpful

D***a

Leisure

10.0

/10

Reviewed 54 week(s) ago

Definitely will be back again to this hotel.

4 people find it helpful

Irma K.

6.8

/10

Reviewed 56 week(s) ago

A hotel with a Balinese feel with views of rice fields and gardens, a pleasant view. The rooms need to be renovated, they look old and lack maintenance. The food tastes quite good but lacks variety. The receptionist and restaurant staff were very friendly and helpful, but I really regretted the front security guard who was not responsive to the cars of hotel guests who were crossing, instead of being helped he was playing on his cellphone. Only 1 buggie car so you have to be very patient. Hopefully it can be repaired soon and be more successful. Thanks.

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5 people find it helpful

Sigit P.

Leisure

8.8

/10

Reviewed 58 week(s) ago

Close to high school, clean monkey forest, close to everywhere, it's hard to grab orders.

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5 people find it helpful

Filippo C.

10.0

/10

Reviewed 59 week(s) ago

The view of the rice fields is nice and the hotel staff is very kind and friendly, the best

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4 people find it helpful

Nugroho A.

9.1

/10

Reviewed 66 week(s) ago

Akomodasi ini cocok untuk bulan madu atau liburan keluarga. Ada sawah di tengah resort bagus untuk spot foto. Honeymoon villa-nya luas dengan dengan kolam renang privat. Hanya saja perlu beberapa renovasi kecil seperti kamar mandi dan AC supaya terlihat lebih bersih dan terawat. Lokasi tempat dekat dengan pusat wisata Ubud sehingga dekat dengan tempat kuliner dan minimarket tetapi jalan raya di depan resort sering macet. Pelayanan dan staff resort sangat ramah. Rasa makanan breakfast cukup enak tetapi jumlah variasi menunya perlu ditingkatkan.

2 people find it helpful

N***9

5.0

/10

Reviewed 67 week(s) ago

Gosh, I want to go up using the stairs, there is no elevator. It's quite a big homework, it's quite far if you want to walk to the front you have to use a public transportation car, so it's a homework if you want to go back and forth and gojek food, the service of the dining place is quite disappointing, no explanation is given and halal and non-halal food is separated. So my child ate smoked pork. I also thought about this if the food is not separated, how can the cutlery be washed. But for non-Muslims I think it's okay, it's fine in terms of food.

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6 people find it helpful

S***r

Leisure

7.7

/10

Reviewed 72 week(s) ago

Everything was great, except water condition. Your staff tried their best to fix, but nothing happens. Hope you can invest better filter water.

1 people find it helpful

DAVID P.

5.3

/10

Reviewed 83 week(s) ago

Hotel * siaran televisi tidak ada, kamar mandi closednya bocor bau sepitank capek komplain berkali-kali dijanjiin aja😭service tidak bagus, jorok ada laba-laba besar di kamar.

8 people find it helpful

Accommodation's Reply

22 Jan 2024

Dear David, We are very sorry to hear about your less than satisfactory experience while staying at our hotel. Thank you for sharing your feedback, and we apologize for any inconvenience you experienced. We are very sorry that the television broadcast was not working, the bathroom had a leak with an unpleasant septic tank smell. We acknowledge that your complaint efforts are not satisfactory, and this is not a representation of the service standards we strive to achieve. We immediately took steps to correct the technical and hygiene issues you raised. A thorough evaluation will be conducted to ensure appropriate repairs. About the presence of a large spider in your room, we are very sorry and apologize. Corrective action and increased cleanliness will be our top priority. We would like to provide assurance that your feedback is valuable to us, and corrective steps will be taken so that experiences like this are not repeated in the future. Once again, we apologize for the inconvenience and thank you for your patience. Sincerely, Amatara Agung Raka.

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WEI M.

6.2

/10

Reviewed 84 week(s) ago

Not clean, aircorn very noisy, no hot water, and renewed one day (same price) no breakfast (just no idea why app not informed), quite bad experience actually.

7 people find it helpful

Accommodation's Reply

22 Jan 2024

Dear Wei Ming, Thank you for sharing your recent experience, and we sincerely apologize for the challenges you faced during your stay. Your feedback is invaluable, and we want to address the issues you've highlighted. We regret any inconvenience caused by the cleanliness concerns, noisy air conditioning, and the lack of hot water. These are not reflective of the high standards we strive to maintain, and we assure you that we are actively working to rectify these issues. Regarding the renewal process and the absence of breakfast, we apologize for any miscommunication. We understand the importance of clear and accurate information, and we are reviewing our processes to prevent such oversights in the future. We genuinely value your feedback, and we hope to have the chance to improve your perception of our hotel in the future. Best regards, Amatara Agung Raka

Yovita

8.5

/10

Reviewed 87 week(s) ago

First time coming, because reading reviews made me scared. In your mind, is it true or not? Finally stayed overnight. The location from the lobby to the room is 5 minutes, not too far. There is a vehicle available for transfer to the hotel. The location is okay. Service okay. Good staff. The food isn't bad, it's ok. Rooms are decent. Good for calm and honeymood.😮‍💨.

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