Lombok Plaza Hotel & Convention

Explore Lombok Plaza Hotel & Convention
8.5
Very Good
From 4,786 reviews
Provided by travellers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.7

Service and Facilites

8.5

People often mention about Lombok Plaza Hotel & Convention
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Distance to City Center (73)
Staff Friendliness (69)
Ambiance (67)
Bedroom (66)
Room Space (57)
Accessibility (56)
Bathroom (56)
Family Friendly (52)
Hotel Area (52)
Check-in/out Time (46)
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Traveller Reviews Lombok Plaza Hotel & Convention

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Customer reviews
Eilia R. M.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
samgat worth it utk staycation
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RETNA W.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
The hotel staff was very friendly. It was a pleasure staying at this hotel.
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Accommodation's Reply
16 Feb 2026
Dear Ms. Ratana, From Lombok Plaza Hotel, we respectfully submit this review. Thank you very much, and we sincerely hope to welcome you again. Sincerely, Rofi, General Manager
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
A hotel that is always the choice when going to Lombok, comfortable, clean, and easy to access.
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1 people find it helpful
Accommodation's Reply
16 Feb 2026
Dear Valued Guest, Lombok Plaza Hotel extends its highest regards. Thank you for your review, and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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l***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Because I was tired, I entered the hotel at 11 PM so I didn't take any photos, but this hotel was very impressive, clean, tidy, and comfortable.
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Verified Traveler
icon-Staycation
Staycation
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9.4
/10
Reviewed 4 week(s) ago
Quite satisfied for a location in the city center
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C***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The hotel staff was nice, the rooms were clean, and the breakfast was delicious.
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Muhammad H. W.
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 4 week(s) ago
Clean rooms, soft beds. Centrally located, close to entertainment and culinary spots. The best place to eat is Ayam Taliwang Pak Udin, located next to the hotel, or walk straight ahead and stop by Mirasa for snacks. The swimming pool is also comfortable. Best hotel in Mataram.
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Verified Traveler
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Business
icon-origin-TRAVELOKA
7.2
/10
Reviewed 5 week(s) ago
The hotel facilities are quite good, but the variety of food (breakfast) is lacking, I stayed for 4 days and the menu was the same. The room door had no lock that could not be easily opened from inside the room, I brought a small child even though it was locked but once the handle was opened it was immediately opened, so I was worried that my child would get out easily. On the fourth day, breakfast was moved to the swimming pool area where my child wanted to swim but was not allowed on the grounds that breakfast was being served and could be used at 10:30 which was close to check out time, and this was not announced when we checked in.
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F***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
An older hotel, but still nice. It's worth the price. It's located in the city center, perfect for those who want to be in the city center, not in Senggigi.
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Accommodation's Reply
12 Jan 2026
Dear Ladies and Gentlemen, Warm greetings from Lombok Plaza Hotel. Thank you for your review and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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A***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Friendly staff, fast check-in, delicious food, and good and secure parking.
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Accommodation's Reply
12 Jan 2026
Dear Valued Guest, Lombok Plaza Hotel extends its highest regards. Thank you for your review, and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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Ni komang a. s. S. l.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff is very friendly and helpful. The rooms are clean and comfortable. We will definitely be back.
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Accommodation's Reply
14 Jan 2026
Dear Mr. Nikomang, With our best regards from Lombok Plaza Hotel, Thank you very much for your review, and we sincerely hope to welcome you again in the future. Sincerely, Rofi, General Manager
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M***M
icon-origin-TRAVELOKA
9.0
/10
Reviewed 7 week(s) ago
Complete facilities with large and comfortable rooms.
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Accommodation's Reply
05 Jan 2026
Dear Gentlemen/Ladies, Happy New Year 2026! May all your dreams come true. Best wishes from Lombok Plaza Hotel. Thank you very much for your review, and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly, the rooms are clean, fully equipped, the air is cool because there are windows, which is definitely affordable.
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Accommodation's Reply
05 Jan 2026
Dear Valued Customer, Happy New Year 2026! May all your dreams come true. Thank you for your review, and we hope to welcome you again. Sincerely, Rofie, General Manager
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Lindawati b. G.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
My first time on holiday in Lombok. The hotel was very pleasant. I forgot my hat and the hotel called to let me know. Thank you, Lombok Plaza Hotel. Thank you.
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Accommodation's Reply
08 Jan 2026
Dear Ms. Lindawati, From Lombok Plaza Hotel, we would like to express our sincere respect and gratitude for your review. We look forward to welcoming you again. Sincerely, Rofi, General Manager
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Lalu
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Want to go clubbing in the city, then come home and sleep straight in your room 😌 Awesome.
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2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Ms. Lalou, Happy New Year 2026! May all your dreams come true. Thank you very much for your review, and we hope to welcome you again. Sincerely, Rofi, General Manager.
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a***g
icon-origin-TRAVELOKA
5.8
/10
Reviewed 8 week(s) ago
Late check in because the room was not ready yet, in parallel we were given 1 room while waiting for the other room to be cleaned until 4 pm, then it was seen that the bed sheet still had blood spots and yellow stains, it seemed like the bed sheet was not replaced, only tidied up, then the towels were delivered late until the evening, with the excuse that the occupancy was full until the laundry was overloaded, very disappointed local residents who often staycation at Lombok Plaza
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Accommodation's Reply
08 Jan 2026
Dear Valued Guest, Lombok Plaza Hotel extends its deepest respects and thanks you very much for your review. We apologize for any inconvenience you may have experienced. We hope your next stay will be pleasant and trouble-free. Sincerely, Rofie, General Manager
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R***t
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.0
/10
Reviewed 8 week(s) ago
The AC in my room on the third floor was leaking, dripping water, and ended up injuring my 5-year-old toddler. His leg was torn after falling because the AC water hit the floor. I asked for it to be repaired immediately, but had to call housekeeping and reception several times. Finally, it was repaired because I complained directly to the staff who were cleaning the rooms on each floor.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guests, Lombok Plaza Hotel respectfully informs you of the unfortunate incident that occurred to your family. We are deeply concerned and will take greater care in providing our services in the future. We also apologize again for the delay in our service. We look forward to welcoming you again in the future. Sincerely, Rofie, General Manager
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A***u
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The location is very strategic and the facilities are good.
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Accommodation's Reply
12 Jan 2026
Dear Ladies and Gentlemen, Warm greetings from Lombok Plaza Hotel. Thank you for your review and we sincerely hope to welcome you again. Sincerely, Rofie, General Manager
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Achmad S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
A pleasant hotel, clean, tidy, and the breakfast menu is delicious.
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Accommodation's Reply
12 Jan 2026
Dear Mr. Ahmad, From Lombok Plaza Hotel, we respectfully request your kind review and we look forward to welcoming you again. Sincerely, Rofi, General Manager
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A TV
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
room door issue, i cant entry my room because room card not detected, and i got that issue twice
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Accommodation's Reply
14 Jan 2026
Dear Sir , Warmest greeting from Lombokplazahotel , We are so sorry for your discomfort and will pay attention for it, we are waiting your next stay please Best regards, Rofi General Manager
Number of reviews per page
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