I just came back from Medan and stayed at Kama Hotel. Honestly, apart from one small issue, my experience here was really good! The room rate is pocket-friendly, especially the location is super strategic. It's really easy to go anywhere, close to the station and the city center like Merdeka Walk. Transportation access is also not complicated.
When I arrived, the receptionist was friendly and the check-in process was fast. The other hotel staff were also really helpful during my stay. Now, what I like again is the restaurant! The food tastes good and the price is still reasonable. I had the chance to try the in-room service too, and the service was pretty fast. The cleanliness of the room and the hotel area is also well maintained.
Unfortunately, there is one thing that is a bit annoying. I got room 616, and the AC sounded exactly like crickets at a concert! It was really annoying when I wanted to sleep. I complained and a technician came, but it only went away for a moment and then the crickets came back. In fact, the rest of the room was okay, clean and comfortable. Hopefully the hotel can fix the AC in that room soon so that other guests don't experience the same thing.
Overall, Kama Hotel has many plus points, starting from the price, location, friendly staff, to delicious food. If there is no AC problem in room 616, it's perfect. I highly recommend this hotel for those of you who are looking for comfortable and strategic accommodation in Medan.