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Harris Hotel & Convention Festival Citylink Bandung

Explore Harris Hotel & Convention Festival Citylink Bandung

Overall Ratings & Reviews Harris Hotel & Convention Festival Citylink Bandung

Traveloka (5,939)

Other sources (43)

8.5

Very Good

From 5,939 reviews

Provided by travellers on

Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.6

Service and Facilites

8.5

People often mention about Harris Hotel & Convention Festival Citylink Bandung

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Bedroom (113)

Staff Friendliness (111)

Ambiance (99)

Bathroom (98)

Distance to City Center (95)

Hotel Area (94)

Accessibility (85)

Room Space (83)

Variety (80)

Taste (79)

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Traveller Reviews Harris Hotel & Convention Festival Citylink Bandung

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Customer reviews

R***a

Leisure

8.0

/10

Reviewed 55 minute(s) ago

Friendly staff and strategic location

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A***e

Leisure

9.1

/10

Reviewed 5 day(s) ago

fun.clean swimming pool.joined with mall.whatever you want,just go down to the mall.check out is easy, no need to wait to check in the room first.only the area for children to play is lacking.so when children enter the play area, children immediately want to ask them to leave because it is not fun and cramped.

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Accommodation's Reply

09 Jan 2026

Hello A*e, have a great day! Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for your review and feedback on our Traveloka page. We are delighted that you had a comfortable stay at our hotel. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back to Bandung next time. Sincerely, Melvin J. Kindangen, General Manager

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P***a

Staycation

8.5

/10

Reviewed 1 week(s) ago

Just sensor lift, overall the room clean, thank you.

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Accommodation's Reply

09 Jan 2026

Dear Mr./Ms. P*a, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you visit Bandung. Best wishes from HARRIS, Melvin J. Kindangen, General Manager

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N***a

8.2

/10

Reviewed 1 week(s) ago

Great location in the center of Bandung city

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Accommodation's Reply

02 Jan 2026

Dear Ms. N*a, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back to Bandung. Best wishes from Harris, Melvin J. Kindangen, General Manager

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R***h

Leisure

9.4

/10

Reviewed 1 week(s) ago

Stayed at Harris for 4 days and 3 nights. Hotels attached to malls are always comfortable, never boring, and easy to find food. The staff is very friendly, very clean, the hotel facilities are complete. My son plays chess every morning after breakfast and takes the time to swim. Harris is the most comfortable hotel in my opinion, having stayed at several Harris hotels in various cities and liking the concept and restaurant area.

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Accommodation's Reply

09 Jan 2026

Dear Mr. R*h, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you return to Bandung. Sincerely, Harris Melvin J. Kindangen, General Manager

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Setia E.

Staycation

10.0

/10

Reviewed 2 week(s) ago

All the hotel staff are very friendly, from the lobby to the rooms, all the corridors smell very fragrant. Got a welcome drink upon check-in. Easy access to the mall, the food is very varied, especially for my little one who is a picky eater. And of all the hotels I have booked, Harris is the only hotel that has a bolster in the room 😊

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Accommodation's Reply

09 Jan 2026

Dear Ms. Setia E, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are glad you enjoyed your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back to Bandung again. Sincerely, Harris, Melvin J. Kindangen, General Manager

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ade f. p.

8.2

/10

Reviewed 3 week(s) ago

Order request on the application is not fulfilled

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Accommodation's Reply

30 Dec 2025

Dear Mr. Ade F. P., Sincerely yours, Harris Hotel Festival Citylink Bandung. We apologize for any inconvenience you experienced during your stay or if our service did not meet your expectations. Thank you for taking the time to rate and review us on Traveloka. Your feedback is very important to us. We have recorded your comments and forwarded them to the relevant team for evaluation and future improvements. We are committed to continuously improving the quality of our services to provide a better stay experience for all our guests. Once again, we apologize for any inconvenience. We hope to welcome you back on your next visit to Bandung with even better service. Sincerely, HARRIS, Melvin J. Kindangen, General Manager

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Y***u

10.0

/10

Reviewed 3 week(s) ago

So far, this is the most comfortable and delicious hotel. I will definitely keep coming back here. The food is varied and delicious. The rooms are comfortable, but it's difficult to get the air conditioning working.

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1 people find it helpful

Accommodation's Reply

30 Dec 2025

Dear Mr./Ms. Y*u, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you visit Bandung again. Sincerely, Harris, Melvin J. Kindangen, General Manager

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P***y

Leisure

9.4

/10

Reviewed 4 week(s) ago

A hotel with a strategic location, connected to a busy mall, plus a ballroom that has high occupancy... Potential to grow or maintain better performance.

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Accommodation's Reply

30 Dec 2025

Dear Mr./Ms. P*y, Thank you. Warm regards from Harris Festival Citylink Hotel, Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you return to Bandung. Best wishes from Harris, Melvin J. Kindangen, General Manager

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Triani

Business

9.1

/10

Reviewed 6 week(s) ago

The hotel staff was very friendly, the restrooms were clean, and the room was also clean. The location is strategically close to the mall. Overall, it was a comfortable stay, but I checked in on a weekend, so the elevator queue was quite long. But, it was still safe.

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1 people find it helpful

Accommodation's Reply

11 Dec 2025

Dear Ms. Triani N. A, Warm congratulations from Harris Hotel Festival Citylink Bandung. Thank you for giving us your rating and review on our Traveloka page. We are delighted that you felt comfortable during your stay with us. We strive to always provide the best service to all our guests. Thank you again, and we hope to welcome you back when you visit Bandung again. Sincerely, HARRIS, Melvin J. Kindangen General Manager

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Hermanda

Leisure

9.7

/10

Reviewed 6 week(s) ago

Fast check in..all staff are friendly..all good for Harris Hotel..please maintain it.

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Accommodation's Reply

02 Dec 2025

Dear Ms. Hermanda, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka website. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager

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Farrah D. F.

Leisure

9.7

/10

Reviewed 6 week(s) ago

Very attractive, nice room, quite spacious, has a sofa, nice bathroom with hot water. Close to the city center, the hotel is attached to a mall, it was a pleasure to stay here.

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Ms. Farrah D. F., Ceria, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards, HARRIS, Melvin J. Kindangen General Manager

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Gumelar

Staycation

8.5

/10

Reviewed 6 week(s) ago

I had a great experience staying at this hotel located conveniently inside the mall. The rooms were clean, modern, and very comfortable, offering a relaxing atmosphere after a long day. One of the best parts was the easy access to shops, restaurants, and entertainment everything was just a few steps away, which made the stay incredibly convenient.

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Accommodation's Reply

27 Nov 2025

Dear Mr. Gumelar, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager

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Verified Traveler

8.4

/10

Reviewed 7 week(s) ago

Access was difficult, check-in was slow. Luckily, the room was comfortable and the food was good enough to keep me from being too disappointed.

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Accommodation's Reply

27 Nov 2025

Dear G***t, Warm greetings from harris hotel Festival Citylink Bandung. We sincerely apologize for any inconvenience you may have experienced during your stay with us. We truly appreciate your feedback and rating on our Traveloka page. Your comments are valuable in helping us improve our service quality. We hope to have the opportunity to welcome you back in the near future and provide you with a more pleasant experience. Once again, please accept our sincerest apologies. HARRISly yours, Melvin J. Kindangen. General Manager

Verified Traveler

10.0

/10

Reviewed 8 week(s) ago

Easy access, not far from the Pasir Koja toll gate, integrated with a mall which makes it easy to find food and friendly security and housekeeping staff.

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Accommodation's Reply

19 Nov 2025

Dear Ms. Seria, Valued Guest, Warmest regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka website. We are very glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you once again and we look forward to welcoming you back to Bandung. Best regards, Melvin J. Kindungen, General Manager

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N***n

Leisure

9.7

/10

Reviewed 8 week(s) ago

Friendly staff. Rooms offer views of Bandung city.

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Accommodation's Reply

19 Nov 2025

Dear Ceria, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager

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Nurhayati

9.4

/10

Reviewed 9 week(s) ago

Close to my parents' house and connected to the mall

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2 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Mr. Nurahayati, Best regards from Harris Hotel Festival Citylink Bandung, Thank you for your rating and review on our Traveloka page. We are glad that you enjoyed your stay with us. We strive to provide the best service to all our guests who visit or stay with us. Thank you again and we look forward to welcoming you back to Bandung again. Best regards, Melvin J. Kindungen, General Manager

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Verified Traveler

Leisure

9.4

/10

Reviewed 9 week(s) ago

The hotel is clean, the service is friendly, basically this is a pleasant hotel because there is a mall next to it and they have bolsters which are rarely found in other hotels.

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1 people find it helpful

Accommodation's Reply

19 Nov 2025

Dear Mr. G*t, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager

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Yayu R.

9.7

/10

Reviewed 9 week(s) ago

Great experience, will definitely stay here again with friends.

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Accommodation's Reply

19 Nov 2025

Dear Mr. Yayu R, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for the rating and review on our Traveloka page. We are glad you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you once again. We hope to welcome you again when you return to Bandung. Best regards from HARRIS, Melvin J. Kindangen General Manager

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Ratih P. S.

Staycation

8.5

/10

Reviewed 9 week(s) ago

The hotel is nice, comfortable, and clean. You can just do somersaults to go to the mall. The atmosphere is so nostalgic, I want to go back and have a staycation there again.

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Accommodation's Reply

19 Nov 2025

Ratih P.S. Hello, Best regards from Harris Hotel Festival Citylink Bandung. Thank you for your rating and review on our Traveloka page. We are glad that you felt comfortable staying with us. We are always committed to providing the best service to all our guests who visit or stay. Thank you again. We hope to welcome you again when you come back to Bandung. Best regards, Melvin J. Kindungen General Manager

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