The location is strategic, the staff are very friendly, and the security guards are too. Highly recommended, and the price is also affordable. I will be back here again.

Excellent space and good value for food & cleaning service. Towels needed to be replaced but we didn't use it anyway. The pool has broken tiles so not recommended. There was an issue with the room and we immediately received assistance and the issue was fixed within a few hours.

The female receptionist was incredibly hospitable. The cleaning staff were also very friendly, especially the Chinese-looking guy. The security guards were also great, always helping with luggage. Only the young men in the restaurant were friendly. The hotel was clean and nice. Unfortunately, I didn't get a chance to try the pool, even though I stayed for three days.

The staff I encountered, from check-in/check-out, through the housekeeping staff, restaurant staff, and security guards, were all friendly. This was my second stay here. Nothing has changed; everything is perfect.

Its strategic location is close to the beach and Kuta's shopping areas. The staff is friendly, and a welcome drink is available upon check-out.

Overall, my stay at the Sun Island Hotel Bali was quite comfortable, especially considering the location and the hotel's atmosphere, which was indeed pleasant for relaxing. The pool area was also comfortable to relax in, with the water clean and clear, making it refreshing to swim in. However, there were a few things that I felt needed significant improvement. The air conditioning in the room took a long time to cool down, and even after a while, the room temperature wasn't cool enough, making it quite hot to sleep at night. Furthermore, the pool area was clearly in need of maintenance, as many of the tiles were starting to peel. Nevertheless, the staff service was still good, and the hotel's atmosphere was still comfortable for a short stay in Bali. If the hotel could improve maintenance, especially on the air conditioning and pool facilities, the experience would certainly be much better.

Room near the main road, noisy

My place to rest in Bali. Recommended. The price is also very friendly. Sun Island Kuta's staff are the best.

Please fix the shower and Wi-Fi. Overall good.

Everything is good, only the wifi needs to be improved.

It's a comfortable place to stay, right next to Discovery Mall. The rooms are spacious, but the breakfast rice is a bit hard, even though the food is delicious. The service is friendly.

This is my third stay here, because the price is quite economical and the location is strategic, for the staff is just standard, can't be said to be friendly either, different from other 4-star hotels. What disappointed me was the food, very limited choices, and the stove often runs out, and the taste is not very good. The room AC leaked, the shower water was always not hot enough, hopefully it can be improved next time.

Thank you for the satisfactory service

The staff is friendly, ordered 4 connected rooms, got separate ones, complaints between staff did not have the same answer, the location was quiet, the sheets, pillows, towels were not clean, there were stains, it looked like it was old, the building was old, not worthy of 4 stars, many of the pool tiles were loose, dangerous, the worst was the breakfast

The location of the hotel is very strategic, close to restaurants, malls, beaches, and minimarts. I stayed for 2 HR during New Year's Eve. The view while relaxing on the balcony was very nice. Breakfast was ok, I bought skinny pizza at the restaurant, it didn't fit my tongue. The pool had some loose tiles, please pay attention. When the room was cleaned, the floor was still dirty and smelly. The staff were friendly, especially the receptionist and security, 👍👍. Next time we'll come here again.

Always want to stay here when coming to Bali because it is comfortable.

Sun Island Kartika Plaza is always our first choice when we are visiting Bali, especially around Kartika Plaza Kuta area, where you can access every location nearby as it is a center area. Hotel Sun Island is really what we need for our family holidays or visits. Rooms have good space for family, also room daily cleaning is the best, and all the staff are really helpful and friendly. We have been choosing and staying at this hotel since 2015 for our family trips and will definitely always come back.

Nice hotel and friendly staff . They upgrade the room and gave so much compliment . can't thank enough with them . Appreciated

got a room facing the club right away so it was difficult to sleep because it was noisy even though I had requested it, the room was quite spacious, the hotel was close to the mall

🌟 “This hotel is very clean, comfortable, and the service is very friendly.” 🏨 “I am very satisfied with my stay here, complete facilities and strategic location.” 💫 “The hotel atmosphere is calm, the rooms are spacious, and the breakfast is delicious and varied.” 🛏️ “The staff service is extraordinary, making the stay a pleasant experience.” 🌺 “The place is beautiful, suitable for family vacations, will definitely come again.”