Overall Ratings & Reviews HARRIS Hotel & Residences Sunset Road

Cheers, valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your feedback. We apologize for any inconvenience you experienced regarding the room facilities such as the shower, towels, and lighting. This is certainly far from the standard of service we expect to provide to our guests. We have noted your feedback and will immediately follow up to prevent a recurrence. We hope to be given the opportunity to welcome you back with a better experience in the future. Best regards, Diah Anggraeni. General Manager

Cheers, valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your review. We are pleased to know that the staff's friendliness, the variety of breakfast options, and the comfort of the room with balcony provided a memorable experience for you. We also appreciate your feedback regarding the hotel's location. Despite being located in a residential area, we strive to provide the best information and assistance to ensure guests remain comfortable and easily reach their needs during their stay. We hope to welcome you back with a more pleasant experience on your next visit. Best regards, Diah Anggraeni. General Manager

Cheers, Mrs. Ilmiyatin, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your positive review. We are happy to hear that you and your family enjoyed our breakfast menu, especially with its complete protein variety and children's favorite sausages. This feedback motivates us to continue providing the best menu choices for our guests. We look forward to welcoming you and your family back to our hotel. Best regards, Diah Anggraeni, General Manager

Cheers Bapak Andry, Warmest greetings from HARRIS Hotel & Residences Sunset Road. Thank you very much for your wonderful feedback. We are delighted to know that you always choose our hotel for your vacations in Bali and that you enjoyed our friendly and helpful staff, excellent service, and the comfortable ambiance of our rooms. We are also glad that our breakfast selection met your expectations. Your continued trust and loyalty mean a lot to us, and we look forward to welcoming you back again soon for another memorable stay. Best regards, Diah Anggraeni General Manager

Cheers Ibu Ni Nyoman A. S. Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your review. We are pleased to know that you were satisfied with the comfort of our room and the completeness of our facilities. We apologize for the inconvenience during the check-in process, especially regarding the room location information that was not promptly conveyed by our Front Office team. Your input is very important for us to improve the quality of service for the future. We hope to welcome you back in the future with a more pleasant experience. Best regards, Diah Anggraeni. General Manager

Dear Valued Guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for choosing Harris Hotel & Residences Sunset Road as your place to stay and for taking the time to leave a review. We are very pleased to know that you are satisfied with the friendliness and communication of our staff, as well as the convenience of the hotel's location. This positive review motivates our entire team to continue providing the best service to all guests. We look forward to welcoming you back on your next visit with a more pleasant experience. Best regards, Diah Anggraeni, General Manager

Dear Valued Guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for choosing Harris Hotel & Residences Sunset Road as your place to stay and for taking the time to share your review. We are pleased to hear that you enjoyed the hotel's beautiful, calm, and comfortable atmosphere, and were satisfied with the friendliness of our staff and the quality of our breakfast. Your positive feedback regarding the menu variety and taste of our food certainly encourages our team to continue to maintain our service standards. We also thank you for your understanding regarding the check-in process and the handling of the air conditioning issue. We apologize for any inconvenience caused, and we are grateful that our team was able to follow up on this immediately. We also appreciate your feedback regarding the hotel's location. Although located in a quiet residential area, we hope that the location, being close to the souvenir center, still adds value to your comfort during your stay. We look forward to your next visit in the future. Kind regards, Diah Anggraeni, General Manager

Dear Valued Guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for taking the time to share your experience during your stay at Harris Hotel & Residences Sunset Road. We are pleased to hear that you were satisfied with the cleanliness of your room, the available facilities, and the hotel's strategic and convenient location. This positive review means a lot to us. However, we extend our deepest apologies for the inconvenience you experienced related to the unresponsive service and the shower condition that was not immediately addressed. We also regret the unfriendly attitude of some of our staff. This does not reflect the service standards we uphold. Your input is very valuable for us to continue evaluating and improving the quality of our services. We hope to be given the opportunity to welcome you back with a better experience in the future. Sincerely, Diah Anggraeni, General Manager

Dear Bapak Atika, Warmest greetings from HARRIS Hotel & Residences Sunset Road. Thank you very much for taking the time to share your experience with us. We are pleased to hear that you enjoyed our strategic location, complimentary shuttle service, comfortable room with a pool view, and the warm, helpful service from our team. It’s also great to know that our staff was able to assist you with motorbike rental during your stay. We do apologize for any inconvenience regarding the hanger situation during check-out. Your feedback is valuable and will help us improve our communication and service moving forward. Once again, thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back in the near future. Warm regards, Diah Anggraeni General Manager

Dear our valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your positive review. We are delighted to know that you felt comfortable and enjoyed the food we served. We look forward to welcoming you back in the future. Best regards, Diah Anggraeni, General Manager

Dear our valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your positive review. We are delighted to know that you enjoyed all the dishes we served and were satisfied with the cleanliness of our facilities. Your feedback motivates us to continue providing the best service. We look forward to your next visit. Best regards, Diah Anggraeni, General Manager

Dear Ms. Ni Nyoman A. S. Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your review. We are pleased to hear that you were satisfied with the comfort of your room, its cleanliness, and the completeness of the facilities. We apologize for the inconvenience you experienced regarding the TV remote. We will follow up on this feedback immediately to prevent it from happening in the future. We look forward to welcoming you back soon. Warm regards, Diah Anggraeni. General Manager

Dear valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your time and attention in providing a constructive review. Your input regarding the pastry menu is highly appreciated. We will forward this to the culinary team as evaluation material for quality improvement, both in terms of taste, texture, variants, and other aspects. We are also grateful that the service and other facilities have met your expectations. Our commitment is to continue to maintain and improve this quality. We look forward to welcoming you back again on another occasion. Best regards, Diah Anggraeni, General Manager

Dear valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your positive review. We are delighted to learn that our strategic location and spacious parking area provided a comfortable stay for you. We hope to welcome you back again in the future. Best regards, Diah Anggraeni, General Manager

Dear Mr. Muhamad, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for taking the time to share your experience during your 7-night stay with us. We are pleased to know that you were satisfied with the clean and comfortable room. We also apologize for any inconvenience you experienced regarding the food variety and the attitude of the staff, especially the security guard at the front desk. Your feedback is highly appreciated and has been passed on to the relevant team for evaluation and improvement, including retraining to enhance our professionalism and service to guests. We are committed to continuously improving the quality of our services for the comfort of all our guests, regardless of their background or travel style. We look forward to welcoming you back again in the future for an even better experience. Kind regards, Diah Anggraeni. General Manager

Dear Ms. Miediana, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for sharing your experience of staying 3 days and 3 nights at Harris Hotel & Residences Sunset Road. We are very pleased to know that you felt comfortable with our hotel facilities, especially the child-friendly atmosphere, swimming pool, and spacious and pleasant rooms. We also greatly appreciate your appreciation for our team's service. Positive comments like this are a great motivation for us to continue providing the best service to all guests, without exception. We have also noted your input regarding the children's play facilities, especially the slide, as a consideration for future development. We hope to welcome you and your family back on your next visit with an equally pleasant experience. Best regards, Diah Anggraeni. General Manager

Dear valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for your positive review. We are delighted to learn that you enjoyed our aesthetic ambiance and design, reflecting the Balinese nuances. We also appreciate your appreciation for the lighting we provide, as part of the comfort and ambiance we aim to create for our guests. We hope to welcome you back on your next visit with an even more memorable experience. Kind regards, Diah Anggraeni, General Manager

Dear Valued guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for choosing Harris Hotel & Residences Sunset Road for your first stay and for taking the time to leave a review. We are pleased to know that you are satisfied with the facilities we provide, including the spacious parking area and the availability of in-room microwaves, which add to the comfort of your stay. This positive feedback is greatly appreciated and motivates us to continue providing the best service. We look forward to welcoming you back on your next visit. Best regards, Diah Anggraeni, General Manager

Dear Values guest, Warmest greetings from Harris Hotel & Residences Sunset Road. Thank you for taking the time to leave us a review. We are delighted to know that you felt comfortable during your stay and enjoyed easy access to various tourist attractions from our location. Positive reviews like this motivate us to continue improving the quality of service and comfort for all our guests. We look forward to welcoming you back on your next visit. Kind regards, Diah Anggraeni, General Manager

Dear Ibu Caecilia, Warmest greetings from HARRIS Hotel & Residences Sunset Road. Thank you for your kind review. We are pleased to know that you found our hotel to be a good place to stay for your holiday. Your feedback is greatly appreciated and encourages us to continue providing a pleasant and memorable experience for all our guests. We look forward to welcoming you again in the near future. Warm regards, Diah Anggraeni General Manager