Sudamala Resort, Sanur, Bali

Explore Sudamala Resort, Sanur, Bali
8.9
Very Good
From 37 reviews
Provided by travellers on
Cleanliness

9.1

Room Comfort

9.0

Meal

8.8

Location

9.0

Service and Facilites

8.8

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Traveller Reviews Sudamala Resort, Sanur, Bali

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40
Customer reviews
T***r
icon-origin-TRAVELOKA
8.9
/10
Reviewed 8 week(s) ago
Great asset but poor management. Amenities not maintained very well eg. AC not working well (probably needs more Freon top-up), leaking shower head, housekeeping failing to do job properly every day, food just ok (would recommend getting breakfast somewhere else). I will still come back to this place as we love the location and the hotel is tastefully decorated, given the price point, but that’s about it. So, if you can tolerate mediocre services, this is a decent choice.
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Shef a. a.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Restaurant and room great. But need to be improved: in the pool area, we met a staff member with a high intonation while asking.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 11 week(s) ago
Overall, my stay at Sudamala was quite satisfying. There were only a few minor issues that bothered me during my three-night stay. 1. There were a lot of mosquitoes (because the bathroom was open-air) and lots of plants. 2. There were almost no usable power outlets in such a large room. I noticed that the room was quite large, but there were only two power outlets, essential for our vacation! And one of them was hidden under the bed. It was really annoying! Although the technician eventually gave us a power outlet with lots of holes, a hotel of this class should have thought through these little things more carefully. The food was delicious, and the breakfast was excellent! 👍 Would I come back here again? Maybe I'll try Sudamala, which will have its grand opening in Ubud this June. 😂
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R***R
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
We enjoyed Bali and especially Sanur by staying here at Sudamala. We had a very fun time bicycling for free from Sudamala.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
We found a little gem! A small hotel with outstanding service, a welcome ceremony when you arrive, and live traditional music while your delicious vegetarian breakfast is served. Only a 5-minute walk to the beach where chairs and umbrellas are provided. Loved this end of Sanur.
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
Incredible stay with amazing staff and very delicious breakfast every morning. Every other hotel disappointed after staying at Sudamala.
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I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 64 week(s) ago
Very comfortable resort, clean, and unique rooms, staff are very friendly and helpful.
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M***d
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 77 week(s) ago
Everything was great. The hotel compound is spacious and close to the beach. The staff were great and the room was excellent
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J***s
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 84 week(s) ago
Location actually nice just close to the dump, then smell during breakfast, food just OK, room very clean, big and nice just towel looks old from the color, front office staff especially Reception very friendly and super helpful, just the GM's cocktail friendliness only deliver to foreign guest.
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Accommodation's Reply
02 Dec 2024
Dear guest, Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the room clean, spacious, and comfortable, as well as that our Front Office staff, especially at Reception, were friendly and helpful. We sincerely apologize for the unpleasant odor you experienced during breakfast. Please rest assured that we take your concerns seriously and are looking into the matter to improve the overall guest experience. We also appreciate your comment regarding the condition of the towels and will address this with our housekeeping team to ensure they are replaced as necessary. Regarding your observation about the GM's cocktail, we value the opportunity to ensure all our guests feel equally welcomed and appreciated, regardless of nationality. We will review our approach to make sure our hospitality is inclusive and extends to everyone. We hope to welcome you back in the near future and ensure a more enjoyable stay. Sincerely yours, Sudamala Resorts Management
Chaymin D. C.
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 103 week(s) ago
I will stay again next time, service excellent, close to the beach.
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Ramona A. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 111 week(s) ago
Very homey hotel, room is spacious, staffs are friendly and helpful, check in n out takes only a few minutes, no fuss. Will be back for sure
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Soendoro S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 133 week(s) ago
The rooms are comfortable even though they are a bit old. There are fewer mosquitoes than the other day I lived. The choice of breakfast is very limited, it seems like there is only one available.
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Lamia
icon-origin-TRAVELOKA
8.5
/10
Reviewed 179 week(s) ago
Pleasant stay at Sudamala, nice neighbourhood, very friendly staff, fast response, very clean, sophisticated baliness style. Definitely will come back!
2 people find it helpful
Didiet M. R.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 204 week(s) ago
One of the best hotels in the Sanur area of Bali, not noisy and comfortable for resting after a day of travelling in Bali. 👍.
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Vanessa Meirdiana
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Family
icon-origin-TRAVELOKA
9.3
/10
Reviewed 502 week(s) ago
I love it. The beach is only 200 meters away by walk or you can ride free bike provided by the hotel. Sudalama's private beach is nice. I especially love the architecture. The location is superb. There are plenty restaurants and food stalls around the hotel. The only turn down is breakfast. It doesn't have a lot of options.
1 people find it helpful
L Tommiy
icon-Family
Family
icon-origin-TRAVELOKA
9.1
/10
Reviewed 519 week(s) ago
The food is delicious. Rooms are quiet and cool. more suited to couples who have children pny.
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2 people find it helpful
Adrian A.
icon-Family
Family
icon-origin-TRAVELOKA
8.7
/10
Reviewed 543 week(s) ago
To many mosquetos in the bathroom
2 people find it helpful
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